144 Reviews of Nova Farms
4.7(144)
4.7
Quality
4.7
Service
4.7
Atmosphere
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May 27, 2020
**NOT A MEDICAL LOCATION!**
Very friendly staff, quality products with attached lab test info, and the organized flow of curbside pickup traffic kept things smooth and efficient.
The only downside for me was that I personally filter dispensaries by medical because.. after how much I paid for my card, I prefer the benefits of using it. This store comes up under that “filter,” HOWEVER they are only recreational as of right now.
This could just be a simple oversight by management, but this oversight cost me $20 in taxes.. Will not be returning, unfortunately.
May 29, 2020
My experience was fabulous. Everything was so well organized and every employee was very friendly and helpful. I definitely will be back. The only thing I would change is these hardworking men and women deserve tip jars. They work very hard in the hot sun and keep a smile on their face the whole time. I will definitely be back!
September 16, 2020
I started going here when they first opened up during MID covid/state quarantine. I was stoked they are so close and convenient to me! I have tried many other state dispensaries but this ones vibe & customer service keeps me coming back... At the beginning no one could go inside and you had to do pre order online. I thought Nova's procedure were safe and smooth.... Then customers were finally able to go inside with pre order placed.. The place is dope inside and super clean. They absolutely follow the social distancing rules and a mask is required. They even allow one person at a time per order. Menu and pre orders shut down at 7:30 so I would plan ahead most of the time. IF they didn't do this people would never stop coming and the employees would get out so late So I get it! Be patient people. I've been here about a dozen times now and not one complaint. Everyone is so nice and helpful. The employees at cash out are informative and if they don't know then they find out.
ALSO- I notice people talking about the fee and prices being high. They are following the rules and regulations by Charging that fee so it looks like atm withdrawal. Your bank can also charge you a fee. If it's problem then pay with cash :) IT WOULD SUCK for them to get in trouble and shut down. Nova's prices are in the ball park and dispensary's legally have to follow certain things with prices or could risk being shut down and we all don't want that :) In my opinion it's worth the extra $. At least you know your getting good quality rather than taking a risk getting it on street.
I'm excited to watch this business grow! I also love the fact it's women and veteran owned! Stay safe all and hope this review helped someone Peace and love
April 22, 2022
I’ve been coming here for a couple of years. There are some staff who are so friendly, but then there’s a few girls in there who are just awful. Everyone is happy and shopping; you’re excited. Then, you get some sour cashier with zero customer service skills to kill your vibe. It’s happened a few times, and it makes me not want to return. There are many popping up in the area. Work on general selection of product, and work on customer service. It’s a pot shop.
August 13, 2020
For my very first visit to a cannabis place, it was not intimidating and the folks were nice. I will be purchasing more from Nova Farms.
September 15, 2020
I write this feedback on behalf of myself and fellow family member, as both of us are of the same mind when concerning these opinions..
QUALITY:
This word is synonymous with Nova Farms.
Combined with the sheer volume of choices one has, I'm often resolved to scratching my head and thanking God the situation is such that it is. Also, each brand (Rev, Heirloom, Siri, etc.) carries exceptional examples. One cannot go wrong here. It's almost unreal.
Choosing from between well over a dozen top-end cultivars and phenotypes is an extraordinary experience! On this score, Nova wins over all, hands down.
I've been a(n on-again-off-again) smoker for several decades, and have always enjoyed quality growth -- even done a fine share of it on my own. However, Nova consistently offers an extensive selection of flowers, which typically range within the very high to the ultra-high quality levels.
When it comes to the flowers they carry, I'm routinely astounded by their maturation, their wholesomeness, their lack of chemical residues, their features and characterstics, and the freshness factors as always offered.
Not only this, but there are industry standards in place and adhered to, as well as further disclosures as to certain cannabinoid contents, packaging and dating -- all listed there upon the labeling.
Well done, and I'd give a 6th star for quality if I could only do so -- These flowers are not only extremely well cured, they're also cut and manicured to perfection!
Those who have been born into this now wondrous age, please, DO NOT take such things for granted. You don't even want to know what it was like to get a bag of weed, let alone good quality stuff, throughout the 70's, 80's and early 90's. You don't know how good you have it, as these products are the stuff of legends, formerly hitherto unknown among the mere common folk and reserved only for the marijuana elite, like the publishers of High Times magazine.
On a similar note, I'd also suggest, please be respectful and decent when you arrive and shop, wherever you may purchase from. People have fought, struggled, legislated and ruled so as to arrive at the current state of affairs; to advance the cause, and to finally make a needed situation happen. Therefore, please, let's all act with care and respect to the entire enterprise and to those who worked so hard at such great achievements.
