Exclusive Ann Arbor - Medical

I would like to extend my gratitude to the Exclusive Ann Arbor staff for the exceptional customer service I’ve received. It started on December 1st when I was waiting in line for the first recreational sales. While waiting I was offered bottled water, hot chocolate/coffee, cinnamon rolls, and cookies, all by pleasant/smiley staff members. They replaced tank after tank of propane for the heaters to help keep us warm. The moment I reached the door the staff was warm and welcoming. The bud tenders were super nice and knowledgeable. I didn’t feel rushed even with it being a wildly busy day. I will be a repeat customer and will recommend Exclusive Ann Arbor to anyone who’s looking for a great place with great product and has top notch customer service.

Arrived around 9:30am (Dec 10). Was about 20th in line. Had heaters going already, and offered hot chocolate to customers waiting. In by 10:15, spent about 20 mins talking with the budtender about different strains, and he was very knowledgeable, friendly, and patient with me. I didn’t feel rushed at all. Left with 1/8 of Dream Walker and 1/8 of Grape Gushers, as well as 3 packs of gummies and a cart. Spent about $250. Prices are high, but should come down over time. Can’t recommend the facility enough though. Will be back.

cant even answer there phone what kind of place is this I'm pretty sure I left my wallet there and live three hours away.. the bud from there wasn't even that good and I got the best the bud tender said had

First visit ever to an Ann Arbor / Michigan recreational dispensary. Visited on AM on New Year's Day (01/01/2020) - NO lines - very efficient - friendly staff ... Decent selection of flower despite heavy holiday demand. Purchased a couple grams of Citrix and SFV OG sativas. Unfortunately, could not purchase more due to an out of state return plane flight. Based on three sessions, quality for these two strains was above average and provided a very long lasting experience. Will return when I am back in the Ann Arbor area...

I love this place always med patients first. They are friendly and are knowledgeable on their products. Today I saw Sydney. She gave me the best deals for the best price as always the best products. The only thing not impressed with is I’m not getting my points or texts on my purchases and I spend hundreds every time I go. Go see Sydney and the gang!

As a medical patient I am not a fan of the atmosphere - way too many people and not enough personal service. Can more like a farm than a place for medicine. Was just forced to sit in a parking lot for over 30 minutes with over 75 cars in front of me. Bet poor service!

Doesn’t get any better than this! I’ve been to plenty of shops over the years and this place beats them all hands down. Best product, great location, and the staff is always helpful and never rude like other places.

Been a client over the past year. Such great service, love, love, love the reward program and incentives they offer, great products. Don't let the office type atmosphere, get you down! Very down to earth people!!!

The promotion and the products are excellent. The staff is friendly and professional

I came three times with my boyfriend and got inside today! Worth all the waiting and back/forth trips. Of course there are waits, people 🙄 Plan ahead. We’re all adults here 🤣 This place must be spending thousands to keep their customers as comfortable as possible during the inevitable. Tents and heaters kept us pretty comfortable for December in MI. They don’t have to do any of that and we’d all still come 🤷🏻‍♀️. Every employee we interacted with was so genuinely friendly. Shout out to Jake who introduced himself and shared in the excitement of our first recreational experience! Wish I could remember the woman’s name who helped us inside. Both of your recommendations were 👌🏻Glad we’re close to this place. Quality flower. Excited to try the gummies! Please keep doing what you’re doing!

the lines closed for the night guys, that's all I was told with 40 minutes till close. dont go here unless you get there an hour before close. I'll take my business elsewhere the line wasn't long and I drove 30 mins to get here to get back in my car and leave. how hard is it to weigh an 1/8 and sell it for the highly overpriced amount they charge.

Love coming here

Great atmosphere and product.

love this place

lo ki great location

This place is very helpful and takes time to help each guests. Would recommend to anyone needing help.

Great

Great staff and products!!

nice staff

I love it!

Quick and good service

First off - shout out to my guys Big B and Steve, my man with the cleanest Jordan’s I’ve ever seen yet I never caught his name, and to the countless gorgeous ladies that work there lol. I honestly love Exclusive Brands in Ann Arbor. The product drew me in, but the staff is why i have come back - countless times lol. I’m a 36yr-old noob, which I say in the hope that someone can relate to my feeling overwhelmed/intimidated. The staff alleviated every fear/insecurity I had. I will wait in line here vs no-wait elsewhere, as crazy as that may sound. Although I have a feeling a lot can relate to and would share that sentiment. Once inside, the smorgasbord of available products smacks you in the face. I counted 5+ manufacturers of vape carts, countless strains of flower, concentrates left-and-right, etc etc I was blown-away by the adult use selection. But I will single out the V-Fire/Claw pods, those are awesome. In my opinion, the strains are “exactly as advertised,” for a lack of a better phrase. i.e. I looked up what i could expect effect-wise on the Google-machine and it was right on-point with what I purchased. I’m a newbie yet I honestly don’t care to visit another dispensary - I’m excited to see what is to come considering my positive experiences are based upon a mere 5 weeks of legal adult-use sales here in Michigan.

Jake from State Farm, is a great budtender always great energy, great smile & A great source of knowledge of all. Knows the product & the rest of the staff is just as helpful. They treat me w/ totality!

I have been coming here for about 3 months and am treated with respect and great service every time. The store is constantly improving itself and offering new deals. Excellent products. Excellent service.