Mr. Nice Guy - State St.

This place is hands down, the best dispensary I have EVER gone too. the place is quaint and homie, the service is excellent, the product is excellent for the best price I've ever seen, and all of the girls there are absolut sweethearts. I've been smoking for 30 years, and this quality at this price is honestly some of the best I've ever had. give him a shot go in and say hey, ask for Kira, she's the coolest! just go see. You'll love it. what you got to lose?

Spectacular staff including the staff PETS are always happy and upbeat!! love that they are so helpful, honest and if they dont know they are willing to help you find the information needed. Prices and Quality are the best in area hand down !!!!

This place is my ALL TIME favorite dispensary. Every single girl (They really should call it ms.nicegirls) here is incredibly knowledgeable and well versed in SO many products. Every time I come here they are cheerful, professional and they're INCREDIBLE people too! No matter what you're looking for these girls got something for it. I won't go anywhere else now. This place is 10/10

man, just went in there and the person who helped did not even know the stains and took a very long time walking around. cheapest oz.is 80.00 she said and had no answers.this happened at 1pm cinco de mayo...unreal confusion and not helpful.

I have met Ashley at this location 3 times and each time she has recommended products that are exactly what I wanted/needed! Not only is she an amazing budtender, but she creates a comfortable atmosphere and a great relationship with her customers!

I never leave bad reviews. Two decades employed in variations of customer service/retail have given way to tons of grace for my fellow behind the counter types. Everyone has a bad day now & then. Some folks are new to the job. Shit happens. But tonight. This was without a doubt the worst customer service experience I’ve ever had anywhere. And I’m appalled just enough to say it out loud: I will never return to this place again. And sure. I’m just one customer. And while I’ve probably only spent $200-300 there since I moved to Salem a month & a half ago, I’m bummed because I thought I’d found my weed store. And most of my experiences before tonight were excellent. I’ve actually never really had a bad experience at any dispensary before tonight. I think that’s partly why I find the whole thing so unconscionable Budtenders are usually awesome. It’s a f’ing betrayal of the trade. Long story short: my cartridge that I bought two days ago leaked. I did all I could to revive it. It’s been a frustrating mess throughout my day. But it was half empty and I hate returning shit. Finally tonight, I couldn’t even get air through the f’ing thing. It ruined one of my pens because I leaked through the bottom (I’d never seen one do that before) and all I wanted was to exchange my useless half full cartridge for a working half gram cartridge and instead I was treated like a criminal. Seriously. At first, my dog & I walked in & I realized I didn’t have my ID. The gal’s eyes widened, her manager came out of the back room (now, just to be clear, I’m a small woman. And I fully understand the world is different for women and sometimes we feel unsafe and the cause needs no debate. That said, I’m 5’2” so not exactly an intimidating presence) I was told to leave immediately because I couldn’t be there without an ID. I asked how long they were open as I was leaving and they couldn’t even answer that question. I had to leave. And I get. It’s the law. I obey the law. Hell. I didn’t even start using weed until it became legal! All I wanted to know was if I would have time to walk all the way home and back with my ID. But that was too much for them to answer. All they could say was that I had to leave immediately. So I walked home. Got my ID & walked back. I decided I would forget about their gross overreaction before and start fresh. Present my ID and calmly explain my situation. I fully acknowledged that the cartridge was only half full. I wasn’t asking for a refund or a brand new full cartridge. I totally admitted that more of it was vaped by me than had leaked out. Although a good deal had indeed leaked. But I anticipated and acquiesced, yes, it’s only half full. And it’s also unusable. As it has been all day. The bit that had been used by me required such force of suction there was very little enjoyment in it. It was only after hours of frustration that I finally gave up and assumed they’d trade the useless half gram of live resin cartridge they had sold me for another half gram cartridge that is workable. It’s handy that those things come in half grams too. It made sense to me. Frequent customer comes in. Makes the reasonable request that they actually honor the guarantee they make sure to exclaim at time of purchase. I honestly assumed they’d be reasonable. And good lord. I was wrong. They’d made up their mind before I even returned with my ID that they didn’t want to help me. And the inept manager whined her canned response at me, having no fucks to give for me and my live resin. It blew me away. These two vapid stepford budtenders showing zero concern even though I was the only person in the place. The two of them couldn’t figure out a way to do right by their customer. And I know customers can be assholes. And by the end of this interaction I was definitely one myself. I also know from having been a person on the other side of other counters that swapping one half gram cartridge wouldn’t have lost anyone any money. And it would have insured my return very soon. In fact, I’m losing money. My money (and I’m sure that store has more money than I have right now) is wasted on unreachable resin in its cartridge prison. But who cares about the customer. Not those gals. In fact, when another customer entered, they asked me to leave. As I was trying to leave my number for their managers to call me so I could complain, they accused me of becoming threatening or something and in their shrill unison repeated that I had to leave. I was treated like a fucking criminal. I mean. It’s crazy to try to describe it. The guy behind me must have thought I was crazy. But it made no sense that they could do nothing for me except make me feel like a pariah. And I know I was angry. And I’m sure I was assertive in my expectation that they’d do the right thing. They failed. It wasn’t just that they didn’t honor their guarantee. It’s how they behaved. I know I don’t look my best right now. But no customer deserved the treatment I received tonight. Again. I never leave negative reviews. I hate writing this one. I also just can’t let this go unspoken. I’m stunned. Disappointed. Angry. Embarrassed. And humiliated. And on top of all that, I still can’t get anything out of this goddamn cartridge. Overall, this experienced sucked. And no I will never recommend you to a friend.

