gLeaf Medical of Ohio

Placed order at Gleaf for medical on their website. received order confirmation. drove 45 minutes to pick up order. line outside the door, 10 people deep. finally got inside lobby after fifteen minute wait. got to the front window to pickup my medical order placed online two and a half hours earlier. they told me that they don't have my order. explained that I ordered online for product that was available at that time and received confirmation. the truth is that they sold my order before I got there and were Not truthful with me. no explanation, no substitute items, just an insincere apology and that was it. the front of the location looks like a methadone clinic people hanging outside and in the cramped parking lot. it's unorganized chaos every time I go there. finally done with Gleaf Warren. I will pay double elsewhere before I ever go there or place another order with Columbia Care Gleaf Warren. thank goodness for two upcoming dispensaries opening soon in the area. Gleaf Warren is like a free for all. thanks but no thanks.

This place is horrible! I have a medical card and have for years, I go in today after I placed an order. 2 guys in the check in area, no one at the desk. I say "are you medical?" They say no! I say ok I am and walk up to the counter. The woman that works there that is newer and soon RUDE says you have to wait we have a system blah blah blah, I explain I am medical and have priority, she then proceeds to tell me about Colorado laws lol wtf and is so nasty. So embarrassing 😳 1 week prior being told by a woman that has always worked there, that is what I am supposed to do, is cut the line if I'm medical. She sent the manager out and was a big fiasco then I get inside and yet again I wait in line after recreational patients. I have spent a lot of money and many trips here but never ever again and I will make a complaint with the state!

I've had a problem getting effects over the last 4 years. I finally found something that worked in my poor ass price range. Then that brand quit but another picked it up but slightly higher cost. Then recreational kicked in and the 1st week was ok but then the following week something happened that makes absolutely no sense to me after all the money that was brought into the state in only 4 days of recreational being legal. The price of medical went up $10 for 5.66. now why are you messing with medical prices at all over recreational, especially when it just made you so much money? I shouldn't have to pay the dispensary more when I've already got to pay more for the medical license. Im only shopping here again bc I live in Warren

Talk about a rip off. I ordered a product on-line and took a picture of the product like I always do. Order was confirmed, etc. I go there and pick it up. Cashier showed me the front of the product, put it in the bag, stapled the receipt and sent me on my way. I went home (it was after 7) and opened my bag and checked the package. I was SHOCKED to see that the THC content on the package was 17% when what I ordered was 28%. Waited til the next morning and tried to call them for hours and no one would answer the phone. So, I drove up there, walked in with my package and asked the two girls sitting behind the desk if there was something wrong with their phones to which they replied no. I said, "Hmm that's funny because I've been calling for hours and no one is answering. I asked to speak to the manager. The manager would not even come out of her office and sent someone else. I showed her the product, the picture, and I pulled it up on their website showing her what I ORDERED. She said "you can't bring product into the building." I said, "well, if you would answer your phones, we wouldn't be standing here right now." She was obnoxious and went to the manager only to come out and tell me that they are sorry, it was a problem on "Jane," and that they WOULD NOT take it back but they offered me a free grinder to which I responded, "take your grinder and shove it." The minute I left, I called the Ohio Board of Pharmacy and told them what happened. They took down all information and told me to call the Ohio Board of Commerce. I made a full report to them and they are handling the matter. I WILL NEVER DO BUSINESS WITH THEM AGAIN, EVER!!! I do not trust them and their false advertising. Thankfully a new dispensary opened up in Hubbard called ACA Dispensary and they are WONDERFUL, HELPFUL, COURTEOUS, and everything that GLeaf isn't. I will only shop there from now on. Bye bye GLeaf.