SERVICE and ATMOSPHERE:
I agree with some previous commentary that the demeanor of some workers here has been a touch severe. I would say the occasional militant dispositions I've experienced on behalf of some of the work force (e.g., the big kid with the young face sitting in the booth and who presents with the robotically aloof demeanor) is a bit much to take. However, I have actually tried to be friendlier towards him and he does warm up with a little positivity and conversation, so maybe it was just me those first half-dozen times.
On the flip side, I am also glad to see a tightly run ship, even at the cost of what may be a slight dip in customer service. That said, the public needs to know the stakes are high, and there's no need, nor tolerance, for any nonsense at Nova, nor at any other shop/dispensary. It's vital to set that tone, and I also believe the public needs to appreciate that balance, as well as the complexity of pulling off politeness with seriousness.
Inside, especially during peak hours, there is the repetitive corralling on behalf of those employees seeing to it that you are ever standing/moving where deemed appropriate. This is a bit tedious but still fine, and one of the workers even joked she didn't mean to be rude, but was merely trying to justify her existence there at work, which was both humble and endearing, adding to her professionalism in an odd way.
The music is subjective, as I've heard stuff I could dig, as well as some other stuff I might not chose to play or hear. I did once complain the music was far too loud, which it typically is, but another employee, observing the repeated struggle to convey statements back and forth between myself and the sales clerk, actually agreed with my concern and subsequently had the volume adjusted. He was a younger, slightly darker skinned gent with upper management written all over him ;) and I thanked his discretion in the matter.
Presently, with the face mask thing, and the plastic partitions, communicating here sucks when the music is loud. Please Nova, keep it down and keep it mellow.
Also, I sometimes feel too rushed to shop around any further. Once, while looking at the glass display case along the entry/exit wall, I felt rushed to leave by the security mistress at the point of egress. Too bad, as I saw a bowl which caught my eye and may have sprung for it had I been given more of a chance to peruse the wares. However, she made some comment and gestured in a fashion that compelled me to want to move on.
Still, all-in-all, very good in terms of service and atmosphere.
One other minor annoyance, for example, comes when I chose to purchase a product from Rev Clinics. Accordingly, I anticipate getting one of their better quality containers. Not the circular one with the Nova Farms labels upon them. Rather, I expect to get the squared off tubes familiar to me from previous purchases of the Rev Clinic brand. Also, Rev Clinics typically included terpene shields within their canisters. Lately, Nova has been selling Rev Clinic brand flowers, but within their own (Nova) containers and w/o the shields.
When asked why, I was told Nova had recently bought in bulk and was using their own containers. However, the clerk didn't even know what a terpene shield was.
Hmm...
I guess I understand this, but an unfortunate situation, leading to some degree of customer displeasure. I buy terpene shields elsewhere, but feel, at the premium cost, and while dealign in premium product, the shields should be automatically included.
Finally, I don't buy prerolled, and can therefore only speak for my experiences with flowers, concentrates and edibles (all exceptional, bar none!)
I tend to roll my own (perhaps a dying art), but primarily smoke from clean glass, preferring to use only a very small amount at once, albeit at multiple intervals.
So enjoyable is it to have access to world class flowers and, hence, concentrates, that my usual methodology is to smoke say 2 or 3 hits worth, clear my bowl, contemplate the tastes and aromas, and also the fantastic highs, then rinse and repeat at some indeterminate point, later in time....
In this regard, one is encouraged to savor the terpenes and overall flavor profiles of these fine, fine flowers, and I would strongly recommend this approach to anyone from time to time. I would also humbly submit, I'm not sure as to why some would incorporate such stupendous herb within a blunt, as that pseudo cardboard wrapper does nothing but kill the natural essence of such exquisite flower, at least to my opinion, but to each their own.
Finally, Leafly, and sites like theirs, can be a tremendous resource. One must make it a point to look up some of these strains and then learn, compare and contrast their inherent characteristics. Simply fantastic!
Hopefully, some of the nomenclature used on these plants will become a little less foolish sounding, I mean, I won't get too into it, but there are varieties that I could not possible bring myself to purchase, based simply off the names alone (Cheesy D--k, anyone?)
Even still, despite my petty complaints here, I would just like to express my gratitude
towards Nova Farms. They've done a fantastic job overall.
And very lastly, I've never had any problem with weights being accurate. As soon as I return home, I break out my digital scale. So far, at every turn, and have been satisfied by the consistently accurate weights, time and time again.
Bravo, Nova Farms!
Bravo!
December 4, 2020
Love the product diversity, hate the line. The online ordering is a must before you get in line, I get social distancing but the line is crazy and not so social distant, I would like to see curb side pick up this winter, tired of freezing.
August 28, 2021
Fantastic service.
