DISPENSARY
MEDICAL & RECREATIONAL
Harborside - San Leandro
San Leandro, CA
1.0(1 reviews)
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1 Review of Harborside - San Leandro
1.0(1)
1.0
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May 24, 2023
I *USED* to come here because the employees were friendly and it was convenient.
But then, they’d constantly be out of what I wanted. I kept coming.
Then my wife went in and asked for something comparable to what I usually get (X-Tabs 50mg).
The budtender made a recommendation and my wife bought it because they’re the professionals, right??
Well no. They sold her CBG tablets, and we did not notice until we got home.
We called and explained what happened. We bought what they advised, we noticed they made the ABSOLUTE WRONG recommendation, and it remained unopened.
Their answer? “Though Shit.”
No returns, exchanges, or refunds.
EVEN IF THEY RECOMMEND AND SELL YOU THE WRONG THING!
I would’ve accepted an exchange for the exact same product but WITH THC (same price), or a refund, or even an equivalent store credit to compensate for the erroneous recommendation/sale.
We have spent *SO MUCH* money here. And they DO NOT CARE.
I’d understand if WE just simply bought the wrong thing. But they said “Yes, this (a CBG tablet with 2 mg THC) is yes same thing as that (a Sativa 50 mg THC Tablet), now put in your debit card PIN.”
They f’d up, but they won’t do anything about it.
I will not spend another dollar here.