Leafly Lists recognize and celebrate the best retailers serving top-quality cannabis with exceptional customer service in their community. Look for the iconic green ribbon throughout our platform that designates them as a Leafly List winner! Learn more.
This has been “my place” since it opened. Always friendly and professional (followed the managers from a different dispensary and stayed when they left). I was completely shocked today, then, when the 3rd person I spoke to from curbside (about just getting 2batteries) was rude and hung up on me! What? Yep! I had been on the road 22 of the last 36 hours and my battery had stopped working. I just wanted a battery and to go home. Was I frustrated? Yes! And when I tried to explain I just wanted a battery and had said on the FIRST call I was already at curbside! She said the first person probably couldn’t understand me because I sounded frantic. I apologized, I didn’t want to sound frantic. And then she said “To be Frank with you…” I tuned it out! I had just been through one of the worst weekends of my life! WTF!?
But you know what, I had a bad weekend but evidently so did she! Yes, she hung up on me, but did I deserve it? Yeah, probably! Will I go back, yes.
Part of me is pissed about NOT getting a battery, but the rest of me (most of me) was pissed at me for getting mad instead of being empathetic! 🥺.
But…aren’t I the customer???
I never had 1 issue until yesterday and I never had to check my order but my order was wrong. I ordered 2 afghan and I chem91 untrimmed instead I was given 2 untrimmed and I afghan highly disappointed
Every time I go to pick my order the people are so nice.They also give me my senior discount everytime I go ( That's very important on a fixed income. Thanks Greenlight Theraputics.
Today’s sales person was willing to ask other employees a question about ordering. She pursued it until she found a correct solution. Very friendly and helpful. Don’t know her name but she was super!
This is the best marijuana dispensary in my area. The variety, programs, and prices of the products are better than almost any other dispensary around. The service is excellent, and the budtenders are very helpful, and responsive to my special needs, being a senior citizen with a disability. While it is a little further from me than other dispensaries in the area, time and time again, Greenlight is where I go to get my medical marijuana. I highly recommend them.
Greenlight is my "go to" dispensary. The service is great and they always have products I want. And I love my "wisdom" discount (for us older folks!). I've always had my questions answered and that's why I keep coming back. Try Greenlight - you'll like it!
Been going here for a minute. Great front desk, budtenders are all knowledgeable and want to get best deal for you!
Verano pop up today and I purchased their new RSO gummies. Love their point system as well. 🤗
The employee that was very nice and have fast service. The only problem was he gave me the wrong receipt. I didn’t look at it until I got home. My order and change was right just the receipt was wrong.
