Meds Cafe - Lowell

Needs more parking, maybe a drive thru....

No system to processing orders. Just go by which car they see in front of them. Was in a hurry and didn’t get my order but watched 3 others pull in after me and get theirs.

My gram was short, the lack of systems for curbside made for a hour wait. The product quality was good.

Not friendly, took over an hour to get product

The physical brick and mortar location is good. I’ve ordered a few times before online and was super easy. This new online ordering is horrendous. At the time of writing this review I’ve waited an hr and 15 mins to hear that my order is ready. Why? Need to fix before I order again.

I have been going here since it’s open. It’s 5 minutes from my house. I used to always place an online order. I would get a text that it was ready and I would still wait an HOUR to receive my product. Why? Because I’m sitting in their parking lot waiting for someone to take care of me. I’ve called and talked to several people about it. I basically get excuses; we had to fire 5 people, we’ve tried to have specific spots for online orders it just doesn’t work and we’re trying the best we can. When the other dispensaries open this one will lose LOTS of business. Service is terrible. I know more about the strains then the bud tenders. Price is ridiculously high. If I’m paying that kind of money I expect quick service and amazing product. Both are lacking here unless you buy edibles that come from Detroit Fudge Company. While it’s great in a pinch (and you have time to wait) it’s not the type of dispensary looking to help and educate others on cannabis. This is the get rich quick weed business. To say I’m disappointed is an understatement. PS. Don’t bother looking at their online menu. Apparently they’re fighting with Leafly and it’s never updated. Really defeats the purpose of online ordering.

Cool dispensary very busy always wait atleast 20-45 min. Also had a issue which resulted in me losing $20 bucks. Gave the budtender money after me and my wife counted it in front of him, later for him to return saying the money was short. Long story short If someone is spending over $300, there should be something in place to were the worker isn't walking around with everyone's money on a clipboard and no real way to know who's money goes to who.

I ordered online and still had to wait TOO LONG even waited after people showed up AFTER ME.

Liked how fast and friendly they are

I like the variety of products offered but it’s quite pricey. Great people and quick service.

Good prices

Preordered. Waited 15 minutes for service then another 15 minutes to get my order. No sense of urgency from the staff accept one gentleman that had a fanny pack. Hopefully this is not an every day.

ok

I was helped today by Audi who gave excellent customer service. They were very helpful with product selection and were kind and considerate as well. I will definitely shop here again.

Dope people and fast service

Very good customer service

They are always so nice and fast and great!!! Love going there because of the great products.

Quick service and good bud !

This place rocks. I order online- 98% of the time it’s ready and everything in stock. If not- they make it right. I heard shitty things about this place but I’ve always had a good experience. Good products too - bud tenders are cool too

Good stuff great staff

easy to decide what you want and staff are always helpful.

They have great service and always walk out with a menu. Very polite and always knowledgeable with all there products.

So far, I love MedsCafe Lowell. Product is satisfactory, and the budtenders are polite and helpful when I'm trying to make a decision. They are also upholding curbside service through this Covid-19 crisis, even though they aren't required to, which speaks heavily to the character of this business and I highly appreciate that.

Budfinders are super nice, quality is not bad. A bit expensive but overall a great experience.