Herbal Choices - Charleston

First let me say that I appreciate the right to purchase and possess cannabis legally so much that this review is hard to even write. Like, for real. Got to be honest, though. Atmosphere: clean, moderately professional considering the nature and size of the business, comfortable enough, and signage is clearly hung and informative regarding the process, prices etc. Definitely there is some room for improvement, but the same can be said about any retail location that is not a franchise or controlled by a corporate entity. Service: Like any retail establishment of any kind, the customer service ranges between "Ok, I guess..." and "OMG That was GREAT!" depending on who is working. 90% or more of the time you'll get at least a standard pleasant customer service retail experience with smiles and inquires as to how your day is going or comments about the weather or whatever. 90% or more is probably better than most stores of any type. Quality: Yikes. This is where I struggle the most to be truthful, so I'm going to phrase this carefully. Available product is clearly displayed and customers are given free range to inspect it for quality before purchase. There is a wide selection and quality, of course, ranges ....but widely. 80% or more of the product, regardless of its potency, is nearly entirely made up of extremely poorly trimmed, loose flowers with clearly visible untrimmed stems and full leaves, some with brown or yellow tips. Even if these deficiencies weren't evident even through the glass jar with the eye alone, you can smell it in more than a few of the strains. When purchased, leaf shake and stems with nearly no flower at all will be added to the scale to achieve the desired weight. (You can hear the stems click loudly as they're dropped onto the scale. The product has to be transferred to the packaging by upending the Tupperware container on the scale and dumping it in. This is because the tongs are useless on a lot of the material.) I don't think this is in any way an effort to cheat the customer, but it is most likely simply impossible to make the desired weight when the product is what it is without adding the undesired plant material. If you're in the market for top of the line high quality product that is finely trimmed, densely packed, dried and cured properly then your selection may be limited at Herbal Choices to just a few available strains or less. I'd advise anyone to go in and shop this dispensary, but I wouldn't be surprised if afterwards, like me, they felt like they could have gotten more bang for the buck somewhere else.

Love this place. Our bud tender Cheyenne was very friendly and helpful. We will definitely come back whenever we’re in town!

Friendly service and very knowledgeable definitely coming back

Great Prices, Great selection, Great staff. What more could you ask for?

Love this location. Nice drive out. Nice clean setting Inside. Nice knowledgeable staff. Good quality product.

Good location, friendly people, nice clean sunny building. Always a postive experience.

Great staff, good prices, clean store! Love this place!

I love this place. So glad I live so close. Chris is always the best, and today was no different.

Best prices in town.

this is a fine place to shop for good quality herbs! i mean they hav every strain u can think of !

My budtender was awesome! Great attitude,enthusiasm which made me feel welcome and not a burden. Great selection and pricing as well!!!!🌲🌲💨💨

I love the location of this spot! if your heading out to the beach, it's great to run in and grab some great product. I left with a smores Tarlet, and wow it's amazing! it was nice to see everything available to both medical and recreational as well. I don't like seeing bud advertised that I can't purchase.

The first time I went in was my first time into any shop. I've only started smoking in the last few months, so I'm still learning. The staff is knowledgeable and helpful, and there is a real family vibe amongst them. I've shopped around a few other places in town, but this is the only place I keep coming back to.

My fav dispensary.

love this place great people and atmosphere and the prices are the bomb

Great store and staff! Would recommend for quality buds for a good price.

I absolutely love Herbal Choices! Immediately when you walk in you are being served with top-notch customer service! Their worker are very kind and make sure they go above and beyond the call of duty to ensure that you have the best experience possible when you walk in. They have a large variety of flour, oil, edibles, and tinctures to choose from. They answer all your question quickly and efficiently and are always teaching you something new about their product. They take pride in you and what they do and for that, I am very thankful for them and giving them my business! While other store are great too, Herbal Choices is definitely my favorite!

I think there are too many people in the bud room at once that's why I put 3 for atmosphere.

got a clone here and got it ready to flower when I discovered it was a male plant. called them up. they said they would give me 2 plants of my choice. so I rode out there to get them. they gave me two of the sorriest plants I ever seen. never buy clones from here they don't know what they are doing.

Thank you Matt always a great experience awesome bud tender

I love this place! Heather, Matt and Chris all rock! They're friendly, knowledgeable, and helpful every time I come in. This place is the BEST!

nice little store right by the beach the bud tenders actually know what they are talking about and take the time to explain the difference in the strains. The clones i got are doing great and the bud was better then i expected i will definitely be going back.

brown buds. clone I purchased had white powdery mildew, destroyed my grow room.

Great service and great attitude!