DISPENSARY
RECREATIONAL
Kaleafa Cannabis Co - Portland
Portland, OR
4.6(565 reviews)
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565 Reviews of Kaleafa Cannabis Co - Portland
4.6(565)
4.6
Quality
4.6
Service
4.5
Atmosphere
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May 27, 2016
As an out of work veteran without a grower the owner of Kaleafa offered me the “favor” of getting me a grower through one of his suppliers, and asked me to make him my caregiver. After paying my own registration, including the increased fee for a 3rd party grower and making the owner my caregiver, they immediately started a trend of hassling me over my meds. I was supposed to receive my meds at the 1st of every month, instead I would get excuse after excuse as to why my meds were “not in yet” and otherwise unavailable until I would be forced, due to lack of meds, to settle much later in the month for an inferior product, offered by them, in lieu of the actual meds from what was supposed to be my grower. In other words – they stole from a veteran in need by coercing me into taking the low end shwag then they sold my meds off recreational.
These people are nothing but thieves, they care NOTHING of patients or customer service or what they put on their shelves, - avoid this dispensary at all cost.
April 29, 2016
DO NOT USE A CREDIT CARD at this location, I was told I would be charged a $2 fee to use my credit card which was No Problem. When I checked my
statement I was charged a $20. cash equivalent fee!!! I brought my receipt & statement in, and kindly explained the issue -- I was rudely told "It's not our fault! .. it's not our, fault we use Bitcoin! it's a cash advance fee." I responded, "You should inform your customers of the fee, I was informed of the $2 fee which is no issue.. but not of a $20 fee." I was told I would have to contact my bank, and quickly dismissed to help another customer. No apology, no effort to keep me as a customer. Completely bitchy. WORST customer service I've ever received.. they should AT LEAST inform their customers of the fee, and BE KIND!
April 3, 2019
price of flowers is crazy high
July 23, 2017
A return trip. Fine bud, great deals, fine staff. Really liked the Lime Warp. I'll return. Recommended--one of the better spots in the city.
September 21, 2017
some good deals can be had here, great bunch of folks.
July 28, 2018
They rarely update their menu. Very alienating to connoisseurs looking for specific products.
October 19, 2015
Kaleafa is an amazing experience. First they have many selections And the bud tenders are super knowledgeable. they carry RSO by Genesis Pharms which has been very beneficial for my medical needs. Also they have many other RSO products. I highly recommend this dispensary above most because of the hospitality,knowledge and product. Peace love
💜
December 6, 2016
I have been to numerous dispensaries in the surrounding area; always looking for the best deal of the day and good quality. Some places have decent flower and a selection of other items but, Kaleafa tops the list!
They have a rewards program that accrues automatically for you so you do not have to remind the budtender. They always thank me for my prior military service and treat everyone equally important. The staff is always smiling, knowledgeable, informative and never hurried.
This brings me to my last visit to Kaleafa a few days ago. A gentleman by the name of Tyler assisted me. He was by far the most friendly and helpful budtender I have had the opportunity to meet. He obviously knows his product and helped my choose my items with confidence.
The products are important! I am very picky about what I spend my money on and being a consumer, I feel that I deserve good customer service as with anyone else. Kaleafa and Tyler both have exceeded my expectations. Up until now, I have always made my journeys to the best deals. I will no longer be looking; I have found my pot o' gold at the end of the rainbow. It is located @ 5232 SE Woodstock.
Thank you Kaleafa! You always make my shopping experience a great one!!
September 23, 2017
super good on wax deals
November 12, 2017
We stopped by yesterday to check out there shatter and wax. We checked in but the girl at the front door did not sign us in properly and she let everyone in at the same time so there was no room to shop. The placed was packed and no one ever call our name so we got passed by over and over again.The bud tenders were to busy to answer our question so we did not get served.
I do not think the owners would be happy to hear they are losing business. We will not return because they need to fix this problem.
Service was really bad!
June 28, 2014
Very high quality medications, lots of products to select from. The bud tenders are knowledgable, skilled and courteous. Lots of refrigerated edibles to choose from.
October 19, 2015
kaleafa has been my go-to location for about a year now. The reasons being: sincere professional service coupled with outstanding quality products. I also would like to compliment their ability to evolve with the constant changes to regulations and massive recreational demands. They get 5 stars in my book and I have no problem traveling across town to keep their business rolling.
September 24, 2017
Kaleafa Portland maintains a vast selection of high quality flower, concentrates and edibles at Super prices!
Daniel and Matthew (not to exclude others on this great team) both went the extra mile helping me choose CBD honey sticks for pain relief and sleep! I'm greatful for your quality products and outstanding staff.
