Lovely Buds - Sprague

I went into the Lower Division store today to get a drink. In the case was 6 bottles of 100mg CBD That was expired and marked 10.00. I asked to purchase it. The bud tenter took it out of the glass case commented on the way to the register what a good deal it was. Then she scanned it and said, “$15 please” I asked, “why $15 it’s marked $10? She said that’s a good question. She then call the manger over and she saw the price marked on the bottle and started taping the keyboard screen and then she answered my question as to why? She said, “It was originally $30 and as per Lovely Buds policy they can only sell it for half price, so now the price is $15” I said, I understand policy is policy. However, it was marked $10, the bud tender said it was $10 and it rang up $15, as the customer, I feel it’s unethical to label/price your product $10, your bud tender quotes $10, and at the register its $15. Manager walked away and the bud tender then asked, “Do you want it or not?” I said, “No, thank you. If you don’t value your customers enough to honor the price that store clearly miss marked, and I can’t trust the price that the product clearly reads will be the same at the register, then I will no longer be a patron at your store.” Good luck Lovely Buds, this shopping experience, in my opinion was wrong, and you should have honored the price you labeled your product.

The employee ignored my pick up order after I placed one online and they were sold out when the website said they were in stock . She then continued to said I can’t place my order on the phone with them.I just placed an order on the phone 2 days ago .. from the same location. It’s COVID and they said come into the store cause they can’t help . Well I called around and 5 other places are more then happy to place an order for me to pick up . I have been coming here since they moved locations and this was the first time I was told I cannot place an order by an employee I didn’t even recognize. Would not recommend and am sharing my experience with many others.

Wonderful atmosphere, excellent customer service. I have been going to lovely buds for a while now. Everytime me and my brother have come in, the attendants behind the counter have always been helpful. Julie was excellent when I went in on May 24th. They are willing to answer any questions you may have. They also will help you find the right strain or type you are looking for...

Only place I go, love the vibe, prices are great! I wish the staff there was a little more knowledgeable about the strains, and wish there was more variety of Sativa, but the atmosphere is awesome, the girls are very friendly and way to patient with the tweaked and drunks! I’ll keep going back!