Ratings and reviews of Terpene Station - Eugene
(195 reviews)
4.4
Quality
4.5
Service
4.4
Atmosphere
Reviews 25-48 of 195
September 20, 2019
just called and was hung up on then when I called back I was sent to voicemail...
Dispensary response:
I don’t know what to say. That’s not our style so please mention this if you come back in and we’ll make you happy. Our apologies. Feel free to email as soon ell.
Justin, GM
Justin@terpsstation.com
January 17, 2020
September 12, 2018
Fantastic owner, Great people, Best deals. Favorite place, would recommend Everytime.
Dispensary response:
Hooray KingRyker!!! We're so glad you enjoy the shop!!!
September 14, 2018
June 1, 2018
this place rocks great concentrates and a super friendly staff!! Keep it up
Dispensary response:
Rherold87 - thanks for the kind review! We're always working to improve your options.
June 1, 2018
December 4, 2018
Great place
Dispensary response:
Thanks monica86!!
December 24, 2018
May 5, 2018
Best place in Eugene from flower to dab to customer service I love this place and the people this is now the only place I shop in Eugene Thank you Terpene Station Justin and Gavin and all the crew you all rock!
Dispensary response:
goodstuffs!! What kind words! We thank you for them and for making us your spot. It's the interaction with our customers that really gives joy to our work. Thank you.
May 8, 2018
July 28, 2016
PROS:
Very good flowers.
Good flower variety/selection.
Nepalese Kush was excellent.
CONS:
Customer service is spotty and depends on the bud tender.
Jars of flowers on the counter are all mislabeled.
You need to ask to see a strain to know the THC %.
And the biggest CON is the price. $50 for an eighth?! Yikes! I thought I had traveled back to San Francisco circa 2007. With the market in Eugene pretty saturated and an eighth of quality flowers for $25-$30 at most dispensaries in town, I'm not quite sure what this shop is thinking with $50 eighths. I would go back if prices came down, but until then I'll pass.
Dispensary response:
Thank you very much for your feedback. You make excellent points. Your feedback has been forwarded onto the ownership and they are already taking steps to help improve customer's experience. More customer service training is scheduled and we've added THC and CBD % to stain cards and printed menus. Next, I was told that upper management will be working on adjusting prices. A few strains have already been lowered by $5 an eighth.
Thanks again,
Zach - Assistant Manager
August 1, 2016
March 4, 2018
awesome staff. really good quality product. super friendly and always helpful. great discounts and specials all the time. Don't forget to ask for the punch card!
Dispensary response:
We super appreciate the review lessieluver!!!!!!
March 6, 2018
October 5, 2017
Great selection and very knowledgeable staff. Plus they have cool local glass!
Dispensary response:
Thank you for stopping in and leaving a review dapperErl!
October 5, 2017
March 16, 2018
I loved it the moment I walked in and everyone has been very helpful and kind. I have a few places near my home yo get cannabis products but this 1 is 1 of the best.
Dispensary response:
Thanks so much carswings! We know how saturated Eugene is with dispensaries so we go to great lengths to make sure we are worth your time.
March 20, 2018
May 4, 2018
awesome first time ever buying in a dispensary.
Dispensary response:
Thank you Zezebop!!! We're glad to hear your first trip ever went well. It can be an intimidating experience, especially the first time, and we try to make it a very welcoming environment. We appreciate you!
May 8, 2018
May 13, 2018
These guys are awesome! Super friendly, great recommendations and answered all my questions about different products without being pushy and trying to up sell. Prices were great. Will definitely be back.
Dispensary response:
Thank you nightxschool!! We are always here to help!!
May 15, 2018
March 5, 2018
great place..chill employees..laid back environment all the way around
their Dr jollys was is amazing as well
Dispensary response:
Gracias amigo!!!!! We're big Dr. Jolly's fans as well!
March 6, 2018
October 6, 2015
Ok, going to start with the very positive pro's and make my way to my con's.
Pro's: Some of the absolute best flower I've smoked this year. Picked up the Animal Cookies and Funfetti, and both knocked my socks off. Very nice high, and an even better flavor profile (very terpy). The guy at the door was inviting, though at the sign of new customers at the door, he finished his conversation with me mid-sentence to then welcome and assist the young women who entered the building. The budtender lady whom assisted me was also inviting.
Cons: I wanted to buy some True Blue instead of the Animal Cookies, yet less than 24 hours after re-opening their doors, they were out (major bummer).