Thank You
Dear Staff. I just got home with my purchase. What you sold me on pre-order pick-up is an embarrassment. You packaged super ground cannabis that should have been packaged for Joints! I ordered flower. 1/4oz...damn
I'm am not thrilled!
February 3, 2016
EPIC! Top shelf bud for well prices, Excellent CS. I was tempted to not share, and keep this one of the best kept secrets for Cannabis in SE PDX. Cause the only negative thing I can say, and this is the fault of other consumer's, is there is often a wait to get in. They always have 4-6 busy budtenders who rock. They use gloves or tongs (no dirty hands that handle cash and bud) and they keep people from getting nose hairs in the jars. Plus they honor Vets w/a discount. As well as all the other promos. The owner runs a top notch shop. I pass several other dispensarys in the area that are closer some claim to have a larger selection, but other shops 'well' bud (cheap buzz bud) is either popcorn or dry and schawg bud. The occasional 'well bud' has always been excellent even at a value price. I've seen similar value bud sold as top shelf bud in other shops. I also love that they offer both outdoor and indoor and at different prices, some shops they just sell the strain and your never sure. So always worth the wait as well as the drive. So pay it forward and tell a friend. Remember that tippin' is not just for Cows. No affiliation with anyone related to Kaleaf, I just have a deep appreciation for excellent deals with service (and will bitchabout bad service).
December 29, 2018
This is by far my favorite dispensary in the SE. Great customer service. Great rewards program. Best part? The extensive flower menu that almost always includes at least one or two 1:1 They also carry a solid number of heavy hitters for those with a high tolerance. Jars are all visible, clearly marked, and easy to read. They do a great job keeping the menu updated online as well. Oh and did I mention they deliver?
January 10, 2019
Woodstock location was my first dispensary trip alone, and the first time I bought weed in 20 odd years. The staff were super friendly, helpful NS patient with my zillion questions. I visited 3-4 times over summer and fall 2018 and was asked how previous purchases worked for both my medical & recreational needs.
Personally I LOVE that they keep track of previous purchases, but not everyone likes that idea.
Clean and orderly, it can get crowded and parking SUCKS (what can you expect in SE?)
March 20, 2018
Bad experience. I drove far to get there and the menu had not been updated, the budtender was rude when I mentioned it as well. It was so crowded I could barely move around and I hear it’s always like that.
February 20, 2019
WHAT A RIDICULOUSLY COOL STORE!! They always have the dank and no matter who helps me i'm always extremely satisfied. Thanks for being a friend Kaleafa.
May 19, 2016
Tonight, I went in about 25 minutes from close, and came in quick as usual. I made my way towards the patient section, a lady saw me walk over and met me at the counter. I started asking questions about products, and when I asked about concentrates they had in stock but had no sample out, if they could open one and was immediately told no. That's okay, but since I myself work in a dispensary, I know that you could open one and leave it out for customers to see. I asked if a supervisor could maybe come over and open one because I intended to purchase several. She was EXTREMELY rude, when telling me she was in fact the supervisor on shift and that it wouldn't happen because she didn't want to open the product. Fairly surprised I dropped it and went on to look at other product. As my transaction went on, she was clearly in a rush, but took her time having a kind conversation with a friend while ignoring me. If you want a good experience, probably don't come here. But because of this visit they have completely lost my business.
April 22, 2016
Had an interesting interaction my first time. Not sure I will be back. Didn't get help for about 15 minutes. The place wasn't very busy until a few minutes after I came in. Others were helped before me. I had questions and wanted to spend more money. Oh well! Plenty of dispensaries around.
January 11, 2018
this place needs to learn how to write their menu. It was clearly expressed that they have $99 ounces for medical but when I went to pick one up they told me that's only on Thursdays. Why would you put it as a regular menu price if it's a special. Wasted my time and gas driving down here. Would not recommend trusting them as they don't know how to manage their own business.
April 25, 2016
I wanted to let all know my last post has been resolved. I'd like to say a huge shout out to my friend manager/owner Geoff at kaleafa awesome managerial skills and experience spoke with him directly about my last review and what happened to my wife. Totally made everything better. I have so much respect for him and his ability to make everything work out. My advice for any inconvenience u might have is that don't let one person ruin your opinion of the whole. kaleafa is one of the best in customer service, product, and prices in and around Portland, I've been to 50+ and I only go to kaleafa now. Thanks to my pals at kaleafa
May 25, 2016
Was my first time in. Very unorganized and the gentleman that helped me didn't know too much about the products I asked about on medical side. Told me sour diesel was an indica..