March and Ash - Vista

If I could give a zero star review I would. I had a horrible experience here today. I went to my regular medical dispensary and they were out of the product my son takes for his profound autism. My regular dispensary did a search online and sent me over to this dispensary because it said they had it. When I arrived they said they hadn't carried Jayden's Juice in quite some time. I asked if there was a comparable product. The young, arrogant and rude lady that was "helping" me said that I could try anything I wanted. I tried to explain to her it wasn't as simple as trying whatever I wanted. I explained that it was for a profoundly autistic 6 year old with massive behaviors. I also explained that he had a state issued medical marijuana card due to his age. I explained that the terpenes in Jayden's Juice Solace were our saving grace. When she offered no guidance, support or advice I wandered around the store and a middle aged woman offered to help. She even looked up the details of Jayden's Juice and walked me over to the concentrates they had. We picked out one that I was going to try. After I finished shopping, I went to check out and the horrible young woman was there to check me out. I informed her that my son had a state issued medical card (which minimizes taxes). I paid her, then looked at my receipt and told her that she chaged me taxes that I shouldn't pay due to having a state issued card. She said I was wrong and that the charge was correct. I told her no it wasn't and I asked to speak with someone else. She went into a back room and came out with another man. He said I was overcharged by $15 and that they couldn't refund me the cash and that he would put store credit on my account. I told him absolutely not, because I would not be returning due to the rude, unprofessional and unknowledgeable staff. I told them that if they couldn't refund the $15 that they could refund the entire $150 purchase. They opted to refund the entire purchase rather than correcting their mistake. I left with no product and a horrible feeling for this dispensary. I would recommend going anywhere other than this place! This place needs to hire better staff that actually care about their customers!

Horrible customer service. Felt like I was bothering the sales person...no purchase

I have been a long time customer of the store, been going there weekly for the past 2 years, even though their product are overpriced compared to other local stores. Today is the last time I go there. I have seen many terrible reviews about them on different platforms from yelp to weedmaps but always supported them. Today was the last straw though, the owner of the store who is more a scumbag drug dealer than a professional business owner, was extremely rude and unwilling to help. His customer service was terrible, you can tell he was not genuinely trying to help with the situation. After I realized it was actually the owner and not an employee who was so disrespectful and unaccommodating, I decided I will never go back and support a person like that. I have never ever written a negative review for anything in my life, but after my experience with the owner I felt so mistreated to the point of writing this. My advice is to not support such a shady owner and take your business to Dr.green thumb, speedy weedy or off the charts, where the service and prices are much better.

Very impressed with the aesthetics. It’s pretty to look at inside. Easily found what I needed & the person that helped us was so helpful. Remember to bring cash.

Every time I’ve visited which is about ten times, the person helping me is extremely knowledgeable. I’ve taken friends, one a newbie, and they spent a long time explaining all the various sections, of which there are many. Great variety!

A beautiful facility but their prices are considerably higher than alternative, nearby locations for the same product. ex. PS 805 28g $160 vs. $140. still love to shop here but buyer beware.

Ease of use. Price. Products offered.

Love this place!!!!

The lady/person at the front with rainbow hair yelled “excuse me I wasn’t finished talking!!!” with the nuttiest look because I started walking as she was saying “there is a 5$ charge with card.” I said thank you and walked in awkwardly, then no one helped and it was extremely disorganized. Also the angry lady/person from the front had informed me specifically not to grab items off the shelf, to ask someone with a badge. Then as I ask someone in there to help me grab something they acted like I could grab it myself and were doing me a favor. I have never complained about any dispensaries before, the prices are amazing but it was a BIZZARE experience!

Great prices Jamie was dope hella helpful

ALL CUSTOMERS: Check your bank accounts! If you use their in-store ATM's (particularly at their Mission Valley location) you might be getting charged extra and without your authorization.

The last two times I’ve been at your store. Your customer service was terrible. I no longer shop there too much competition not have good customer service

It was a nice experience for the first time and I was impressed by the menu and the service.

Great service. Friendly