I go here once a week or so. The folks who work here are very knowledgeable and super accessible. I feel comfortable asking questions and getting honest, thoughtful answers. I've also received excellent advice and guidance from these people. Everyone also does their best to use my pronouns. 10/10 my main store.

I used to love this place but their prices jumped to an outrageous amount. Their top shelf is now 400 an oz I never paid prices that high back in black market days and the flower is definitely not worth 400. They also used to have a special on Thursdays for their high priced flower so you could get a little discount and they also took that away. I will definitely be shopping somewhere else which is unfortunate because I used to LOVE their flower and prices but it’s 2019 and we’ve been legal for years and asking 400 for an oz of stem filled mids at best is a joke.

i love mr nice guy.im new to this establishment its not far from my apartment.im glad i discovered these guys.the staff is very friendly tue flower is top notch.there very budget friendly and have good flower on there 5 dollar rack.this place stole me away from OG they have superior flower.got a great deal here for 4/20 to.melony and caleb are best budtenders

Great buds, prices and friendly budtenders , 5 star customer service and understands the culture.

Always hooking it up fat and fire 🔥 much love ♥️ Super quick visit and good customer service.

Their budtenders are knowledgable and patient with newbies. Every time I go in, everyone is happy. There is never a frown, and if they dont have what im looking for then they always have something just as good.

Amazing service every time I order here, great prices great weed

I have been here at least 5 times now and I have to say that they always get it right. The entire staff is friendly , not pushy and take their time to explain everything

Every time I come here it gets better. I pass about 10 dispensaries to get it here and it's well worth it. Top notch all the way around

The flower is fresh and frosty, great place love the staff flower is 🔥 The store was clean & the staff was friendly. Cool staff great bud quality chill atmosphere and good accessibility. Always friendly staff willing to help you get the right flower.

Very professional service the best products , I have no complaints the selection is awesome

The staff was so friendly and so knowledgeable and took the time to show me through every product they thought would help. Came here and customer service is great and fast.

They be having some gas here definitely a good spot to check out It’s one of the top buds I’ve ever got! The customer service is good too. Keep up the good work and hospitality, the store is so great and the staff really know what they are talking about.

They always suggest different stuff and get me in and out real fast. I have been to several but this place is the best. Seriously amazing and the prices affordable. Been coming here for as long as they were open and best place ive been to.

These guys made sure to make me feel comfortable and answered all my questions. I been coming to this place since they open. I’m elderly, but live a bit far so it’s hard to get around but I try to make it here often. The bud tender was very charismatic and friendly

I like the selection of the flower then I saw it was good value and that is what hooked me on this spot! Love the area! Beautiful bud roses! Nice and informative budtenders , great people and dank weed!

Love this dispensary. I have had a great experience with the staff and products!!!

Customer service here is amazing. This weed really makes me so high I forget to do stuff, quick and easy. Nice flower respect bless this spot, dope place 10/10 would recommend. The flower is what i expect. They make sure we get the best deals and are actually really cool people to talk to.