DISPENSARY
MEDICAL
MÜV - Lutz
Lutz, FL
4.5(9 reviews)
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9 Reviews of MÜV - Lutz
4.5(9)
4.8
Quality
4.2
Service
4.4
Atmosphere
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February 4, 2020
Grand Opening: With the amount of people, it only took less than hour to go thru the whole process. There is not enough parking for the crowd but that is usually the case with all the dispensaries in the area. I am usually personally happy with their products so I am happy to no have to make as much of drive.
December 3, 2021
First visit to MUV. Before today I had only went to Curaleaf, Trulieve and FLUENT. My experience and understanding was minimal even with other dispensary visits. TRENT, at the Lutz location explained everything in great detail. If you are new to Medical MJ or have never been explained in detail, this is your location to go. I was amazed at his knowledge. It may be hard to get in and out of their location but definitely worth the trip.
January 24, 2020
Was at the Grand Opening today and this place is a cut above. Never been to a grand opening before so didn't know what to expect but I pulled in their parking lot and jam packed not only that but one tight squeeze entrance/exit so as I was going in two cars were leaving luckily a godsend who works there named Skip directed me to a space right in front of the door!! Once I got in everything and everybody is friendly and immaculate. Staff took the time to answer any question I had and I didn't feel rushed although I pretty much knew what I wanted. Left with a free swag bag and 25% off all my flower!! So in my Arnold voice, "I'll be back."
Oh yeah everything was running very efficiently and smoothly given the amount of people there. Took an hour and a half to get my flower (they were passing out water bottles) and it was soo worth it!.
July 24, 2020
Felt very futuristic walking in my first time. Everyone was very welcoming and easily answered all of my questions. Made an online pick up order and everything went smoothly, checking all of the items were correct before completing the order.
December 28, 2020
The staff is great. Good variety and reasonable prices. I recommend HIGHly!
January 9, 2022
Well, this is my second time having muv Lutz deliver. I wasn't going to complain about the first delivery not calling and the price quoted was over $20 more. I didnt complain because I received my order and I was going to give them a tip anyway. But now we have our second delivery which I called and checked on at 12:00. Couldn't give me a delivery time but assured me it would be delivered today. Well, I waited and waited again no call again, and so I called and I'm told it wasnt on the schedule for today. Never called me I called 3 times however. Stated it would be tomorrow Would have just picked it up. In fact that is what I should probably do. No communication, no call back no eta now it's going to be tomorrow. Debating on just cancelling the order as the muv team doesn't seem to care anyway.
September 24, 2022
Love MUV. Fair prices, great service, and the absolute best products (& strain variety) out there. I'm actually really surprised they aren't more popular. Never a bad experience.
April 5, 2021
The customer service is amazing, I spoke to Jennifer who was such an angel. Went beyond for customer care, I'll definitely being going again.
February 2, 2020
Overall Müv is amazing , as far as staff jason robson 👎🏼 ... wasnt helpful