The staff was friendly. However they weren't knowledgeable in the least about what they are selling. I bout an Oilstix Uncut cartridge. Apparently they had been having trouble with this product for quite some time and still sold it to me knowing this. I got it home and it didn't work, so I went and exchanged it and I even bout the battery that Oilstix makes. I get it home and this one doesn't work either. I call to tell them about the problem and the manager tells me that they are out of all of their other prefilled oil products. Therefore, all they can do for me is exchange it for a higher priced oil cartridge that I have to fill and buy a different battery for. They are knowing selling a product that doesn't work. It's unconscionable. I use this for chronic migraines and can't afford to purchase anything else. This is the worst dispensary experience I've ever had.