GrowHealthy - Bonita Springs

place is great and always great staff, have been coming here for a long time. I think people forget the virus changed a lot of things and people gotta get thru it

I had a great experience!

Great place, great people, great product, nuff said

Best flowers around always quality and great crew !

Speedy service car pick up in front of store (due to epidemic) friendly staff Best dispensary so far and im from Naples. Wish they have SOUR DIESEL BUD.

I have been a returning customer to the Bonita Springs location for over a year. All of my experiences prior to today have been great experiences and I have had good customer service with the previous staff, luckily the products are staying consistent. I have written multiple reviews regarding that. Although I can not say that for the current staff. Today I placed an order on the Growhealthy website for the Bonita Springs location. I arrived at the store and informed them I was parked outside the store at 10:10, and Lauran let me know the order was not ready and to wait for the text message. I called the store again at 10:35 and asked about my order. They had told me to wait an additional 30 minutes to put the order together. To conclude, I placed an order at 9:00 am and did not receive my 3 item order for 2 hours after the order was placed. There is no reason why any dispensary should take 2 hours to complete an order, especially one so small. On top of that I had informed Lauran 45 minutes before I had received my order that I was outside waiting: while three cars got their orders before me after I had been waiting in line from when the store opened. I witnessed the same happen to a car that was there just before me; his order was the same size or smaller than mine but he was in the parking lot for over an hour. The inability to set customer priority is a waste of time and unprofessional for these reasons. I should note that nobody attended to any car at curbside until 10:30; that was when the first employee walked out and went to the next car in line even though my order was placed 2 hours prior and I had called at 10:10 before any other car entered the line behind me. That tells me that every order placed the morning or night before the next day is filled in the morning at open. Now customers have to wait for an order that should have been filled either after the order was placed or prior to opening the store. This is easily avoidable and was a huge inconvenience for the schedule I was trying to hold.

Friendly and informative. Best dispensary in Bonita Springs

Usually, I love this place and the staff is helpful and friendly. Unfortunately, I had an incident with a higher-level staff member who, I feel, could have been a bit more...diplomatic in her interaction with me. She didn’t even wait for me to finish saying, “Thank you for your help and the information!” before she hung up on me, after she dumbed down her talk to me, which, in itself was bad enough but, sadly, I’m used to that sort of thing and she has probably had to answer a lot of questions all day so I kinda blew it off. The whole experience is seriously making me reconsider whether I’ll go back again, especially given the other options available around. Aside from this experience (and it only takes one, right?), I would totally recommend this place. Now...notsomuch.

Really nice dispensary with products that you can't get at other dispensaries. Good sales & nice people.