Grow West Cannabis Company Dispensary

I can't be too objective because this is the only dispensary I have used. I will say that the staff is kind, patient, and knowledgeable. I like their brand bud as well, packaged in sealed plastic with a humidity packet and put in a recyclable round tin. Very nice presentation and packaging, so shout out to the growers and trimmers, etc. What really needs work is their website. It works. You can read what it says, you can put it in a cart and order it. The descriptions for all of the products on their website need work or are just missing, but the thc and cbd percentages are listed as are the strain, grower, indica/sativa/hybrid. Photos are missing (even stock product photos from company websites) for different categories. I have tried a few times to complain and suggest remedies for their site. I hope it gets better. Some of us rely on public transportation, so using the site to order and then use the drive-thru is convenient and economical. The building is well located - next to a grocery store and a pharmacy. Not entirely sure how wheelchair accessible it is. I don't recall an automatic door button, and the vestibule is a little small. The lobby is a nice size with seating, but the product area is tight for those in a wheelchair. They will accept plastic 5 recyclable cannabis containers, so that is nice.

I live 2 hours away, but I was in town for a festival so I made it a point to stop by. Beautiful dispensary, impossibly friendly and helpful staff as well! I went in on a Friday afternoon and every single person — from front desk, to the budtender, to the managers — we’re an absolute delight. My products were great, prices were good, and I would absolutely make the trek out here for a big event! Thanks again Grow West!

There customer service is always friendly and amazing I’ve never had a problem with them and they always have very good products and service is always with a smile they are very quick and timely. Everything is always on time and Customer service is the way it should be. I think West because their prices are very affordable. They always run really good deals and treat their patients with respect.

Employees are helpful and very pleasant. products are wonderful as well. Never had issues and will always be my favorite dispensary.

Great variety of strains and products. Very respectful!

great prices, great quality, good selection

I love all the friendly workers and the quality they carry ❤

Very nice and knowledgeable staff.

Simply GREATNESS!!!

Medical patient Good: Drive-thru window is great when you already made your order. Friendly staff and understanding security. They're doing everything they can to accommodate new recreational buyers and medical. Nice selections. Not so good: The dispensary is small, and feels even smaller with new recreational customers and occasional long lines at both the drive-thru and the lobby. Lobby hours are different from the drive-thru window. Lobby opens at 11am, as of this review. Their website was serviceable, at best. They have since redirected their order handling to Jane, and I am not sure how I feel about that yet.

Before COVID Grow West was my favorite (not that they aren't now). I've lost touch with the bud tender which made it a more personal experience. I personally enjoyed them knowing us, the patients. Some even knew what we like and what we were looking for. Grow West does carry the only THCaIsolate in the area and I appreciate that. They are absolutely amazing and top shelf quality. I've been attending. I usually to keep grow West as my go to local place unless they shut down. New year's eve was a mess and my order was messed up along with almost 100 points I a missing from my account as well. 70 to be exact. I still have the receipt. Or someone owes me a shit load of my money if my order was 500 because I 570. So I am 70 points short. That does need looked into. Allegany gets busy but mistakes are not made like this. I'm am not fond of wasting money I don't have to waste. Or being told to come get my stuff on news years eve because it was ready and then a rude lady said my name didn't sound familiar. I talked to a lady 2 hrs prior to grow West shutting down. I just had to pay for it my order was already processed. So that was really shitty on Grow wests part! As long as they have been open they need to get their shit together! Love them to pieces shit Xmas Eve they have had issue. I have been having my stuff brought up from the city, Annapolis! 15 eighths, 30 g of sugar 25 carts 50 g rso you can't beat it. Maybe grow West should drop their prices!?!? ❤️🤞💯

The staff is super friendly and very knowledgeable about their products. Very positive atmosphere!

Super friendly staff, and a large selection of products. Everyone is very willing to answer questions and even get new products in, on request when it’s possible. The website and online ordering Is smooth and easy to use, as well as the drive up window service.

i used to really really love coming here but the treatment of medical patients isn’t a priority anymore customer service is terrible i’ve called six times in a day with no answer and have spent 2 hours waiting since the legalization of adult users it’s really gone downhill in the last month the cons for this place are starting to outweigh the pros

Love the staff! They’re love family and genuinely care for people!! Their flower is straight fire! The prices are even in my budget! I can not wait for their point system to go into affect!!

Awesome people Awesome service, so very helpful Thank you so much

There’s not a better group of people I can imagine at a dispensary. Every time I go there I tell them “You guys are the best” and I mean that. When I was a first day patient, one of the budtenders stood in the parking lot with me (lobby closed due to Covid) for about an hour just educating me. It was so obvious her passion was genuine, and she was determined to find me the best strain possible. It’s rare to actually find someone who would treat you the real way you want to be treated, just because they’re a nice person. They are always friendly, always informative and always willing to help. They have a great selection, up to date inventory on their website, and an awesome and VERY efficient drive thru window. And the building is so well designed inside. It’s an experience going there.

Today (8/17/23) was my first experience with Grow West, I can gladly say I will be back! Fast service, such friendly staff and a wonderful atmosphere. 10/10 and a plus that they have some great flower also!

Very friendly staff, respectful, professional, knowledgeable! Over all products are all good, ITS ALL GOOD! The rest are Great!! Nice selection of different growers. I’m a sativa guy, always have nice selection! Facilities are small. But perfect for now!! Thanks for the service. Fantastic stuff!!!

Nah, this ain't it.

Very convenient . Just small packing lot . It was my first visit I’m sure it was just a busy day! Thank you everyone for your help !

The staff were professional and very nice. Will return soon!

everything is amazing about grow west the staff is friendly as can be

I love grow west! I’ve not been inside since the pandemic started but the drive through option is fantastic! My only complaint is would be the ordering platform. Example when u have sales and I try to find those items they can’t be found. Just not the easiest to always find what I’m looking for but other then that great products and great staff!!