I bought some disposable Church Hyman pens from the manager. One of them quit working. Other dispos have replaced them-it’s somewhat common. There’s still between 1/3 and 1/2 left in the cart. I brought it with me last time and same manager told me we can’t return it without the box-how do I know you bought it here. So I bring it back next trip with the box, SAME MANAGER says well how long have you had this? You’ve smoked out of it! Well of course I have smoked out of it! You told me bring it back in the box-it’s still broke. So i asked her who can I talk to to Fix this? She tells me she’s the manager. I explained she is in contact with distributors-she says she doesn’t handle product. So I again ask who can I talk to to fix this? She then pounces away, says she’s not going to go back and forth with me she’ll just call her boss. My husband and I put our cash back in our pocket and left. She could’ve just given me half off another. There are plenty of dispos out there that will treat grown up customers like grown ups. Unbelievable. This is a known Issue with these pens. Drove 22 miles to come here.