As a medical patient, I was very disappointed to see the prices of the flower at Terpene Station. I was told that they only offered flower in pre-packaged increments that weighed no more than 2 grams. That was disappointing, as I am familiar with Washington recreational cannabis, and it had the exact same vibe to it. Then, I was told that no matter the weight you were interested in, the price was the same, and that was at $17 a gram. I didn't pay that much when I was in Texas and paying top dollar for Oregon bud that was transported halfway across the country. The fact that they're charging so much is concerning, but it's sad when you consider they call themselves a medical dispensary. There are no ifs, ands, or buts, about it; this is a recreational shop currently operating under the guise of a medical shop. As a patient, I won't be back -- but if you're a very well-to-do individual who wants to feel a good high (and pay for it), you will likely find something you enjoy.
Dispensary response:
New everything will have you stoked. Give us another try and you won't be disappointed.
February 4, 2016
March 8, 2017
As a US Veteran, I will not shop here anymore. They once supported us, not they do not provide Vet Discount.s anymore, except on Tuesdays. Whats up with that?
Support your Vets and the locations that support them.
Dispensary response:
We appreciate your service and know it's not always convenient to plan for a Tuesday trip so we now offer a Daily Veteran and Senior Discount!!
May 16, 2017
February 15, 2018
my go to from now on!!!
Dispensary response:
Thanks mexica0divina!!!!! Much appreciated.
February 16, 2018
April 16, 2017
This is by far the best dispensary I have ever experienced. Incredibly friendly and knowledgeable staff, great products, and good prices.
If you want a great dispensary experience goto there!
-Andrew
Dispensary response:
Thanks tremendously Andrew. We appreciate your kind words and strive to live up to them daily!
April 17, 2017
October 3, 2017
This is the best dispensary in my opinion. Everyone is friendly and they have great stock of bud.
Dispensary response:
Much appreciated noyb1988!
October 5, 2017
February 1, 2017
This is hands down one of the best places I have ever been for getting my medical marijuana.
When you goto some dispensaries you speak to a pot head about weed.
When you goto this dispensary, you speak to professionals about cannabis.
It's the only place I go, best place in town and the staff is amazing!
Dispensary response:
Thanks so much marijuanadrew! This herb means the world to us and we do everything possible to translate that to our customers. We appreciate your kindness!
February 1, 2017
September 1, 2018
Awesome selection! 👍
Dispensary response:
Thanks MaryanneYUL!!! We appreciate you.
September 3, 2018
January 8, 2016
I'm sorry to have to do this because I have been coming to terpene station for awhile now and have spent thousands of dollars. After this tax was imposed I was hoping that at least they would eat some of the tax for VIP's if not everyone, and I'm not saying the whole 25% (even though that would be excellent of them and I would never go anywhere else) but even 10 or 15% would go a long way for those who don't make alot of money but do benefit from their flowers, but on arrival I found out not only everyone was paying the 25% tax also that the VIP discount had been taken away at this point. I love the staff and the products but the owners have very much disappointed me as I held them in high regard around Eugene, so unfortunately tonight might be my last visit. Good luck in success and if things change around there you have my email, just tell Manager Z that Max would like an email. Yours sincerely.
Dispensary response:
Please come on back! We've lowered our prices and are adding new strains! We appreciate your words and have made improvements. Listening to our regulars is making us a better shop every week. Thanks for the input!!
February 4, 2016
July 18, 2017
I like the set up and it felt really relaxed. They have 2 stations where you can see and smell the different kinds of weed. Staff extremely helpful and honest.
Dispensary response:
Hey thanks batmanallie4!! We do our best to maintain a pleasant atmosphere that is open and welcoming to all. We appreciate you!
July 19, 2017
December 28, 2015
I visited Terpene Station in Eugene because they have an excellent name. I mean c'mon! Terpene Station is a great name!
That's pretty much where it stopped being great. I agree with the previous reviewer regarding the rec-heavy business model.
When I visited, they had no jars of flower. Instead they had everything pre-packaged in gram increments. They had very little packaged in "eighths". The packaging is terrible. You cannot see the medication at all. You have to rely on the tiny little nuglets they have displayed in magnifier boxes.
As for the quality? I'll pass thank you. Although the strains I got were somewhat unique (one was named "Where's My Bike"), they were dry, harsh and tasteless. I found the therapeutic value of the strains recommended to be negligible. The weight was accurate, actually bang-on. This was likely achieved partly because the grams I bought looked like jar bottom shake.
With so many other medical savvy dispensaries in Eugene I'll let the rec folks have Terpene Station all to themselves.
Dispensary response:
We hope you will come back and give us another shot. We've made improvements in our packaging, products, and prices. We think you will be pleased.
February 4, 2016
March 21, 2017
The people who work here are so great! I love this place! Great selection and quality product.
Dispensary response:
Awesome to hear hyhihighhai!!!! Thanks for the feedback.
March 22, 2017
December 31, 2016
Great place to go to they have very helpful staff, they will walk you through the store and try to help you find a great strain for you. They also make sure you're educated about different types of marijuana!
Dispensary response:
Great to hear this! We are continually forwarding our product knowledge here at the Station. We truly appreciate YOU
January 1, 2017