Higher Leaf Bellevue - Factoria

First off Green Theory is my go to spot and I spend a lot of money there. Never had a problem with any of the employees ever and they have always been understanding if I ever have any feedback about a product. I brought it 3 carts from constellation cannabis because they are all about a quarter full still and are burning when I hit them and taste bad, I merely was trying to give feedback and Topher brings me outside to look at them but doesn't even open the containers and just say yeah buddy they're empty thats why they taste like that. Felt disrespected as I don't smoke solvent products and do know what I am talking about when it comes to these carts/ products. Any other time I have talked with someone about this problem they have gladly taken it back and swapped it out or offered a discount, not sure how this guys a manager...

This is based on one product only. I bought an Mfused Vape pen for sleep about a month ago (MFUSED THC CBN SLEEPEN). First time I tried it worked great. Second time it took over 25 trys to work and from then on it worked every once in awhile. Finally returned it and got another thinking I just got a dud. Second pen was the same. Stopped working after a few puffs. Charged it and tried again. Worked very sporadically until it no longer worked at all (approximately two weeks.) Took it back for refund and was told I could try a third one and return it if it didn't work. Same thing on 3rd try. I thought I must be puffing on it wrong so asked my husband to try it and it worked once after about 30 tries. I will never buy this product again! I can't believe I am the only person this has happened to. Or, I got three duds. For $45 you would think they would no longer carry this pen. So, now I have to make another trip for a refund. Staff is very friendly.

These guys are so nice very knowledgeable! Love this place - online ordering is the best!