Surterra Wellness - Jacksonville Atlantic

Surterra has always been my go-to option. The staff is so friendly, knowledgeable, and patient. They're always happy to help answer any questions and further your understanding of medical cannabis; and this location is no different. Highly recommend!

I liked how quick and knowledgeable Kyle was. I love the fact you don’t have to go through security doors. Feels way less criminal.

Jessica really took the time to explain everything to me. She really knows her stuff. Thanks Jessica I really appreciate you

Carmen and Jessica are awesome. Extremely knowledgeable and friendly. They make sure I’m informed and happy with my purchase. Surterra Rulz! Dat’s my joint haha. Give’em a visit...

Carmen usually takes care of me and is always super helpful . Always let’s me know what’s new and quality strands . Thanks Carmen ! Only negative thing to say about surterra is that they don’t have tip boxes like other dispensary’s . I always like to tip whoever helps me out so would love to see them in the future .

I felt very welcome in the store. The staff was awesome. Carmen worked with me to ensure the products I chose would be the most helpful for my pain and to help me sleep better. I haven’t woken up from pain since I started the Zen tincture before bed. I’m so glad I found this store. I will definitely be back.

First time and what a great experience. MJ was extremely helpful and knowledgeable. I was in and out in less than 10 minutes and watched others in and out in less than that. Place was super clean and all the staff were very nice, even offered me a water. Good job all. I'll be back.

This is by far the most sanitary, friendly, and professional dispensary I’ve been to. Whether I am just walking in or placing a pick-up, I am always in and out with everything I need. These products are the real deal. Highly recommend!

Carmen was helpful and made the transaction really comfortable. I haven't had any complaints about Surterra, products and staff are dope. Wanted a sativa leaning hybrid and she suggested the Black Jack. I'll leave a review about it once I try it =)

Lauren was very friendly and knowledgeable about the products, took the time to listen to all my questions and explained the answers in a manner that was easy to understand.

This company exceeds every expectations you could have for an upscale medical cannabis dispensary. The coordinators are extremely mindful about catering to each patients needs. Not only are the products setting the bar for others, the overall atmosphere is comforting, inviting, and warm. You will want to bring your friends and family along with you, to experience this awesome shop. Surterra provides plenty of knowledge and they love sharing it with all!

Beautiful store, helpful and polite staff, high quality products, competitive prices. Overall experience was great!

Love it, very convenient, staff is great, easy to get in and out of, may need more parking in future

I had a great experience when I shopped at this store! They treated me like family from the moment I walked through the door. I got the Arts OG cartridge and I love it! I will definitely be back!

This is my go to dispensary, every trip they always have what I need!! The Tillamook Strawberry flower is the business. it helps me with with my PTSD and anxiety and still conquer my day. The store is immaculate, always clean and fresh!! Also.....Bruno!! so Cuuuuuutttteeeeee Best part of my trip!!

Customer service was great here as usual. Lauren was amazing with answering my questions and providing that A1 customer service that I've grown accustomed to receiving when shopping at this location.

Really good products and nice people. Lauren was pretty awesome, she was very knowledgeable of the product.

I found all the employees are very knowledgeable and helpful. Jessica and Lauren just seem to go above and beyond in service. Love this location!!

I had to put this on here to say how utterly overjoyed I am to do business with the crew at this location. My first experience with the company was at the Park St. location and was VERY DISAPPOINTED. I was not going to come back then I found that this location was available and decided to try and was glad I did. Went today to pick up my order to have Jess remember me and ask how I was doing. Carmen did my order today and was as nice and pleasant as Jess. I am a customer for as long as these wonderful people are still here. I just wish that there was a better chance of getting the products that I like, they seem to run out which sometimes makes me have to wait a day or two as I am on a budget.

Lauren is the best. Knows her stuff. Great vibe. A pleasure. Best Surterra location, period.

Lauren was really helpful and explained everything to me in great detail. As a first time customer, I can appreciate all the useful information she gave me to help me with my choices. I can definitely say that I will be a returning customer!

This was my first time into Surterra. Lauren made the experience quick and easy. I will definitely be here again.

Lauren is by the best. She knows her products and takes the time to hear your needs. Great recommendations on quality stuff 😀

(Read disclaimers) This is kinda strange. A handsome guy (least he is handsome) started to talk about his bird. This bird was apparently a special bird (to him I guess?) regardless he actually helped me with what I was there for and it was a great experience but this guy has serious attachment issues with this bird. He even mentioned animals do really well on cbd treats. (Calm birdo?) Disclaimer 1: he actually has a small pink (he said it’s more “red”) hair brush to groom this Bird Disclaimer 2: this sounds like Kyle, but, BUT he isn’t real The kicker is I forgot what kyles bird name was or even the species. Disclaimer 3: Kyle is real and he loves birds apparently. My post thoughts of this visit was to go back and figure out what species the bird is. Also suggest a therapist office, so he can get some co dependency classes. Also Kyle, KYle, KYLe, KYLE. This actually did happen, how do you not remember?