Cannabist - Lowell (Adult-Use)

in and out...great service. been here many times since opening.

Awesome

Awesome place to shop, everyone is very friendly.

Good. I like the smell of the store but I felt like I was being treated like a criminal with ID checks and security at the doors and thick glass partitions... chill out a little bit. :^) Otherwise all good. :^)

In these Covid 19 times I just had an amazing experience. Placed my order online at Leafly. Drove up and was instructed to go to bay 4. Came to my car validated name and order, paid by debit. In and out in 5 mins. This should definitely be the go forward model for this location. The lines outside here can be very bad in regular business.

Staff were polite, knowledgeable and efficient.

Everyone is always polite, professional, and knowledgeable!

excellent service good selection

Great staff and best flowers

Well organized great staff

Excellent customer service.

This place has the worst general manager I have ever seen no wonder why all the bad reviews the leader is where it all starts smh what a shame could be the best dispensary in Massachusetts if run properly

Smooth transaction!

Friendly staff, no lines

This place is great. The employees are friendly and knowledgeable on the products. I never feel rushed and I appreciate the curbside pick up.

Pleasantly surprised today as they dropped there prices from $10 off on a eighth or more. Thanks so much

Wonderful service and product!

Love PC top shelf flower, longer lines in lowell then Boston and greenfield but still that quality can’t beat it

My person at the register was very helpful.

prices are a little hi they don't seem to have dilstliate very often or much for cbd or rso for med patients and edibles are Hi in price but staff are very friendly.

Would like to see a better display.

I visited this location on a Sunday morning and understandably it was packed. I like the location because there’s plenty of parking available. We were in line for about an hour and fifteen minutes. I can not gauge this experience as this was my first visit to a dispensary. But considering they just opened I assume the demand is still high. The selection was limited but I did find some wonderful goodies to take home. The staff was extremely friendly and I really appreciated the vibe of the place. Highly recommend their Gelato prerolls, they have been yummy!

I wrote a review here back in June, but I am writing another as a medical patient (I usually go to a med dispensary in Somerville near where I work.) Service and quality: The staff/POS reps are very nice and informative. Last time I went I was offered a surprise coupon deal (Monday wheel-spin!) and I had a good conversation with the cashiers working that day. Was fast and convenient. Product is fresh and good quality. I also really appreciate the double-sealed bags included with edibles––I don't have any children or dogs, but these safety precautions are imperative for patients who do have little ones and furry friends at home. The Somerville dispensary that I usually hit up has never included double-sealed bags with purchases. Sustainability: I love that Patriot Care offers discounts as an incentive to recycle containers and double-sealed bags in-store. Again, the Somerville dispensary I typically go to doesn't offer any in-store recycling. Whether customers receive a discount or not, I think all dispensaries should provide recycling disposal for used containers. Medical and rec user friends of mine have expressed feeling embarrassed or unsure of how to dispose containers used for cannabis products. I just toss mine in my recycling bin for weekly waste pickup, but not everyone will necessarily feel comfortable with disposing their containers at home. I highly recommend (and hope) that all dispensaries will provide more sustainable options for patients in the future. Accessibility: Delivery options should be made more explicit to create a more equitable and accessible treatment experience for all. Med patient access is relatively accessible, but I think Patriot Care would benefit from advertising medical delivery more explicitly. I am able-bodied and can access transportation to leave my house, so this has not been an inconvenience for me. However, this is a serious accessibility issue for patients and caregivers who experience limited mobility and access to their treatment. Health and sanitation: Patriot Care staff should be more mindful of health and safety hazards that could harm patients. When I arrived here as a first-time medical patient (the week of 1/20/2021) the receptionist was polite and responsive, but there was an open Red Bull can sitting on the desk-ledge where patients sign paperwork. In the midst of the COVID pandemic, this is especially concerning for medical patients who may have underlying health conditions or are immunocompromised. Regardless of whether or not we are living through a pandemic, leaving out open food and drink containers is unsanitary and unprofessional.

I dislike the fact that there are concentrates on the adult use menu but not on the medical menu?? Could you please help me make sense of this? Because as a person who just got their card & now, even though I live in Lowell, we'll have to go somewhere else. so it basically comes down to money and taxes?? I don't know if I'm right but that's what it seems considering you have concentrates for adult use which means high taxes and I'm a medical patient and I shouldn't have to pay taxes and there should be concentrates on both sides. Very disappointing actually