Meds Cafe - Lowell

Cool dispensary very busy always wait atleast 20-45 min. Also had a issue which resulted in me losing $20 bucks. Gave the budtender money after me and my wife counted it in front of him, later for him to return saying the money was short. Long story short If someone is spending over $300, there should be something in place to were the worker isn't walking around with everyone's money on a clipboard and no real way to know who's money goes to who.

Product is fine, but the curbside pickup is SO disorganized and slow.

100% fact the red headed young lady that served me stole $80 from me. I will be visiting this location again to make sure this company knows their employees are stealing. Not from the company from their customers. She took 200 from me on a 185 purchase. Flirting with a couple guys next to me then goes inside with my money and comes back telling me I only gave her 120. I then went and grabbed 60 more to complete my transaction. If I wasn't running late I would have never left. It must be on video. I got my product which I must say is top quality but after that experience I wont spend another penny and while I know I'll never be compensated for my lost $80. I will make sure this doesn't happen to any more customers. She was extremely slick and I have both atm charges and hope they have video and will look into this to back up my claim. I was there at about 230 to 3pm on 8/11/20. Girl had a white top black leggings and red hair in a braid. I'm extremely detail oriented and OCD. I know I didnt lose that money and I blew my mind at first then the more I pieced it together the more I'm 110% of what I gave her and what she stole.

Curbside service is a challenge. First times I was able to order right from their website. This time I had to order from Leafly which created a bit of confusion. Sales tax not added. That being said I was greeted promptly and I have never waited over 5 minutes for my order to be brought out.

Over priced hype .

Great location and speedy service but they have no line system which results in people getting skipped over. I’m sure it will change when the stay at home order is lifted.

I have been going here since it’s open. It’s 5 minutes from my house. I used to always place an online order. I would get a text that it was ready and I would still wait an HOUR to receive my product. Why? Because I’m sitting in their parking lot waiting for someone to take care of me. I’ve called and talked to several people about it. I basically get excuses; we had to fire 5 people, we’ve tried to have specific spots for online orders it just doesn’t work and we’re trying the best we can. When the other dispensaries open this one will lose LOTS of business. Service is terrible. I know more about the strains then the bud tenders. Price is ridiculously high. If I’m paying that kind of money I expect quick service and amazing product. Both are lacking here unless you buy edibles that come from Detroit Fudge Company. While it’s great in a pinch (and you have time to wait) it’s not the type of dispensary looking to help and educate others on cannabis. This is the get rich quick weed business. To say I’m disappointed is an understatement. PS. Don’t bother looking at their online menu. Apparently they’re fighting with Leafly and it’s never updated. Really defeats the purpose of online ordering.

No system to processing orders. Just go by which car they see in front of them. Was in a hurry and didn’t get my order but watched 3 others pull in after me and get theirs.

They are always so nice and fast and great!!! Love going there because of the great products.

So helpful and Friendly

Very good customer service

Great customer service!

easy to decide what you want and staff are always helpful.

Quick service and good bud !

Meds Cafe has wonderful budtenders! They always make sure you get what you need and have some pretty great recommendations. My go-to place for delicious edibles.

So far, I love MedsCafe Lowell. Product is satisfactory, and the budtenders are polite and helpful when I'm trying to make a decision. They are also upholding curbside service through this Covid-19 crisis, even though they aren't required to, which speaks heavily to the character of this business and I highly appreciate that.

Love the customer service and knowledgeable staff. Always willing to go the extra mile to make sure that you know what you are getting

good service

I was helped today by Audi who gave excellent customer service. They were very helpful with product selection and were kind and considerate as well. I will definitely shop here again.

Love meds cafe great staff

Budfinders are super nice, quality is not bad. A bit expensive but overall a great experience.

Excellent product

Always quality!

Easy ordering and quick service