Sanctuary - Danvers

Best dispensary I’ve ever been to hands down. Sure, I’ve been to places with better bud selection available but their prices are UNMATCHED on almost all fronts excluding like concentrate. Also I’ve never felt so comfortable entering any place of business, every single staff member is so lovely to the point I just want to hang out and talk to them. They’re very knowledgeable on the product as well, you can ask these people anything. Do yourself a favor and visit Sanctuary on your next run because you will be anything but disappointed.

I purchased a quarter ounce at one hundred dollars (2x 50 dollar 1/8ths) but only had to pay 50 because this facility does the same “first time” discount that all facilities do. That is – they give you 50 dollars off your first four purchases of over 100 dollars. This deal is standard amongst competition. The pricing for their flower outside of the sale would be on the high side. Here is where the problem lies; upon grinding the flower I purchased (Lemon Meringue) I discovered spider mite webs. Further inspection showed that more than half of the buds had significant mite webs in them. I called the facility immediately when I made this discovery, but at this point I had already smoked a portion of it. Yes – that means I was smoking bug remnants. When I spoke to the manager, I was asked to send in a picture and give them the batch number so they could pull the flower from the shelves. They also asked me to bring the buds back for them to inspect themselves. When I brought the flower back and showed them the buds, they saw the webs, and I was compensated with another quarter oz – as if I want more flower from them at this point. Reluctantly I took the replacement bud because I don't have the money to throw away and I need my cannabis. Then, this is the best part; they offered me a free hat as a gift for all of this. So as a gift to compensate me for my time, money, and health (*remember, I smoked bugs & their webs!*) they wanted to give me something to wear around advertising for them. How about some extra store credit – not that I’m sure I would even want to use it. Just go to Mission, or better yet try supporting a small dispensary like Bewell where they put their patient/customers' health and wellbeing before gross profit margins.

I have been coming here since they opened. I used to love this dispensary until recently. I purchased 4 half gram cartridges during a vape week sale. One of the cartridges was a liquid shatter one. When I got home it was visibly empty. I put it on my pen and hit it, it was clogged. I put it back in the container hoping it would settle but it remained empty. I called the store but it was 7:15 and they were closed. The next day I got there as early as I could, around 1 pm. I was denied the exchange I was looking for. I really couldn’t believe it when they told me. I felt so ripped off and like they didn’t believe me. As if I’d want to go home, smoke 1/4 of a half gram cart then drive from rockport to Danvers the next day to get even more when I had 3 more at home. Come on, really? You sold me a defective item and don’t want to take responsibility for it? How is that okay? At Happy Valley in Gloucester they give a 4 day return/exchange policy. They have given me defective carts in the past and replaced it no questions asked. I 100% regret driving past Happy Valley to go get your carts on sale that day. Your sale price is their everyday drive also. I will never step foot in any Sanctuary location ever again and that sucks because I really loved their products l. Their service was something I loved and appreciated but after my last experience I’m wondering how genuine they really are. Skip Sanctuary, go to Happy Valley- better product, better price, better quality, better service.

I love this dispensary and the staff but that outsider weed from Mass grow and the Cultivate chocolate OG is awful and was virtually unsmokeable. Stick to their products otherwise you are wasting money on that trash guest weed.