Ratings and reviews of Herbal Nation - Bothell
(234 reviews)
4.6
Quality
4.6
Service
4.4
Atmosphere
Reviews 1-24 of 234
March 31, 2023
regular visitor. consistent service
September 19, 2017
Great shop! I always drive out of my way to get to this shop for its great deals. The budtenders are always friendly and helpful. The store occasionally has vendors in that give out free samples.
October 29, 2017
Great prices, great atmosphere and quick helpful service :)
August 13, 2017
I came here the day they opened & was impressed with their selection and their staff. Since then, I've returned a dozen times. I've noticed their atmosphere getting a bit 'snobby' and you are always rushed because of the line. With so many (constantly changing) growers & strains, I want time to look & choose. You can't see product when only one or two customers can get up to the counter. I'll come back during their slower hours.
July 31, 2017
they have a great variety of recognizable growers and strains, makes it much easier to purchase from trusted brands!!
April 13, 2017
I occasionally visit 3 or 4 different shops but this is my Regular GO TO place. They have Great Prices , Lots of daily specials and most importantly AWESOME CUSTOMER SERVICE !!! Twice in the last year I've had an issue with a product ( cartridge , tincture) and of course I'm the guy who looses his receipt before even leaving the store but they still took care of me and made things right. My HEROS !!!
July 9, 2017
The two budtenders Kristin and Spencer have always been a tremendous help with the concentrates.
July 17, 2017
Nice place, cheap prices, awsome budtenders. :)
July 18, 2017
The lady that helped me today at 2 was extremely rude, and personally I think she doesn't fit in there. Everyone that has helped me all the other times I have come in were very very nice and helpful. This woman was very curt looked at me like I had no clue what I was doing and offered very poor customer service. Skinny woman, young, wearing "I love weed" lanyard. I would avoid her if you're trying to have a positive experience/ if you're not sure what you want. This is my favorite place but I'm really disappointed and sad. I ended up feeling very anxious ( even though one of the questions I asked was what would not make me anxious, haha :'( ) and left with something she just sort of threw at me with no explanation.
October 31, 2016
It's hard to give five stars, and always tempting to adore our local first-choice store, but that's the thing: This is a straightforward operation with wisely kind, friendly, helpful people and a wonderful selection. Neither glamorous nor skeezy, it's that not quite out of the way place―right there on the main road―where, some months later, you're still very, very glad you noticed they were there.
November 13, 2016
Long time shopper. Good recommendations, huge variety of strains and products, and the best exchange policy for cartridges I have ever found. Occasionally busy, but that just shows how many people are a fan of this place and their great prices like I am.
June 18, 2017
they are awesome
January 14, 2017
One thing I can say about Herbal Nation is that they do honor price differences if the price is different from their online menu compared to in-person they will honor the deal and to me that makes it worthwhile for this dispensary to earn my business for another trip.
May 7, 2017
was in line and bud tender left the building to get coffee instead of helping customers. He was very rude. I shop there often and usually have a good experience, but I will NEVER be back.
January 25, 2017
Great customer service super friendly and quick to serve you up. Moved to this area almost 2 years ago and have been trying to find a great shop the sells affordable flower and oil without it being hay or just crap. Super impressed there thrifty flower is great quality first time in 2 years I've been impressed.
February 6, 2017
Love the atmosphere and amazing friendly staff! They treat you like family. Great location
December 6, 2016
I love this place it has a good feel to it no matter who you are. Sometimes places make me uncomfortable and the unapproachable staff leaves me unable to ask the questions I need. The guy was awesome behind the counter and they have great deals and selections. I've already brought in one of my friends just to show them. Even when they're parking lot was full and I got the last spot I was in and out so fast due to their great customer service.
September 28, 2016
Herbal is a good, clean shop. large selection of flower, wax, oil, pre-rolls. They have specials on a regular basis and try to keep the same Producers for somewhat consistent strains.
January 24, 2017
Best deals! I go out of my way and drive an extra 20mins just to this location. Decent prices and decent selection is the way to keep a customer happy!
May 14, 2017
Tired of being treated like a problem when I am a customer. Start treating your customers with respect!!!!
January 19, 2017
Absolutely the best smoke shop around. Staff is very knowledgeable and friendly, with some of the best deals in town. Highly recommended!
November 25, 2016
Incredible selection of concentrates. I drive from Edmonds every day just because of the quality and low price.
July 25, 2015
Herbal Nation was the first recreational store I visited, and the staff was exceptional. They provided first hand recommendations and were honest in their opinions.
Look and feel is very cozy in the store, but can get cramped very quickly when it gets busy. When it gets busy, service quickly turns from personal to automated as the staff tries to whittle away their line. Completely understandable, but disappointing.
Prices, I've found, leave a lot to be desired. On my first visit the prices seemed reasonable, about $65-75 for an eighth. As I've shopped around I have found that better prices can be found not far away, for what is in my opinion superior quality weed.
I stop in for the specials, but any time I'm in the market for anything more than a gram or an on-sale joint I make my purchases elsewhere.
The 510 cartridge I purchased several weeks prior ended up breaking shortly after purchase, but I'm glad I kept it. I mentioned my disappointment a few weeks later to a man who I assume to be the owner, and he told me to bring it back. Once I returned with the cartridge, he verified the defect and replaced it without issue.
Aside from mediocre prices, my only other complaint is the limited quantities that are available. Very few things seem to be available in greater weight than an eighth (although this seems to be slowly changing each time I visit), and some items are only available in 1-2g increments. I prefer to pick up less often so I prefer to buy a half ounce or more at a time.
In all, I would recommend Herbal Nation if you're looking for a bit less selection overload or don't want to drive far for your weed. If cost is a concern, there are better options available.
March 30, 2016
Great location, professional staff. It is small, help them grow and try the less busy times. 8 am till midnight gives lots of opportunity. The prices are pretty good but don't let the small size fool you they have their current inventory on a handout menu BINDER and it is huge! Lots of prerolls and one of the only places in this area to get bulk vape oil or for that matter 1 gram cartrages. Of course, flower galore as well as accessories. Oh, and if I am behind you please don't be asking a young bt @ min wage about flavor and expect a cogent answer! If there are any strains that do not taste like halitosis I have not found them and I started in '69!