147 Reviews of Heads. - Adrian
4.9(147)
4.9
Quality
4.9
Service
4.9
Atmosphere
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February 15, 2022
These are reviews for 3 separate visits to the dispensary.
###UPDATE 02/15/22###
I missed last month, but this dispensary has now become a bi-weekly to monthly quest to acquire the best product at the best prices. Tried their flower, it was solid. I especially enjoyed Big Head, and their indica strains. I have purchased carts, flower, edibles (hard candy, gummies, and RSO), clothing, and supplies from this spot and have never had a bad experience. Seriously hope that they get cleared for mail orders at some point soon, but for now this trek, has at least kinda almost as exciting as acquiring bud was in the late 90's and early 2000's. Ugh
***Update for visit on 11/21***
So, I went ahead and updated my rating of heads as I paid a quick visit to the competition in the area and they are nowhere near the level that this dispensary is at! The staff is spot on! Mercedes was extremely helpful in helping me with a rather large order. She was very knowledgeable and quick to locate the products I was describing. She also used incredible active listening skills and treated me like a preferred customer when all the surrounding dispensaries that popped up seem to just be interested in trying to get your money. This time my overall rating has gone up to 10 out of 10!*** end of 11/20 visit...
First, I would like to mention that this was my first visit to this dispensary. Everything about the experience was especially awesome and I truly felt like a kid in the candy store at this place. My budtender, Harry, was knowledgeable and guided me to where I needed to go. The only thing I could come up with as a negative was the wait time to check-in and actually get taken back which was obviously no fault of the staff that was present, it just happened to be a very high traffic time to go. The prices were the best I have personally seen from the standpoint of an Ohio medical marijuana patient normally so it doesn't take too much to impress me in the pricing area as what we have available in OH is ridiculous compared to what is available simply by taking a quick road trip to this dispensary (more than 3 hours in one direction away...worth EVERY PENNY!!!!!!!) to be extremely satisfied with the best alternative to literally ANYWHERE currently in OH. Also, while Harry was very knowledgeable, polite, courteous, and respectful, literally EVERYONE of the staff treated me with the same respect and were very efficient in keeping the large influx of clients that showed up at the same time moving as best they could, but the demand seems to overshadow the supply when everyone is waiting 45 min to a half hour to even start the selection process wasn't the best, but it seemed that if the dispensary had more staff the long wait times could be circumvented and the process would have been so much smoother. Overall great experience!!! 8.75 ******** outta 10 **********.
September 19, 2020
Super cool staff.. definitely recommend
November 10, 2020
By far my absolute favorite dispensary I've visited! Everyone was so wonderfully welcoming and friendly, as well as professional and very knowledgeable about their products. I will definitely choose this dispensary before any other in Southern Michigan. I'm on a mission for a black Sativa Hoodia next time!!! 💜
September 21, 2020
The store is inexplicably clean!! 😊👍
September 12, 2020
Good selection of products for recreational use.
September 26, 2020
Everyone was very friendly very helpful & informative
June 16, 2021
Best service always helpful and always a great high.
June 19, 2021
Great products and service and I like the rewards program
August 4, 2021
Heads is a great dispensary great ppl great prices definitely will be returning
September 2, 2020
Service was excellent. Employees were very helpful!
September 2, 2020
Some of the best product around. Prices are decent, but they normally have some sort of deal going on. Best rewards program around town.
September 20, 2020
Friendly staff, great facility.
September 13, 2020
Shannon was awesome! Super friendly and very informative. Will definitely be a regular stop!
September 4, 2020
They’re fantastic!
September 15, 2020
love my visit. great selection wonderful. customer service. highly recommend
September 5, 2020
I’ve been here multiple times. Staff is very friendly, good environment, clean facility. Great variety of anything you’ll need. Even scored a free hoodie from the reward points program! 100% recommend this place!
October 2, 2020
I really liked the friendly atmosphere, the bud tenders knew what they were talking about. Overall was a good experience and I would definitely go back!
October 4, 2020
Cool place with a good vibe. Good herb at a fair price. They normally have carts when others are out. Staff is cool and friendly. Enjoy my visit every time. I’ll keep coming back.
October 5, 2020
First time there and was in and out in 5 minutes with what I needed.
October 5, 2020
Ordering from curbside was super easy and convenient. It took probably 15 minutes or so to get my order, but they were busy and we are in a pandemic so I wasn’t upset. First time discount was a great bonus, and their rewards program seems like one of the better ones I’ve seen!
October 9, 2020
Clean, and organized with fun atmosphere and helpful service
October 11, 2020
The staff is always super friendly, house waxes are good quality.
August 5, 2021
Good dispensary great deals friendly people good servise.
June 5, 2021
Good service