DISPENSARY
Keystone Center Of Integrative Wellness
Williamsport, PA
4.5(14 reviews)
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14 Reviews of Keystone Center Of Integrative Wellness
4.5(14)
4.4
Quality
4.6
Service
4.5
Atmosphere
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November 7, 2018
This place is actually going out of its way to make utilizing your medical card impossible. I"m in from out of town and discovered they were up the street. I stopped by today and was shocked to be greeted by a macho security guard with a metal detector! I walk in... and approach the window and hand my card and identification to the women behind the counter. They just stare at me like "who are you and why are you here?"
The SECURITY GUARD... not the clerks tells me that I cannot visit the shop without an appointment. First... why is the guard telling me this? So I ask the clerks if it's true and they say that yes, you can't visit unless you schedule an appointment.
I proceed to tell them that in Pittsburgh this isn't the case and they tell me I need to make an appointment for the next day and that "state law" makes them do this.
Before I can speak up and macho security guard chimes in and tells me that it's actually the owners decision to make appointments mandatory. Again, why is the security guard the face of the business?
After calling out the clerk who seemed to think that it was funny that I couldn't get into their little clubhouse... I gave up and left. At this point the security guard came out and haggled me in the lot telling me that the clerk "would never smirk at a customer" and even though I kept telling him "alright man" he kept repeating it OVER AND OVER. Super strange.
He then told me to reach out to the owner because she would want to hear my opinion on their appointment policy.... so I'm writing it here.
The whole experience was strange. They managed to make you feel like a criminal, to an outsider, to being creeped out in a matter of like 5 minutes!
My advice to the owner? Take a trip to Pittsburgh or Philadelphia and see how a dispensary should be managed because you have it all wrong.
January 2, 2019
I have felt welcome from the first moment I walked through the door. The staff, including the security, all go out of their way to help every patient any way they can. I have been a patient here for 4 months now and have not had ONE bad experience. They all have been positive! Thank you for your professionalism and super friendly staff who show they really care about the well being of all of its patients!
December 12, 2018
They were very friendly and helpful
November 7, 2018
Everyone there from the security guard, pharmacist, and the patient support are friendly. They go out of their way to help you and answer your questions about all the products.
January 3, 2019
Great people and atmosphere. Product is top notch of course. They have even went out on a limb to write me a letter that I needed fora legal matter as well . Like I said great people they treat u like a person:
May 12, 2019
I disagree with the Mandatory appointment with the pharmacist. It’s a total waste of time and I ended up educating him. I’m from Washington state and this visit was a joke. The bud tenders were okay and nice but the over rules which are being quoted as state laws ruin it. Security is nice but very pushy here. They seem to run the store not the employees. Makes me feel like I’m doing something wrong. Probably will go to State College more. They seem to know what a real dispensary should be set up like. Sigh. Small town wanna bees here only.
March 27, 2019
the parking could be a little better but everything else is great
April 8, 2019
The interior design of the space is quite tranquil. On your first visit you must meet with a staff pharmacist. Upon entering the building you will check in at the desk. There is always a guard on duty that helps check in patients and their assistants(if applicable). You can feel safe while you are there. The staff is very nice and very helpful. What is great about a place like this is that it is a judgment free zone, you should not feel any stigma on making the decision to use cannabis as medicine.
April 8, 2019
Everyone is very supportive and friendly. The salesperson takes her time explaining strains or questions you may have. Great experience!
January 30, 2019
So welcoming and compassionate. Patient and throughly explain the different strains. Would recommend highly.
January 25, 2021
For my first time there, it was really nice. Nice staff and really engaging staff in the back. Great service, real helpful.
July 30, 2020
Great products, great people, great prices.
October 9, 2024
this was a fantastic stop, especially for my first time using a medical marijuana dispensary. I am a disabled veteran and they gave me such care even though the system for the state was running slow. I appreciated the pharmacist appointment to help me explore what was readily available and the bud tender knew exactly what he was doing. I would highly suggest. Michael as he knew what he was doing and how to assist you with what it is you needed. prices were extremely fair, especially for someone living on a limited budget. highly recommend coming into Hive
August 3, 2023
loved how small and personal it is and everyone was extremely kind and helpful! prices are awesome! will be returning!