Columbia Care - Wilkes-Barre

Very friendly, it was user friendly they have a great selection as well.. can't ask for much more!!

love this store i am a patient and cant say how much i like coming here! everyone from the security to the staff is so relaxing, every person there is awesome and makes me feel comfortable and thats important to me!! wouldn't go anywhere else for my mmj!! absolutely great people in my book and i am a peculiar person..thank you CC!!

Great dispensary. Employees are extremely knowledgeable and are not pushy. I met with the pharmacist on my first visit and she provided excellent recommendations for my conditions. Great variety of products that should cater to anyone’s needs. Everyone is extremely friendly!

On 4/21/21, during their business hours, I placed an order for Medical Marijuanna from Columbia Care Wilkes Barre. When I placed the order, there was no option to "pick up today" - so I opted for the first available pick up which was 10:30am 4/22/21. At the time of purchase, the purchase was 20% off - which was why I placed the order. I wanted the items, and I wanted the discount - based on the website, I selected the first available pick up time. When I picked up the items on 4/22/21, the cost came to $355 - there was no 20% discount as there should have been. After realizing the over charge, I called Columbia Care, but they insisted if I wanted the discount I had to pick up on 4/21, but I explained that wasn't an option on the online order system. The sales clerk who answered the phone explained that somewhere buried in their terms and conditions, it claims the product had to be picked up by a specified time. Again, I pointed out that their own website wouldn't allow me to pick this product up any sooner than this morning.

Great place! Great staff! The same can be said about their Scranton location.

Great place, now just need the prices to come down a little.

The security guard is great! He's so nice and accommodating. The staff is super cool and very knowledgeable on the product.

great, always parking

Great overall experience Very knowledgeable on what they have and very knowledgeable to help with the new patients that go there

It’s beautiful, looks exactly like their Scranton location. Love everyone so much!!

such a professional place. love the product. will be my go to

First visit to this dispensary was yesterday, had a wonderful experience. Jennifer helped me decide on the right strain and products for me and answered all my questions with ease. Thank you for your assistance, patience and knowledge.

Love this place and as a person who is using this amazing plant for medicine i really appreciate time they take to list all the diffrent compounds in each product to help dial in what works. The staff is super friendly and i feel that between listing all the compounds and service is what sets this dispensary apart from the rest it also smells amazing in there. Keep up good work truly doing good out here thanks.

Very friendly staff, decent selection, and always welcoming environment

Friendly staff. Good vibes. Good herb. Excited to see online orders and cheaper prices soon.

Very professional also if you need a medical card Dr Brady in luzerne is the best on price and very easy to talk to.

the services bad I didn't get help with anything I came in to get this is a poor bad services company they're workers are rude and I was only trying to come in buy something different and got bad services & they charge my card and didn't have me no product I'm not a happy customer & I will get yall shut down for this madness. hopefully you fix your problem soon Have a Nice Day ladies & Gentlemen.

Nice big clean place with excellent service Bud tenders Are very informative .

I have C-PTSD & I'm very socially awkward. This place, from the security guards to the budtenders, are helpful, knowledgeable, & professional.

I’ve been coming here for about 2 years. Staff is very friendly and knowledgeable. The security guard is the nicest man. I never had a problem with my orders.

The parking access here is a tad limited but the overall location is easy to find. I’ve only been here once so I can’t fully comment on the location but the staff person I chatted with was not familiar with boveda humidity packs. That’s not really a problem but a majority of the flower I’ve purchased here and at other dispensaries have been overly dry and so far only Cresco has included a pack in the container. I hope Columbia Care becomes aware of this brittle-crispy issue and have the humidity packs available as an option. The inside of the dispensary is open, comfortable, and pleasingly decorated and has lots of space to move through the whole process with ease. Thank you!

This dispensary has not been my go-to until recently. This dispensary Is going above and beyond to keep their staff and customers safe during the COVID-19 quarantine. Sure, the others implemented capacity restrictions, but Columbia Care in Wilkes-Barre delivers my pre-ordered products to my vehicle. For the most part, I experienced all the dispensaries offer identical products and have great service. For me, it’s the little things. Loyal customers are earned through care, honesty, respect, and a committed effort to do whatever it takes. Columbia Care is on their way to a very loyal customer.

If you make an online order be sure to check before you give them the cash. The bury in the terms and conditions that they can modify the order price. We made an order, they wouldn't let us pick it up until the next day and the price change. I had no option to come during store hours even though they were open. So the next day I paid 20% more without releasing it. When i called to complain it was basically too bad for you.

I stood in line for almost a hour, in front of me were two men smoking in line and then they let in one at a time, I went in they had no flower I was told you have to pre order. The staff was great. But if I drive to Scranton there’s a bigger choice and they seem to never run out.