Sweet Flower - Pasadena

People deserve to know. Sweet Flower in Pasadena is the most pleasant dispensary experience I’ve had in 7 years of buying legal. Beautiful storefront, convenient parking right out front. Security is friendly and staff are A Players! Good selection IMO, but my only hope for improvement is better planning for the though 20% off promo’s on brands that only have one specific item in stock, or nothing in stock. It feels like the brand is trying to dump it on sweet flower, and they in turn dump the bad news on the customer, after arriving. Maybe, KURVANA and ALMORA, we don’t want your worst selling cartridge or nothing during your sale. Give us the pick we choose! It’s not uncommon that I drive here and find out what I came for is out of stock, the website unit allocation never works, etc. This has only been the case with carts and batteries. One morning I arrived at 8, another guy was waiting. It took about 30 minutes. Apparently they had to call in another manager to cover, who gave us 15% off. :/ (I could have stayed home and ordered delivery which was all 15% off at the time. I thought the remedy was weak, and the other dude laughed it off but he was let down. I think I saw a frown. Everything is perfect except the under stock issues… The staff is knowledgeable, laid back and yet quite professional. They all have high end retail experience (my guess). Then again, if you kinda know what you want, and sorta want to just ask prices or in stock info, they sense that and take it in stride, still helping along the way. I tried so hard to leave an honest review, to share negative experiences. That’s a 9.0/10 in my book.

Every person in this well lit, glass surrounded, perfectly manicured store was genuinely nice. I only bought one product but I’ll be back for sure…. PS. The female security was very attractive.

Had such a great experience in-store. I found them on Leafly, which was amazing, because I didn't realize I had been driving past them every week! There is no better customer service in the Pasadena area. From the security guard who greeted me at the door to the store manager who introduced herself: everyone was helpful, kind & friendly. They have a great assortment of products & they actually dedicate shelf space for BIPOC cannabis brands. If you see a brand you're not familiar with, take time to ask the team about it. It is so hard for BIPOC brands to compete in the cannabis space... to see a retailer that has inclusion in their mission is few & far between these days. Can't say enough good things about this new dispensary. And can't wait to try their free delivery :)