Emerald Elite THC

I have been coming here for almost a year. It was my preferred shop - wide selection. They have brought in some bud-tenders I am not sure I trust though: shorted quarters 7.04 - seems small until you account for multiple visitors. Plus, since they changed systems, twice now they have failed to email my receipt. Not a big deal until you start to question transparency of the bud-tender(s)

Ok, so I had to be in Del city for insurance paperwork. Driving down the road seen the sign for this place. The sign was flashing open now. Thinking their open what the heck i'll give them a try. So walk up to the door, its locked. After several minutes guy comes to door, "we don't open till 9". I replied "ok, its almost 10". He looks around seeming a bit confused looks at his sign again and tells me "oh, we don't open till 10". Thinking perhaps persistence will pay off I ask "ok, what time is it" Just as a second person walks up they seem to pow wow for a second then look at me. So i ask again "what time is it" they reply together "I don't know but its not 10". It just felt strange, as if i was a teacher asking beavis and butthead what happen to their homework. I walk back to my car and sit down. My wife asks me "what do you think". So I told her " I don't think you should turn the open now sign on till your actually open". She asked if i wanted to go somewhere else. I tell her i saw the place listed on leafly and wanted to check out their 23 dollar clones as well as their 100 dollar ounces. Besides assuming them two were not born that way they might have some very high quality medicine. We waited, two others lined up, the door opened and i followed the other two inside. First guy walks up and after a bit gets to go to the back (did not appear to be smooth). Second guy walks up and the person he hands his card to seems to be having all kinds of problems. He starts grilling him telling him something about 3000 people on a list that are in danger of having their license revoked. The guy protests telling him "I was here last month". It seemed to me the worker was having problems and instead of owning it was attempting to push it off on the patient. As the other bud tender walks by he gets his attention and the other guy starts trying to check the patient in. After a few minutes he decides to start over and checks the guy in with no more problems. As he is walking off he tells the other guy "don't freak out" or something like that. Now I am the next person up. I hand the guy my medical card, he asks to see my license. I flip my wallet open and show it to him. He wants it out of the wallet. I tell him ok as i pull it out and hand it to him. He starts taking pictures of both id's then asks me for my phone number. I tell him "no". He insists "I need your phone number in case there is a recall". He still wants my phone number. I tell him just give me my cards back and I will go some place else. He gives me my license and medical card back. I step out the way to let others up to the window and stop at the door to stick my stuff back in my wallet. Turn my head toward him and say "You don't get an automatic right to market to me using my phone just because I might buy something from you". Walk back to my car, my wife asked me "that was quick, did you get what you wanted"?. I told her "I don't know babe, they might have the best medicine in the state but ill be damn if i'm willing to put up with anymore of the beavis and butthead show to find out." Took care of my tag problem then got what i was looking for at another dispensary. On the off chance someone from this place is reading this a couple suggestions. If you have a problem smile and own it. You could have said I don't know if i can do that let me check. Blame the computer system, get a third person involved but whatever you do don't come off as the cannabis Gestapo, a small grin goes a long way. It might be a good ideal to give some classes on customer service. I'm still a little bummed I didn't get to check your clones out but that's life. Anyhow If it was me I would use this as a "lessons learned" opportunity to teach some customer service techniques.

My first visit here... great experience nice staff and great prices!!!

I love this place! Great service, great ppl! Will definitely be back!

this is one of my favorite places to shop. great selection. I have been super impressed with everything I've purchased from emerald elite. Everyone there takes the time to answer any questions you may have and is very knowledgeable of product as well.

Great people and shop. Love the setup, so you can see all the flower available. They know their stuff. Go and check them out!

wont go back

Stopped and got a qtr of some Kimbo Kush. Jar was full and the nugs looked good but got home and it was dried tf out. Disappointed. Oh and I was over charged by $10. Time to find a new go to spot.

Friendly atmosphere in a clean environment. They always have a great selection of flower for a fair price. Accessories are available any time I need them. I'm always happy to point license holders their way.

Great advise from Skylar on the pain strains without brain drain. She hit a home run on her suggestion.

Great selection and service. Very knowledgeable about products. Great if you want to try new products and great discounts.

Quality of bud was decent been to a few shops around the area and it seems like they copying other shops styles. Be original.

With all the Covid stuff the employees are still happy go lucky. They help as much as possible right now.

These are my people. This is my favorite place. I feel like Norm from cheers when I walk in. They know there shit!!! The pebbles punch is the best. If you have RLS and a restless mind. It’s perfect !!! Thank you guys!!! Chip

Hands down best shop in okc metro! Best budtenders around! Wonderful owners!

Great dispensary! Wide selection of medication at competitive prices. The staff seems to know their stuff and they try to get you the medication that will work best for you.

Love this place and the people in it! Highly recommend!!

Customer service is friendly and knowledgeable, great deals and product. They are awesome. I went in today to replace my vape battery because mine was acting up, they saved me money and explained what the issue could be. Got home did what they told me and boom works like knew! Definitely will go back. They may have just become my main spot. Oh and If yall like Ice cream definitely hit up Emerald Elite!

Always helpful on getting the correct strain for my medical needs. Great location and always have the best flower and their clones are always in stock

Great place.

Omg!!! This place is the amazing!!! All of the products that I’ve tried just say that I’ve been back quite a few times!!! The staff is awesome! I strongly recommend!!

The best bud in town! It’s not all dried out! Loved the staff pick Jager-(Jgr)! Now a new favorite of mine. Grape ape was amazing as well 👍👍 I keep trying new dispensaries and always come back to here!! Very comfortable atmosphere and knowledgeable workers, which is a plus for me.

I love the location on 29th and Vicky! the staff is friendly, knowledgeable and very helpful! they take the time to talk to you figure out what you need for your condition and takes the time to answer all your questions and help you figure out what works best for you no matter what your condition is! I believe the guy that I usually helps me name is Trevor , I give him and the store a hard five-star!! Janice Daggett

when you first walk in it is a very professional environment! The people greet you and are very friendly! I would say this is one of the best places for good service and quality!