33 Reviews of Sunnyside Cannabis Dispensary – New Kensington
4.1(33)
4.2
Quality
4.0
Service
3.9
Atmosphere
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May 10, 2019
While I am thrilled to have a dispensary closer to me, I find this one disappointing. The location is in a dirty, rundown, and known to be violent area. The only parking is in an unsafe looking rundown and broken parking garage. Once inside there is a very limited menu in a tiny space that I can’t wait to get out of.
July 10, 2019
Treat people like human beings. Not like human crap. Recently I tried the CY in New Kensington, PA. When I got in I asked the receptionist to update my name because I had my name changed a month ago. She gave me so much rude attitude saying she can't update my name, argued with me, left her desk without saying where she was going and then refused to serve me.
This situation started to agitate 3 gentlemen waiting behind me. One man told me I was making him wait. Another told me to get the F out and started arguing with me about the situation. The security guard just stood there doing and saying nothing to the men ganging up on me. When it was the receptionist who couldn't handle the situation professionally.
Which made it escalate into the people waiting then made me feel like I should not be there.
I am not from this country and I do have an accent when I speak. I asked them if they were treating me like this because of my accent? Because I could feel the heat of racism in the tiny room I was in. No one should be treated like this by the employee or the people behind waiting. They started harassing me for no reason other than I am mixed and they were caucasian. I was embarrassed, humiliated and frustrated that this happened to me at a place to get medicine.
CY needs to do a better job of hiring people to work in their store! Unprofessionalism Through and Through!
I refuse to be treated this way especially when all I was trying to do was get my medicine. Absolute bullshit. I will never be going to another CY and I will be spreading with word to avoid CY because they can't treat you like a human being.
Its clearly evident the difference between corporate store and privately owned. These things will never change.
November 16, 2019
NEVER going here again.
October 8, 2019
I ordered my stuff and when I got home they gave me the wrong stuff!!!! So I took it back just to exchange it. But they wouldn't exchange it!!!! What kind of service is that? CRAPPY!!!!
January 20, 2020
Awful in every imaginable way. This place is generally rude and caters to stoner patients rather than medical patients. It is run inefficiently and without any concerns for peoples' time. Their prices are consistently higher than every other store and their menus are never updated. This is a disaster in every imaginable way. Avoid if you can -- hit up Maitri or KIC for a real dispensary that cares about humans.
March 22, 2019
I love that they are located right next to the fire department (safe) and under a parking garage (CY+ in New Kensington validates, so free parking).
May 17, 2019
This was my first time at a dispensary and they made the visit very simple for me. They sat me down with a consultant and told her what I was looking for and she recommended two great strains that have been great thus far. This dispensary is clean and well-run. I will definitely be back again and again and they have a lot of products to chose from.
May 5, 2019
Purchased cartridges on sale. The cartridges were known to be defective. I was not aware. Went to the dyspensery to replace them. Screw me no replacement or refund.
October 28, 2019
Just what this area needed!
August 27, 2022
Love this place! It is the closest dispensary to me, and the staff make the experience incredible, and they make you feel like they truly care about you. Been going here for almost two years now and I have never had any problems.
March 13, 2019
im so happy a store opened closer to me!
fast service, expert pharmacists, great selection. only downside was their credit card machine was. so. slow. upgrade that internet, boss!
August 30, 2019
I was just checking the place out in New Ken last Thurs. The building is very easy to miss due to the odd location. Super busy and kinda crazy inside. Their pharmacist was very helpful and actually took time to speak with me. (I didn't know they all have one?) Really young staff but they were all helpful. I would say prices are higher but worth paying a little more for IMO.
May 8, 2024
Phil and Adam are rockstars! Everyone is always super helpful and friendly, and you can’t beat their prices. They are fast and exactly what I need from a dispensary.
October 13, 2022
This dispensary has now stopped me a legit medical patient twice without any reason or help by management to explain. Refused to give me information to corporate. Now it has been a month and no one at cresco has made any attempt to make this right. Management said my “medical reason “ was not legit said I divert my MEDICINE with no basis. Waste no money or time. Shop at ANY other dispensary
April 27, 2019
friendly & helpful staff, great selection, good prices, welcoming atmosphere
February 25, 2021
Good service, in and out quickly. It’s just a smaller store than the Pittsburgh location so the menu is a little small.
December 9, 2022
I have had amazing service each time I’ve been there. Many of the employees either know you by name or remember who you are. It’s nice to have that interpersonal relationship with the employees. The selection of products is always vast and changes regularly so it’s never the same product on repeat. They do have some pretty good deals always going on. All of the staff is very knowledgeable on all the products.
May 2, 2019
My "go to" for my medical marijuana dispensary.
February 15, 2020
My favorite dispensary near me. Convenient parking, online ordering, friendly staff. I typically am in and out in under five minutes.
August 30, 2020
nasty, unprofessional unhelpful cash clerks!! i've just been twice- and i wont be going back!
today the same clerk was UNMASKED and completely rude when i asked to use the credit on my account from her overcharging me the first visit (on 3 items!)
January 14, 2020
Fast service and friendly staff.
April 28, 2019
The staff is knowledgeable, friendly and really go out of their way to make you feel comfortable. They share suggestions readily and are just as receptive to the customer's feedback. Tons of written information about all medicinal uses. Most of all, I love feeling WELCOMED!
April 21, 2021
This was my 1st visit to this location. The atmosphere was very warm and welcoming and the staff was fast and helpful going thru the 1st timer info. Less than 15 mins was in and out and even was able to order ahead! Discounts for SNAP recipients and a 20% 1st timer discount I am thoroughly impressed! Will return again whenever I am on that side of town
August 24, 2021
My first visit I was given a quick rundown of what products would work best for me. They took time to explain everything and answer my questions. They were extremely helpful and kind