Diem Cannabis - Worcester

There is nothing more I love, when visiting an establishment and the staff are just friendly and inviting! from security to the reception to the bud tenders ! The entire Diem experience is fresh and welcoming ! and in these times, we are grateful for any type of human kindness! I also picked up some Chocolate Oranges strain and WOW! What a clean, smooth, and sweet tasting bud! such an amazing cerebral high and I can't wait to try more strains !! Thank you Diem ! and welcome to Worcester!

Need to update or repair communications between Diem's tracking / menu system and Leafly's ordering system. Placed an order and waited over an hour for a ready notification. Some of items ordered were not actually available upon arrival (or at time of placing order)

While looking through Diems strains and reviews, about to place an order, I found something EXTREMELY concerning. John from Diem replied to a reviewer that “their records indicated that she had not shopped here.” Wait, records on a cash sale? There is absolutely no reason to keep records of what individuals have purchased, and is a huge violation of a customer relationship. Do you want your dispensary tracking and selling your purchasing history? Because Diem is DEFINITELY keeping records. I’ve talked to multiple dispensaries in the area, and this is not standard. Be very wary of this place. I also think there may be some HIPAA privacy violations if this is the way they treat customer data. Shop elsewhere.

Kevin was very knowledgeable and super helpful. As a 60yr old woman, was a little nervous to go in but the place was very welcoming and Kevin made me feel fright at home!

Good customer service in an out with online pickup good quality

Great dispensary, Everyone is friendly and knowledgeable, they are typically not too crowded and have excellent product. I'm really satisfied with the Rhubarb Pie and Crescendo.

Picked up some chocolate orange for my Dad’s birthday, he loved it. I know everyone has a different experience but for my Dad (65 ) worked for him. Thanks Diem, I’ll be back to try a lot more. Friendly professional knowledgeable staff, with a great selection of products

What I liked the most was how friendly and helpful was the bud tender. Elliot I believe his name was. He had insight on the cannabis aswell on the concentrates. Best experience so far highly recommend.

Greatest bud around...

Disliked the fact I asked if ordered was right assured it was and it wasnt i ordered Carmel apple gelato 1x and cookies and cream 2x and they gave me only one of each ticket clearly states what ordered just wasnt in bag.

In an exchange I lost the 30%off I recieved

Great atmosphere and i love the

Ive been battling cancer for a few months and traveled from RI because you guys carried RSO. I was fortunate enough to have Claire help me when my Aunt and I arrived to get my medicine, she was knowledgeable and compassionate and I was very happy with our purchases. Thanks. I will be back

I’m a 69 year old 50 plus year cannabis smoker and the Chocolate Orange strain flower that I picked up blew through a high tolerance like a knife through butter. A great staff pick! 😀

loved it

Victor was awesome saved my day and has some really great recommendations I will definitely be coming back

Went today to get a 8th of grandpas stash 2 1g pre rolls of GG#4 and LA kush cake all 🔥🔥🔥 but my budtender Darshia Diaz was amazing at assisting talking to my father and I about the different buds suggestions on what to get and try she was amazing that girl needs a raise!! Lol 💯 she made the experience great. Shout out darshia!

Had a great first time shopping at Diem today. Josh F was a huge help to my mom and I, really helped figure out what to buy. Ty!

I love how it’s a spacish place with unique wall designs. All the staff there is very friendly and helped me with everything that I needed. Most def one of my go to places to get flower. Hopefully more deals in the near future.

Kevin was great in checking me out for my order. Great positive energy, knows how to put a smile on someone’s face.

Great products

Nijel was awesome! Great recommendations for what I was looking for and the transaction was smooth and easy! I’ll see you guys soon!

Kevin W was amazing he had great customer service and helped me pick out the perfect strains based on my terpene preferences.will be definitely coming back to this location

Kevin was awesome and made the service great!