December 29, 2020
Super friendly staff and the line moves right along...I'll be back again
August 10, 2020
I absolutely love Nova Farms. Best bud, great staff, good prices. In and out, but not rushed. ALL the thumbs up!
July 10, 2020
One of the weeds I buy... taint tickling terrific! Natural mood sex enhancer. Wonderful.
May 28, 2020
They got Fire bud.
July 14, 2020
This place is absolutely AMAZING and the staff is super friendly and knowledgeable. Definitely my new go to place!
You know, when I put an order in,what I dont want is to show up and be told someone else also put a similar order in and they got it because they showed up 5mins earlier. Then given some scripted response and recommended something EVEN MORE EXPENSIVE.
If you are LITERALLY already there, its ok to order. If not, dont bother because you will come up empty handed or paying more out of pocket.
F*** this place.
August 28, 2020
Very friendly staff, great atmosphere 👍
May 28, 2020
SOOO easy and the staff was so cool! First time going to this dispensary was so easy it’s literally a weed drive thru. Process was quick and simple! The staff are happy to help!
July 27, 2021
Used to love this place. However quality has gone way down lately. Flower selection seems nice but don't get excited. Lot of the growers are trash. Looking at you massgrow and a few others. Not worth the time to pick those up. Heirloom Collective and The Botanist are the growers you want to stick with there. The southie adams rosin is meh at best. Def not worth the price. Only if you enjoy no terps or flavor with you "live hash rosin". People there are great and location is nice. Looking forward to Commcan coming to Rehoboth to knock them out. And they will.
November 16, 2022
Max was wonderful. Everyone was very polite but the atmosphere was overwhelming, especially the volume of the bud tenders and the music playing. This is also the first dispensary that I've been to that smelled like weed smoke. Had a club feel aimed toward the younger crowd. If I was here to learn about your products or was picking up to address anxiety, I would not have been able to stay in that chaos long enough to make a purchase.
May 24, 2021
Not being a Native New Englander- I walked into this place with an open mind. Being a Cali native who spent the last several years in Hawaii- I’ve been into more dispensaries in the last 15 years than most.
Been a regular at Nova exclusively since my first visit back in January.
The security is ON POINT! First of all, Cheryl is amazing- I jokingly call her my first friend in town because I tell you, her energy is contagious!
I plan small daily trips to Nova just to interact with their staff. Everyone is awesome from lot security, door security, inside- all of the staff is awesome. I probably take up too much of my bud tenders times talking story- but any questions I have when trying new products, strands... they do not rush me and make me feel very confident in my selections after a little education.
That is what keeps me coming back. As a heavy user with high tolerance it can be hard to find the perfect combo of cannabis based on your current needs. Our cannabis needs change just as our health in areas changes. I think the average smoker forgets this and gets upset is the product didn’t meet their “expectations”.
I personally love the Nova Farms brand itself. Blue Dream is my go to vape cart- and I’ve been on the hunt the last 10 years to find a comparable cart to my favorite CA manufacturer. So when I saw 1G of those hit the menu, it was AMAZING! I’m patiently waiting for the restock of those! That is such a good strain for the busy body who just needs a little help to focus and tap into their creative side!
I’m eager to see what other products the Nova line comes out enthused. I used to favor the RevClinics- but now I’m trying more of the Nova brand and haven’t been disappointed.
I think out of all the carts I’ve gotten- I had one I personally didn’t like- it was also lower THC than I’m used to- so that’s my own fault right there. But I’m a “try-anything”, I’ll try any buds once.
The new resin disposables are a good bang for your buck and I’ve been having fun with those. I hope Nova comes out with their brand of those- a blue dream resin disposable.... fire!!!
Overall- I love this place and place my orders more frequent so I can go stop by and vibe with my tribe for a few minutes and BS.
Keep up the great work friends! The aloha is strong in Nova!
July 23, 2020
Friendly staff, quick service and always maintain a variety of different items and have new items popping up on the menu throughout the week. I've visited about 7 or 8 of the new dispensaries in Mass. and this is by far my favorite!
September 18, 2022
Cheryl always has a smile on her face and makes me feel like this is a safe, welcoming space. Inventory is always diverse and service is polite and efficient. Lots of dispensaries opening up but I’m sticking with nova!
February 23, 2024
This is the second time, the weight is wrong 3.2 when I paid for 3.5 😩😤
September 27, 2022
My first time at Nova and Taylor M. was super helpful and so friendly! She made some great recommendations, and they also have some pretty good deals. Love the pineapple dream Zonked gummies, thanks again Taylor! :)
January 3, 2021
This was my second time here and I came to buy the London pound cake 4 pack, as I did my first visit. This time, when I opened the box, two of the prerolls were about an inch empty and the flower was loose inside the box itself. My first visit was fantastic and that's what brought me back. Unfortunately, this visit I felt cheated.