Justice Grown - Dickson City

They sell defective cartridges. Tell patients “All sales are final” and it’s up to the customer to call Ilera Healthcare themselves regarding exchanges. When Ilera rep filed all paperwork and submitted it to Justice Grown, no the the useless pharmacist and the pea brain manage use every excuse in the book to not exchange necessary medication when the customer does what they say and Ilera tells them to accept the exchange. That’s bad business to take peoples money, sell defective product then hide behind locked doors and security to do absolutely nothing but make lies and excuses. It’s the business choice why they’re not accepting refunds which is far from how a dispensary operates. Call any dispensary and they tell you they’ll gladly exchange it. Yet for Justice Grown, they make up lies that it’s “State Regulations” which It’s not. No business has any business selling patients medication, then leave them high and dry when their product doesn’t even work. Shame on them for not doing what a REAL business or a REAL pharmacy would and that’s ensure the “PATIENT” gets the “PRESCRIPTION” they paid for. BBB and CONSUMER AFFAIRS have been contacted since NO BUSINESS SHOULD OPERATE THIS WAY.

It's really sad I drove a half an hour to get my birthday discount and paid more than the items were listed for. I paid $43 for something that was on sale for $36. Doesn't make much sense to me. Instead of charging what they had the items on sale for they charged full price.

The customer service is horrible. They never have any flower. They don't care weather or not you get the product you're looking for. Just an all around thumbs down. Sad, I thought I was going to like this location because I can't stand the Edwardsville location either. Need to stop acting like they have their noses in the air! Won't be coming here again.

I want to start off by saying the customer service is phenomenal. I was greeted by a young woman named Sarah, who was knowledgeable, very nice and answered every question I had an trust me there was a lot. I ended up having a bit of an issue with a product that I purchased at a different dispensary. When the other dispensary refuse to return the product that I had purchased from them 20 minutes prior from arriving at Justice grown..... and I had already went ahead and purchase 2 great products from Justice that I ended up having to return one of. I then spoke with Morgan and Andrew who are amazing and very understanding return the product without any issue. Then proceeded to tell me that the other dispensary completely lied about there return policy. Anyway I had a great experience at Justice grown and thank you very much Sarah, Andrew and Morgan.

Shout out to Sarah. Happy, friendly, and very very thorough.

Very knowledgeable staff. They were very helpful and kind. They made sure I got what I needed.

Everyone here is extremely helpful and knowledgeable! Cheryl and Sarah in particular were spectacular. Great experience :)

Staff is the main reason I come to this dispensary. Sarah is always so nice. She takes the time to answer my questions and make sure I fully understand what she's explaining before I leave. She is very knowledgeable and even sweeter. All the employees (wish I knew their names) are just as nice. It's a great atmosphere, always positive. There's hardly ever a line and when there is one, it moves quickly. I always enjoy it when I stop. Staff, location, atmosphere, service, prices, and quality are all topnotch. What else do you need in a dispensary?

Beautiful Location ! Store Is Very Clean And Organized ! Staff is friendly and were able to explain each product in detail . I felt overwhelmed at first but Jason really made me feel comfortable . I will definitely be back !

Absolutely Love this place. Great prices wonderful staff. I don't live far so I visit often.

I frequent the Edwardsville location, however, I decided to give their new location a shot. I was like a disappointed in all honesty. Whenever I would visit JG in Edwardsville, the staff always took the time to answer my questions, teach me some new things, and the list goes on. However, the knowledge and patience is missing from this crew. Will continue going to the other one though!

My 2nd time in a dispensary and I was taken care of immediately and all my queen were answered friendly and professionally

Everyone is very knowledgeable and kind. Setup and service is fast! Love this place!

I would visit only if you know exactly what you want. On the plus side the place is clean. What I was told about a product was not true hence how can you trust.

Absolutely wonderful store, Richard & Morgan are simply the best, friendliest and know their stuff! Always can trust their recommendations, never have any problems with this newly opened location. Definitely my #1 go to store now and worth the drive.

Staff was extremely knowledgeable and courteous, especially Nick Giuffrida

Everyone is very knowledgeable and was able to get me exactly what I needed not only for the feels but also to help treat every symptom I have. Was my first time, filling out paperwork and intake with the pharmacist was all super quick as well! Awesome place 👌

So friendly and knowledgeable. They always treat their patients so well! I love coming to justice grown, and I recommend them to everyone I can!

Loved the sellers, great service

Great environment, great people and great music. Sarah helped me and was more than knowledgeable about all of the products they had. I will definitely be back!

Jason and the staff at Justice always assist in finding what works right for me. They’ve given me more information about cannabis than I’ve found online and have helped me along with medicinal cannabis. This crew knows their stuff and never fails to deliver. Thank you Justice Grown!!!!!!!!!

I am a faithful customer of justice grown. I have tried all of the dispensaries, but I always try coming to justice grown. I was on your website last night and thought I found a great deal on a gLeaf cartridge. I ordered it and checked out and when I went to pick it up I was told that it was not sure 20$, but was actually 40$. I am very upset, I assumed the price would still be honored but it was not. After all this, I still made my purchase at your store. I am really disappointed with this, I just had a baby and was thrilled to be finally catching a break, only to find out I was pawned. Seems like I was coned into coming to the store hoping that I would still purchase something, just like I did. I always recommended justice grown to everyone I talked to.. I'm not sure I'll be doing that again. I still have a screenshot of the item posted online at the sale price.

The people working there are fantastic! I can't thank them enough.

I loved the energy in this dispensary. Sarah was awesome! She was friendly and super helpful. They had a good selection and I felt welcomed there the moment I walked through the door. All round good vibes from this place. Totally recommend!