Kaleafa Cannabis Co - Portland

As an out of work veteran without a grower the owner of Kaleafa offered me the “favor” of getting me a grower through one of his suppliers, and asked me to make him my caregiver. After paying my own registration, including the increased fee for a 3rd party grower and making the owner my caregiver, they immediately started a trend of hassling me over my meds. I was supposed to receive my meds at the 1st of every month, instead I would get excuse after excuse as to why my meds were “not in yet” and otherwise unavailable until I would be forced, due to lack of meds, to settle much later in the month for an inferior product, offered by them, in lieu of the actual meds from what was supposed to be my grower. In other words – they stole from a veteran in need by coercing me into taking the low end shwag then they sold my meds off recreational. These people are nothing but thieves, they care NOTHING of patients or customer service or what they put on their shelves, - avoid this dispensary at all cost.

DO NOT USE A CREDIT CARD at this location, I was told I would be charged a $2 fee to use my credit card which was No Problem. When I checked my statement I was charged a $20. cash equivalent fee!!! I brought my receipt & statement in, and kindly explained the issue -- I was rudely told "It's not our fault! .. it's not our, fault we use Bitcoin! it's a cash advance fee." I responded, "You should inform your customers of the fee, I was informed of the $2 fee which is no issue.. but not of a $20 fee." I was told I would have to contact my bank, and quickly dismissed to help another customer. No apology, no effort to keep me as a customer. Completely bitchy. WORST customer service I've ever received.. they should AT LEAST inform their customers of the fee, and BE KIND!

Kaleafa is an amazing experience. First they have many selections And the bud tenders are super knowledgeable. they carry RSO by Genesis Pharms which has been very beneficial for my medical needs. Also they have many other RSO products. I highly recommend this dispensary above most because of the hospitality,knowledge and product. Peace love 💜

some good deals can be had here, great bunch of folks.

super good on wax deals

We stopped by yesterday to check out there shatter and wax. We checked in but the girl at the front door did not sign us in properly and she let everyone in at the same time so there was no room to shop. The placed was packed and no one ever call our name so we got passed by over and over again.The bud tenders were to busy to answer our question so we did not get served. I do not think the owners would be happy to hear they are losing business. We will not return because they need to fix this problem. Service was really bad!

I have been to numerous dispensaries in the surrounding area; always looking for the best deal of the day and good quality. Some places have decent flower and a selection of other items but, Kaleafa tops the list! They have a rewards program that accrues automatically for you so you do not have to remind the budtender. They always thank me for my prior military service and treat everyone equally important. The staff is always smiling, knowledgeable, informative and never hurried. This brings me to my last visit to Kaleafa a few days ago. A gentleman by the name of Tyler assisted me. He was by far the most friendly and helpful budtender I have had the opportunity to meet. He obviously knows his product and helped my choose my items with confidence. The products are important! I am very picky about what I spend my money on and being a consumer, I feel that I deserve good customer service as with anyone else. Kaleafa and Tyler both have exceeded my expectations. Up until now, I have always made my journeys to the best deals. I will no longer be looking; I have found my pot o' gold at the end of the rainbow. It is located @ 5232 SE Woodstock. Thank you Kaleafa! You always make my shopping experience a great one!!

Very high quality medications, lots of products to select from. The bud tenders are knowledgable, skilled and courteous. Lots of refrigerated edibles to choose from.

kaleafa has been my go-to location for about a year now. The reasons being: sincere professional service coupled with outstanding quality products. I also would like to compliment their ability to evolve with the constant changes to regulations and massive recreational demands. They get 5 stars in my book and I have no problem traveling across town to keep their business rolling.

price of flowers is crazy high

They rarely update their menu. Very alienating to connoisseurs looking for specific products.

A return trip. Fine bud, great deals, fine staff. Really liked the Lime Warp. I'll return. Recommended--one of the better spots in the city.

