Have a Heart - Greenwood

People can have hats and beanies on in this store but NO hoods. I was asked to take off my hood before entering. Seriously? I don't get it. It's cold and why does it matter? It left such a bad taste in my mouth.

The one thing that stands out about this shop is the way they display their product - they make it an easy and enjoyable visual experience. I like this business because it gives you the same experience at each location. The effort to provide different deals on Leafly at each individual location is appreciated. However, it would be nice if they offered more variety for the daily deals. Overall, it's not my daily shop but I find myself always coming back to Have a Heart businesses.

I noticed this new gem open up in the heart of Greenwood. I am so glad Have A Heart is recreational now in this neighborhood, when talking to the budtender I found out it is also going to be hybrid medical designated so patients can access their meds here in the near future :) !! It was really inviting, the staff was educated on what they were selling. It was all new and shiny on the inside, I like the feel! It is going to be my GO TO store. Keep up the good selections!

The guy at the door started my visit with a smile, literally! Love it!

Great place. Knowledgeable staff really helped me figure out what I was looking for. Just wish they had more than one pipe for sale.

Heartless at Have a Heart I have been a medical patient in the states of CA and then WA for the past 15 years. Upon moving to Washington State, I had my medical records forwarded and received my prescription in September of 2010. I have been a regular customer of Have a Heart for the past 2-2 ½ years. During this time I have witnessed to collective move from a friendly, almost family, vibe (with employees inviting patients to collective hosted functions) to a profit driven corporation (prices have been raised, quality has dropped, and the needs of patients are neglected). Here is an account of my most recent, and presumably, last visit to the collective: In early July I went to the collective to procure needed medicine and left my prescription after purchasing my medicine. A few days ago I noticed my medicine was running low and began looking for my prescription (it is usually in my file cabinet), I suddenly realized that I may have left it at the collective. So I called them...and that’s when things got very interesting and my eyes were opened to exactly where the company’s priorities lie. I began by explaining the situation and was told that my prescription had indeed been left at the collective and that my medical documentation had been shredded. After overcoming my initial shock and processing how exactly I would go about obtaining my medicine I asked why my medical documentation had been shredded without any attempt to contact me? I was then told they called me on several occasions and were not able to reach (it’s the patient’ fault not the company’s), I felt this to be untrue so I inquired about which phone number they had used, after looking me up in the system she was forced to admit they had not called me or made any effort to contact me. I was then told that it wasn’t a problem because I would need to renew my prescription soon anyway (it’s the patient’ fault not the company’s), this was also untrue (remember my prescription was issued on 9/10/2010). I was then told that my prescription was not valid if it didn’t have an expiration date (it’s the patient’ fault not the company’s) to which I inquired about why the collective had been allowing me in and selling me medicine for the past 2 years. My inquiry was not responded to... My next question was about why they hadn’t tried to contact me via mail (my address is on the prescription, my state issued identification, and the application I needed to fill out to be allowed into the collective initially). I was told this would be a violation of Health Insurance Portability and Accountability Act (HIPAA) (it’s the patient’ fault not the company’s). Due to the nature of the work that I do, I know this to be untrue as well. In fact, medical records are required to be maintained for up to 6 years. Each violation of HIPAA, from my understanding, results in a $10,000 fine. I then expressed my frustration that the collective, with no posted disclosure or effort made to inform me, destroyed my medical records documenting my need for medicinal cannabis thus putting me into a position where I would need to obtain a new prescription, which under a law that was enacted in 2011 (remembering I was grandfathered in having received mine in 2010) would now require me to annually renew the prescription and pay any fees associated with this. I was told ‘why didn’t you call us earlier to tell us you had lost it?’ (it’s the patient’ fault not the company’s). I am saddened that as a state Washington legislators have decided to eliminate the medical market, forcing patients to pay higher prices for lower quality goods through the state’s recreational market. But the fact that established medical providers are treating their patients with such disregard is actually frightening, I am without my medical documentation and the managers of Have a Heart are not even returning my calls to address the issue (it’s the patient’ fault not the company’s). Considering the volume of medical providers in the Seattle area, I would strongly encourage patients to take their money elsewhere in hopes of actually promoting compassionate caregiving in this industry and protecting this sacred plant which we all love.

very helpful and friendly budtenders great prices close to my house

The staff was very helpful, but I bought a vape cartridge and the next day it quit working after only a couple of puffs. I called to ask if I could return it one day after the seven day, as I live out of the city and wouldn’t be back in until eight days. I get they have a policy, but I called within that time (less than 24 hours) and they would not give me any wiggle room. Plenty of shops to try that treat customers with care, or as they say, with a heart. I am also sharing this with info with the friend who sent me there. Two customers lost for 12 extra hours and 24 bucks.

