DISPENSARY
MEDICAL & RECREATIONAL
Elemental Wellness
San Jose, CA
4.5(56 reviews)
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56 Reviews of Elemental Wellness
4.5(56)
4.6
Quality
4.4
Service
4.5
Atmosphere
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March 5, 2016
I visited for the first time today because they had an interesting lineup of edibles online that peaked my interest. I got checked in, was given a brief tour of the place, then got in line to see the display. Right as it was my turn to pay, however, the power went out. I had the fortune luck of working with Brian, the manager, who was beyond amazing. He was calming, reassuring, and didn't let the inconvenience of what was happening dampen his mood. After a while of things not getting back online, it turned out they wouldn't be able to take cards, and I didn't have cash. Brian was able to make the only cash I had on me work, and was beyond kind in how he took care of me. I will now be back many, many times. I came because of the good reviews, and I'll go back because of my experience.
December 31, 2017
I've been here several times and been very happy every time but the last time I went. After my last visit, I won't be back because I do question the ethical standards of their employees. When I pulled out my cash to pay, the guy's demure changed when he saw how much cash I had. I made a mental note to double check the change. When he gave me back my change it was $10 short, which he did correct when I showed him that he shorted me $10. The whole transaction didn't sit well with me and I just don't want to go to a dispensary that I can't trust.
December 18, 2016
While the surrounding area seems sketchy, I've never had a problem. This place is fabulous. Knowlegeable, friendly staff, top shelf flower, nice tshirts, and a massage therapist (Elone) who really is brilliant, kind, and a great neck and back fixer. The front desk staff isn't that friendly, but the budtenders really make up for it. Nice diverse staff without the surliness or disinterest of some other places. Wellness indeed.
March 15, 2017
Great staff, very friendly and knowledgeable! Amazing facility, I love all the extra things they offer here
July 5, 2016
Awesome shop. It's huge and everyone in there knows their stuff. good selection.
July 13, 2016
Amazed with the service... Took in my doctor's note, and they knew exactly what kind of medication I needed for my ailments... Great atmosphere, gave me everything I needed... Could not have loved it more!
November 13, 2016
The hype is REAL! Up until my first visit, I had heard a lot of hype about this place and I thought everyone was exaggerating. I was wrong. Everyone working here seems to have been finely trained to be true professionals. Not only in regards to having vast knowledge of their products but also in supreme customer service. I really felt like a welcomed guest. The interior of the facility is spacious and comfortable. The wait time is a little longer than I had anticipated but now that I know they have pre-order service on their website, I'll be sure to make use of that option in the future.
December 26, 2016
I love these guys. I have been a member here for a few years and mostly buy my clones but each visit they get better and better. The location is right off 101 and feels like where most dispensaries should be going, which is like any other retail location a consumer goes to buy products. The place has a great design look and feel, the staff is professional, I'm in and out quick and leave happy. Highly recommended if you are a grower and looking for high quality clones.
April 24, 2015
Friendly staff and a huge variety of quality products.
Some of the best medicines I have ever come across came from Elemental Wellness; the Super Silver Haze, Casey Jones, and their classic True OG.
July 2, 2016
I have mixed feelings about this place since it looks a bit like a warehouse and there system of helping patients is a bit confusing. Also was pretty excited when I was asked about interests in massage, cooking classes, etc then found out that most of these things are no longer offered...some never were. Why ask about interest if you don't offer the service? Over all I'm not impressed with this place enough to return
September 29, 2014
Cool place. Not too flashy or bright, nice wood tones everywhere. Budtender was helpful and had great suggestions. Atmosphere is a good blend of friendly and professional, and I got a nice extensive tour.
December 12, 2014
As an older woman, I was hesitant to go into a dispensary even though I knew I needed the medicine. Elemental Wellness is so professional, clean, well run. Everyone from the greeter at the door all the way through the establishment is friendly, professional, and very knowledgeable. Their clone nursery is well stocked too. And they offer a lot of "extras" that are free for all members from a cooking class, a class on growing your own, yoga, and they have guest speakers too.
May 23, 2015
When I got my recommendation a month or two back, I tried checking out as many collectives as I could and Elemental Wellness was by far my favorite.
The place is really clean and professional, the staff extremely helpful and knowledgeable. Didn't have the sceezy or "here's your _medicine_ wink wink" vibe that some of the other places I visited had.
If you live in the area, definitely check this place out.
March 11, 2016
good area and great staff and welcoming to all members and very knowledgeable.
August 18, 2016
They don't make the process too complex and it's a very inviting place.
June 19, 2018
Elemental is a nice dispensary. It's very clean and a place you can do more than buy product at (they'll help you grow and have complementary yoga and cooking classes). Their referral program and discounts are wonderful. However, I wish their selection was bigger. I felt a little rushed because they have viewbooks of their products but it's in a streamline to a budtender. Our taste in strains were opposed and she ended up recommending me an Elemental-exclusive strain that was just alright (felt a little pressed into this as well).
December 19, 2014
always great meds and good advice from all at elemental!
December 15, 2014
excellent customer service and support for the products they provide. 5 star
June 4, 2017
It's always clean and friendly environment.. the staff is awesome about helping you find exactly what you need for you.. very knowledgeable and patient..
July 7, 2015
Great setup and helpful staff. The complimentary classes and services are awesome.
September 26, 2014
First thing I felt was a very comfortable genuine vibe upon being asked to sit down for processing. Very clean, well organized and extremely professional. Felt very welcomed as I was invited in and given a tour by a very friendly staff! First experience at a mmj dispensaries but felt like it was so much more than just a dispensary. Helped by one of the best bud tender. Very knowledgeable in answering my questions about bud, specials and available strains and genuinely cared about helping me pick the right medicine I needed and what I was looking for
November 21, 2014
Waiting to get med card when attractive lady comes in telling all and handing out a flyer. Since this was my first buy, I checked it out after getting my card.
Great location, near major freeways, plenty of parking, very professional staff, large offering, daily deals, knowledgeable on effects, helpful.
Really like that they assure quality (no mold/pesticides). Being a co-op, where employees are part owner is a great incentive/booster for customer service.
November 30, 2014
Highly recommended. I love that they have a little catalog at each cash register so you can look through it and help you choose. They have so much variety of everything....I love edibles myself and there's a ton of different kinds available here (at least for now...we'll see what the new San Jose regs do). A tad on the expensive side...you can find better deals if you shop around....but this is a great one-stop for anything you need.....
December 11, 2014
Elemental wellness is one of the most professional places I've been to. From the classes to the friendly staff, they really know how to put out a good vibe. 5 stars all across the board!