Kaleafa Portland maintains a vast selection of high quality flower, concentrates and edibles at Super prices! Daniel and Matthew (not to exclude others on this great team) both went the extra mile helping me choose CBD honey sticks for pain relief and sleep! I'm greatful for your quality products and outstanding staff. Thank You

Dear Staff. I just got home with my purchase. What you sold me on pre-order pick-up is an embarrassment. You packaged super ground cannabis that should have been packaged for Joints! I ordered flower. 1/4oz...damn I'm am not thrilled!

Used to be a great dispensary, used to be, now they just care about how many people they can get in and out. Staff is friendly but admittedly uneducated on concentrates and push their Kaleafa brand shatters that are poor quality. Also keep your receipt, there is a disturbing trend here of listed prices in display cases and online listed prices not matching what you are actually charged. First two times it happened I thought no big deal, the last time it happened was the last time, I was overcharged nearly $15 on a gram of shatter...when I came back with my receipt they acted like it was my fault that I didn't notice the overcharge....they finally returned $10 of the $12.50 I was overcharged, but not the whole amount. Sad to say that they lost a long time customer...but happy ending is that after years of dealing with declining customer service, I've been forced to step outside my comfort zone and have the dispensary I should have been going to all along, and for that I thank you!

Tonight, I went in about 25 minutes from close, and came in quick as usual. I made my way towards the patient section, a lady saw me walk over and met me at the counter. I started asking questions about products, and when I asked about concentrates they had in stock but had no sample out, if they could open one and was immediately told no. That's okay, but since I myself work in a dispensary, I know that you could open one and leave it out for customers to see. I asked if a supervisor could maybe come over and open one because I intended to purchase several. She was EXTREMELY rude, when telling me she was in fact the supervisor on shift and that it wouldn't happen because she didn't want to open the product. Fairly surprised I dropped it and went on to look at other product. As my transaction went on, she was clearly in a rush, but took her time having a kind conversation with a friend while ignoring me. If you want a good experience, probably don't come here. But because of this visit they have completely lost my business.

Was my first time in. Very unorganized and the gentleman that helped me didn't know too much about the products I asked about on medical side. Told me sour diesel was an indica..

420 -always the best place to go!!! They have amazing staff and treats...I look forward to this day every year.

HIGH quality bud. Every time. I love the Kaleafa rewards program. It's such a nice surprise when I've earned a few dollars off!

I wanted to let all know my last post has been resolved. I'd like to say a huge shout out to my friend manager/owner Geoff at kaleafa awesome managerial skills and experience spoke with him directly about my last review and what happened to my wife. Totally made everything better. I have so much respect for him and his ability to make everything work out. My advice for any inconvenience u might have is that don't let one person ruin your opinion of the whole. kaleafa is one of the best in customer service, product, and prices in and around Portland, I've been to 50+ and I only go to kaleafa now. Thanks to my pals at kaleafa

STOP PUTTING 25% ON YOUR JAR LABEL WHEN YOURE SENDING PEOPLE HOME WITH SHIT THAT IS ONLY 18%. Has happened multiple times to myself and people I know. I don't appreciate being lied too and can see that it's not just me you're doing it too (see reviews below) Quick way too lose customers. Oh and the chick that likes to send you home with empty containers needs to go. Really liked you guys when I first started coming in back in November, but with my last few visits I can say I won't be back. Hire some people with a brain and stop labeling your shit wrong. ✌🏼️

placed was small and croweded. I thought the person helping me was great and knew what he was talking about which was completely wrong sold me something that legit tastes like plastic for 60. Asking about cartridges and hes talking about batteries he cant sell because theyre locked up? Just not a place i would ever go again- was let down for a first time customer.

kaleafa employees are the greatest! very personable people. down to earth... I always look forward to going to kaleaga! I drive from vernonia Oregon just to get some clementine! its perfect for my ptsd and anxiety. and don't get me started on dolla dolla gram day every Tuesday... I suggest anybody passing to that area go in there and just take a look around enjoy the atmosphere and the air conditioning LOL

Wonderful place. Extremely clean and organized. Large selection of meds to choose from. Large selection on medibles. Super friendly and informative service. Will most definitely be going back. Thank you Kaleafa for great service and a comfortable experience.