Proper Cannabis - Crestwood

This is a great company that stands behind their products. I was having an issue with a vape cart I bought at a different dispensary and called to ask if they could help me figure out why it wasn't working and they offered to test it for me. I arrived around 7:30pm last night and everyone I interacted with, from reception to my budtender, were amazing and provided such great customer service! I ended up needing a different battery for the cart, which ended up resolving my issue. I wish I could remember my budtender's name (I was hoping it was on my receipt so I could give him a shout-out) because he was super awesome and knew exactly what the issue was as soon as he saw the cart. I will definitely be back to visit!

I used to go to this location regularly but will not be going anymore. I was given the incorrect amount of change and have tried reaching out several times with no response. I understand accidents happen but they have not even attempted to make it right. I’m very disappointed with the customer service. Your employees should learn how to count.

Cool

Don’t order ahead online. That only puts you in the sideline until after 11am. You get better service on a walk in basis. Other than that, this place is good.

The staff was warm, welcoming, and very knowledgeable. What I appreciate most about Proper is not feeling rushed when I am shopping. The staff takes the time to hear what I’m looking for and make insightful recommendations. Staff fosters a relaxing, low pressure and professional atmosphere.

After Independence Day! I made another visit to Proper Cannabis Crestwood to relieve pain from moving the wrong way, with one pre-roll Wow! Relief!

Proper cannabis truly does provide a higher standard for their patients and customers. From top quality products to excellent customer service this shop will set you right! Ron is always exceptional when getting me checked in, with a great big smile and positive attitude every time. By far the best dispensary in the Saint Louis area. Dont sleep on this place!

Quality selection, good service

some of the nicest people I have met at store.

By far the best quality cannabis brand in MO

Got a 1/8 of Runtz for $20 from proper cannabis…… will be coming to get more !

Has anyone else had issues with them selling you items not even on their website and not telling you? They don't care as long as they get your money. Seems like bait and switch. Plus, they have employees that make managerial decisions. I'm done.

Proper Cannabis is the Gold Standard for dispensaries. The quality is outstanding, the staff is top-notch. I recommend Proper to someone every day.