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Surterra Wellness has very poor quality control; one time the product will be wonderful, next time very poor quality of the very same product. The only place to comment about the quality control issue, is on Surterra's facebook page. I left a comment (not a nasty comment just a comment) with a picture of the Surterra product I was unhappy with. I did not receive any help from Surterra and; apparently commenting anything other than praise is a no no, because I was blocked at that point from commenting on Surterra's facebook page. REALLY POOR CUSTOMER SERVICE SURTERRA!!!!
Let me start that the staff is always friendly very helpful and knowledgeable as a first timer I felt very at ease with the whole process I have not been anywhere else (to many horror stories) But always a But right LOL I would like to see some other deals in the ways of percentages off products the only such deal is for a first time customer nothing for the loyal customers
the staff was awesome very patient helpful and knowledgeable I love the store and how you have it set up thank you keri you made my experience A9 it would have been a 10 had you had the flower I was looking for.