NETA - Brookline (Boston) - Rec

I have been going to NETA since it first opened and was my favorite dispensaries over the past few months I noticed the customer service has been awful. I tried to contact them numerous of times and know ever gets back to me and when I call they are extremely dismissive. Ever since Adult use in Northampton opened there has been so much less edibles I haven not been able to get CBD Gems for over a month which helps with my medical issues. I thought patients would always come first. I’m very disappointed NETA

If there was a dispensary in hell it would be something like this

They consistently have weak options, rarely carrying strains with more than 20% THC. You have to wait a while for higher % THC strains to be available.

Great Dispensary!!! Had issues with availability of an item and the manager expedited the availability!! I’ve never had a problem at NETA ! They care about the medical patients !!!

I'd like to revise my previous review about the extra strength wishing well tincture. I did experience effects from the tincture but they were quite delayed, about 6 hours. I've never waited more than about 2 but I guess everybody is different. The staff and variety of product are amazing at the Brookline location. Also, a response to my previous negative review was posted promptly and neta gave options to address the issue, something I did not expect and greatly appreciate. Thank You for the excellent customer service!

they are garbage with their costumer service. don't pick up their phones, their bud is over priced.

This place is terrible, the only thing worse than there bud is the service. Won’t come here ever again. Long lines , and terrible meds .

First time going there, what amazing service, the staff was awesome from beginning to the end. prices were what I expected for Ma. can't wait to return...

Best prices on bud anywhere, esp., when you factor in the discounts and specials. Good quality, well manicured buds. I can't believe someone complained they waived the smell of the herb to you? Thats awesome in my book and I like how you see the bud they are weighing up. Need to offer hash though. Some exotics such as moon rocks and such would be nice as well.

not bad, a little pricey and parking is a hassle but they have good strain selection

Parking no bueno

NETA Brookline is fantastic: - Quality is quite good. - Prices are eh. Not listed on the menu, but there is also a QP discount you can ask about. (Menu only shows price breaks up to an ounce.) - Has its own parking lot with a cop there. So no worries about safety if you are carrying a lot of cash to buy with, or coming out with a lot of weed. - I have gone 3 times now. The first time I didn't know about the parking lot and parked a block and a half away at a meter. 2nd time I went on a weekday in the early afternoon and the parking lot was pretty empty. 3rd time the place was PACKED (I think it was a holiday), but I still found a spot (the last one). - When the lot is full they close it off. I would just circle a time or 2. - If they aren't busy, the normal line is probably 15 minutes. Even if there is no wait it takes a bit cause they have to package and label everything for you. - When busy I've waited 45 minutes in line, then 15 at the counter (got a buncha stuff though, so it took a while to package).

best prices and selection in mass hands down.

This dispensary seemed very professional, everyone who worked there was nice. I got a good deal because some of the discounts they had. Great flower, very fresh, some of the prerolls were a little too tight but not a huge deal.

While the location and staff are good, the lack of product availability, especially rempen cartridges, prerolls and flower varieties can make for a disappointing visit. Wish there was a way to phone in and check the inventory and reserve items for later pickup. Hopefully these are growing pains.

I have been going to this place for several months until I went to commcan in millis. This place is my most local recreational shop. I hate the fact there is no parking. There is often long lines. And the environment is not that great but they did choose a beautiful building though. The flower here is good quality not dry. But the biggest problem I have with the flower is that it is not potent enough and that the selection is not the greatest. Maybe I'll come back only if they have a strain I like or they change there menu and add more flower options and up the buying limit. I hate I'm only allowed to buy a eigth.

great medicine, great location, awful efficiency. when they're busy the bud tenders have absolutely no idea how to efficiently move a line, there have been times I have wasted 2 hours+ in line while the bud tenders just continue to chat about nonsense with the customers. I get being friendly and open but there is a limit!!

clean, knowledgeable staff. Does NETA offer disability discounts? With the proper documentation of course. The CDC and FDA are making it impossible to be treated for pain via the medical industry and are prescribing MMJ, but it is 100 times more expensive a month for me to have my meds!

This place is fantastic. Product is amazing and the employees are very helpful and knowledgeable. One recommendation I would have would be tiered pricing on flower. Just doesn't make sense to me to have to pay the same price for flower with 30% thc as another strain with 15%thc. Granted they are all grown with the same care and quality but maybe it would alleviate the issue of the highest thc content flower being the first to disappear if maybe there was tiered pricing.

Extremely knowledgable and helpful staff. You can tell from the moment you walk in the door that this dispensary is professional and well run. The selection is vast and the quality is top notch. I felt like I could trust the product I was buying.

I love this place, since their GRAND OPENING I've been coming to NETa, every time I come in for a consultation I feel more and more welcomed. ALL the staff know who I am, with is great. The staff is amazing. I seem to always have questions on my returning visits and they Always have an answer. I have been traveling to other dispensaries in MA and none of them can compare in Product Quality, Service, and amazing Atmosphere... BY FAR THE BEST ONE YET MA!

This is a high end place. The bud is always good, potent, and well trimmed. Only complaint, the buds are wicked small! Are you guys growing hydroponically? Could you get some organically grown dirt crop? Im not a fan of the chemical concoctions the industry calls nute's in my lungs. I don't really care how naturally organic a bottle of something that smells like a.... purports to be. To end; seriously I would really appreciate some dirt, at some point you'll lose me as a regular....

I love this location. First, its an old bank...which is both ironic and convenient. This place, due in some part to trial & error, figured it out. Just being there is uplifting and feels like its own social event. Staff is friendly, happy to work there and helpful. The experience is tremendous, including a thorough and super helpful menu of products. Great selection, especially flowers. One of the best I have been too and I expect it to get even better!

Great place! S/O to the Cool Club!!!