This is a great new Recreational spot! Was very glad to see some familiar faces from the other Have a Heart locations as well as get the usual great service that I'm accustomed to. Very reasonably priced with a great variety of flower, edibles, cartridges, and concentrates. Super friendly and knowledgeable. This is going to be my go to spot from now on! Welcome to the neighborhood Have a Heart!

I had a great experience, the people are friendly and helpful a very knowledgeable and helped me find exactly what I needed. Keep up the good work and I will keep buying.

Great selection. Good prices. Knowledgeable, friendly staff. Always my first choice.

Consistent quality and always friendly staff. Great specials and the prices for the quality is always fair. Good location and atmosphere. Highly recommended!

The budtenders are friendly, knowledgeable, and don't rush you. Everything I saw on the menu was quality and the dab bar is clutch. I will be back often, especially since it's on the way home from work.

Shouts to Woody the Fireman and Jade the Sublime Blonde. This IS the spot people. A blissful dab bar and vape lounge, where the crew, the meds, the vibes and the location are...-fire. Bring Your Own Glass Sundays are evolving the culture and changing the movement. See you there... Diablodabs -Weedist.com

Great supply of the best flower around and always had a heart for everyone who comes in!!!

Ive been there a few times and it's great. They have an awesome selection of flowers, oils, and edibles and Woody was really helpful with his suggestions! The dab bar upstairs in insane, large selection of oils and pieces to choose from :)

This is a great store with great selection and great prices. As a medical patient I need high thc, and they've got it (btw, try the secret recipe, if it's in, it is amazing. All the workers are nice and decently informed and medical patients get 10% off. Forget all other dispensaries, come here!

I've heard a lot about this dispensary so I had high expectations going in, and it was above and beyond amazing. Everyone is super friendly and helpful, and of course the meds a dank, and at a good price. I love the dab bar! I went there this morning and I am literally typing this on my way back for more! I haven't tried their selection of vaporizers but they have volcanos you can rent out! This is hands down the chillest dispensary I have ever been to,seen or heard of. Kudos hhave a heart crew!!

This was my first time ever visiting a dispensary and I made the right choice. Have a Heart has a unique vibe that I hadn't expected. Great colors, lighting, decor, ambiance, and overall experience. Was greeted by a friendly and energetic receptionist who quickly got me through the sign-up process, showed me around, and got me to the show room. Product selection was good and fairly expansive. Suggested donations were good - a lot of great looking strains for $10 donations. Brought home two recommended sativa dominant strains and have enjoyed both. My budtender Woody took care of me. Will definitely visit this dispensary again.

I'm happy I finally made it in here for the solstice because this place is definitely one of the best dispensaries I've been to when it comes to offering the total package in a professional manner. They have a vaporizer lounge where you can rent a volcano, a dab bar that was not creepy and a secure, well-stocked dispensary. Everyone was very friendly and willing to go over things as it was my first time in. The budtender was patient with me even though I changed my mind half-way through and decided to go with the Strawberry Cough that they had on special. Best part is that even though it was discounted, it wasn't just the old dry stuff that they wanted to get rid of like the specials at some places; they were still decent looking flowers and plenty effective. I also got a free edible for my first time, but they were happy to substitute a free pre-roll since I prefer to make my own edibles. I'm not much of a dabber, but since I had earned a free dab I decided to go in and check out the bar. The gentleman tending the bar was very nice, willing to chat and go over products with me. Overall a fantastic experience. Keep setting the bar high!

I came in and purchased a GSC cartridge, but it was malfunctioning with my pen. I showed it to Nick and he was extremely helpful! Not only did he immediately, without question, replace my GSC cartridge with a new one, he even stuck around and gave me advice on how effectively use my pen. Extremely knowledgeable! The customer service I received was what I would call above and beyond what's normally expected. I felt like the hospitality I received from Nick will absolutely make me refer other patients and will make me come back regularly. Thanks!

Absolutely the best place I've been--Woody and the gang are all very nice, very helpful, and very friendly. Also the location is amazing--safe access, clean facility, great selection, and can't beat the prices/promotions. Highly recommended!

Best dispensary to open in the U-Dist hands down. They have plenty of happy hours and the staff are really nice

One of the best rec shops in Seattle. They always have a great selection of top shelf strains and sweet sales.