OG Collective - Hawthorne Customer Reviews from Leafly

Tried two days now to place pickup order both days never gets filled even ordered twice one day and reply to the text asking what was taking so long and it would be done today after waiting from 11 to close. Thought maybe it was just an app malfunction but I ordered from a different dispensary and then went to fine

December 24, 2016

t........h

One of my favorite dispensaries in Salem! If you're looking for quantity and quality OG Collective is the place to go. Great deals and prices on the entire menu and service is good!

March 28, 2023

b........x

false advertising, and perhaps a little bait & switch, price online lower than quoted price. they said because the lower price is for medical even though the strain I was looking at was clearly marked recreational. they were not exactly friendly and refused to give me contact information.

January 27, 2021

R........b

I bought a ten pack of joints.got home and found them lacking. Suppose to be .5g per instead I received these sad joints. One lf them literally was less than an inch long! Quality control issued or what? I buy alot of joints but im not taking s chance again w further until it is fixed!

February 4, 2021

c........e

Verified Shopper

I won't be ordering from them again. I put in an order on their website and instead of actually calling or texting me to let me know they were out of that strain, they waited for me to show up so I could drive across town for no reason. This is not the first time they have failed to update their menu on leafly. They blame leafly for the errors, but it's their responsibility to make sure their menu is up to date. I'm so angry. Not every strain works for every person. And I am sick and tired of dispenseries deciding they will do online ordering but not uphold their end of the bargain. IF YOU ARE OUT OF A PRODUCT, YOU DON'T GET THE ORDER AND THEN LET IT SIT THERE FOR 3 HOURS UNABLE TO FILL IT HOPING THEY WILL BUY SOMETHING ELSE BECAUSE YOU FORCED THEM TO COME TO YOUR STORE FOR NO REASON. If I could use stronger language, I would. But this is irresponsible and typical of this chain. I thought I'd try another time but clearly they have no intention of actually serving leafly users.

January 9, 2022

k........7

I love visiting this location in person. However, every time I try to order something for pickup, I get there & they never have what I wanted. Maybe try keeping available product more up to date on this app.