Kaleafa Cannabis Co - Portland

As an out of work veteran without a grower the owner of Kaleafa offered me the “favor” of getting me a grower through one of his suppliers, and asked me to make him my caregiver. After paying my own registration, including the increased fee for a 3rd party grower and making the owner my caregiver, they immediately started a trend of hassling me over my meds. I was supposed to receive my meds at the 1st of every month, instead I would get excuse after excuse as to why my meds were “not in yet” and otherwise unavailable until I would be forced, due to lack of meds, to settle much later in the month for an inferior product, offered by them, in lieu of the actual meds from what was supposed to be my grower. In other words – they stole from a veteran in need by coercing me into taking the low end shwag then they sold my meds off recreational. These people are nothing but thieves, they care NOTHING of patients or customer service or what they put on their shelves, - avoid this dispensary at all cost.

DO NOT USE A CREDIT CARD at this location, I was told I would be charged a $2 fee to use my credit card which was No Problem. When I checked my statement I was charged a $20. cash equivalent fee!!! I brought my receipt & statement in, and kindly explained the issue -- I was rudely told "It's not our fault! .. it's not our, fault we use Bitcoin! it's a cash advance fee." I responded, "You should inform your customers of the fee, I was informed of the $2 fee which is no issue.. but not of a $20 fee." I was told I would have to contact my bank, and quickly dismissed to help another customer. No apology, no effort to keep me as a customer. Completely bitchy. WORST customer service I've ever received.. they should AT LEAST inform their customers of the fee, and BE KIND!

kaleafa has been my go-to location for about a year now. The reasons being: sincere professional service coupled with outstanding quality products. I also would like to compliment their ability to evolve with the constant changes to regulations and massive recreational demands. They get 5 stars in my book and I have no problem traveling across town to keep their business rolling.

They rarely update their menu. Very alienating to connoisseurs looking for specific products.

Very high quality medications, lots of products to select from. The bud tenders are knowledgable, skilled and courteous. Lots of refrigerated edibles to choose from.

some good deals can be had here, great bunch of folks.

super good on wax deals

We stopped by yesterday to check out there shatter and wax. We checked in but the girl at the front door did not sign us in properly and she let everyone in at the same time so there was no room to shop. The placed was packed and no one ever call our name so we got passed by over and over again.The bud tenders were to busy to answer our question so we did not get served. I do not think the owners would be happy to hear they are losing business. We will not return because they need to fix this problem. Service was really bad!

Kaleafa is an amazing experience. First they have many selections And the bud tenders are super knowledgeable. they carry RSO by Genesis Pharms which has been very beneficial for my medical needs. Also they have many other RSO products. I highly recommend this dispensary above most because of the hospitality,knowledge and product. Peace love 💜

I have been to numerous dispensaries in the surrounding area; always looking for the best deal of the day and good quality. Some places have decent flower and a selection of other items but, Kaleafa tops the list! They have a rewards program that accrues automatically for you so you do not have to remind the budtender. They always thank me for my prior military service and treat everyone equally important. The staff is always smiling, knowledgeable, informative and never hurried. This brings me to my last visit to Kaleafa a few days ago. A gentleman by the name of Tyler assisted me. He was by far the most friendly and helpful budtender I have had the opportunity to meet. He obviously knows his product and helped my choose my items with confidence. The products are important! I am very picky about what I spend my money on and being a consumer, I feel that I deserve good customer service as with anyone else. Kaleafa and Tyler both have exceeded my expectations. Up until now, I have always made my journeys to the best deals. I will no longer be looking; I have found my pot o' gold at the end of the rainbow. It is located @ 5232 SE Woodstock. Thank you Kaleafa! You always make my shopping experience a great one!!

price of flowers is crazy high

Kaleafa Portland maintains a vast selection of high quality flower, concentrates and edibles at Super prices! Daniel and Matthew (not to exclude others on this great team) both went the extra mile helping me choose CBD honey sticks for pain relief and sleep! I'm greatful for your quality products and outstanding staff. Thank You

A return trip. Fine bud, great deals, fine staff. Really liked the Lime Warp. I'll return. Recommended--one of the better spots in the city.

Dear Staff. I just got home with my purchase. What you sold me on pre-order pick-up is an embarrassment. You packaged super ground cannabis that should have been packaged for Joints! I ordered flower. 1/4oz...damn I'm am not thrilled!

Looks like a doctors office really nice and clean. Very Nice sticky flower. The guys are very knowledgeable and helpful. Some really nice high CBD stuff with low THC. Its easy to get in and out of just park on the street. Thanks guys for a great local dispensary.

I wanted to let all know my last post has been resolved. I'd like to say a huge shout out to my friend manager/owner Geoff at kaleafa awesome managerial skills and experience spoke with him directly about my last review and what happened to my wife. Totally made everything better. I have so much respect for him and his ability to make everything work out. My advice for any inconvenience u might have is that don't let one person ruin your opinion of the whole. kaleafa is one of the best in customer service, product, and prices in and around Portland, I've been to 50+ and I only go to kaleafa now. Thanks to my pals at kaleafa

SHAZAAAM!!! kill bill? don't try it. really, the kill bill shatter is no good at all... stay away from it (it's mine, all mine)!!! mwuahhahahahahaahaahaaaaaaa!!!!

Was my first time in. Very unorganized and the gentleman that helped me didn't know too much about the products I asked about on medical side. Told me sour diesel was an indica..

Kaleafa is arguably the best dispensary in Portland in terms of quality, quantity, and service. They have bomb bud, oil, edibles, etc. and their bud tenders are crazy polite.

A very friendly and relaxed environment. Great selection of medication! Place is well put together, just a great feel the moment you walk in. I will definitely come back!

HIGH quality bud. Every time. I love the Kaleafa rewards program. It's such a nice surprise when I've earned a few dollars off!

Wonderful place. Extremely clean and organized. Large selection of meds to choose from. Large selection on medibles. Super friendly and informative service. Will most definitely be going back. Thank you Kaleafa for great service and a comfortable experience.

Used to be a great dispensary, used to be, now they just care about how many people they can get in and out. Staff is friendly but admittedly uneducated on concentrates and push their Kaleafa brand shatters that are poor quality. Also keep your receipt, there is a disturbing trend here of listed prices in display cases and online listed prices not matching what you are actually charged. First two times it happened I thought no big deal, the last time it happened was the last time, I was overcharged nearly $15 on a gram of shatter...when I came back with my receipt they acted like it was my fault that I didn't notice the overcharge....they finally returned $10 of the $12.50 I was overcharged, but not the whole amount. Sad to say that they lost a long time customer...but happy ending is that after years of dealing with declining customer service, I've been forced to step outside my comfort zone and have the dispensary I should have been going to all along, and for that I thank you!

STOP PUTTING 25% ON YOUR JAR LABEL WHEN YOURE SENDING PEOPLE HOME WITH SHIT THAT IS ONLY 18%. Has happened multiple times to myself and people I know. I don't appreciate being lied too and can see that it's not just me you're doing it too (see reviews below) Quick way too lose customers. Oh and the chick that likes to send you home with empty containers needs to go. Really liked you guys when I first started coming in back in November, but with my last few visits I can say I won't be back. Hire some people with a brain and stop labeling your shit wrong. ✌🏼️