Zen Leaf - Malvern

Nothing special about Terra Vida . They love to use the fact that they are run by women , to promote their business . Is this modern times ? Come buy our Pennsylvania cannabis products , because we are run by women ? It’s obviously under poor management and could use some restructuring of its business plan . The place is always overcrowded, and completely inefficient. Expect long waiting times and employees who seem annoyed with their jobs . If you order online , expect a small variety of products to choose from . It’s not even the same menu as in the store . A selective menu , usually with older products that haven’t sold well . It’s just a way to get you in there to buy more things that weren’t offered to you online . If you’re going to have online ordering , at least offer the same menu of products that you would in the store .

Terrible service if I could give no stars I would

Friendly, knowledgeable and compassionate staff, beautiful location, good selection

Very nice staff with a great selection. Highly recommend for all your medicinal needs.

One if the best dispensarys in pa besides Sellersville and Abington!

personally it's more peaceful than any pharmacy, healthcare place etc than I've felt. helpful staff, very clean, cool sofa.. though stealing pens is not as fun when they smile & tell me to take more 🍍🚂🍪🍬🗽🌅🎡🚋🚎🚉🚊🚝⚓✈️✔️🛎️🛎️🛎️😂

This location was top-notch when it opened. Since then, wait times for walk-ins have gone from a few minutes to, in some cases, over an hour. Availability has suffered and their menu is rarely up-to-date. Also, they recently made big deal about their Online Ordering system. At first, it seemed to work. You could order what you wanted from their menu and pick it up the same day. Only weeks after launch, though, it seems completely broken. The "menu" is never up-to-date anymore and the online ordering system allows you to order things that are not even in stock. I run an e-commerce site and know full well how easy it is to integrate inventory into such a website. This is just plain sloppy. Why say you have "online ordering" when the customer, realistically, only has about a 50/50 chance of actually being able to purchase what they order? Go back to walk-ins only and try harder to keep your menu up-to-date. Luckily for me and others, there are other dispensaries in the area.

Beautiful, relaxing atmosphere. The staff is friendly and knowledgeable. I love this place!

What an incredibly well run shop they have. From their knowledgeable staff relaxing environment incredible selection and great prices these guys are heads and tails above the rest. On top of that they even have a veterans discount of one dollar per $10 bought what an incredible store thank you Terravida!!!!

Anytime I go here nobody is ever welcoming. Today their cashier didn’t give me my change, I came back after realizing that and while I was waiting I was on the phone and an employee accused me of calling the department of health... not sure what that was about but I get nothing but attitude from the employees anytime I visit here. They have good prices that’s about it

The Malvern location is conveniently located off the highway. The staff is all very personable, friendly, and knowledgeable. I have been going there for over a month and I love them all! The work with you to find the best products available to help your situational needs. The waiting room is a lovely vibe with free drinks and cookies while you wait. The bathrooms are nice an large and Wheelchair Accessible. The selection is updated daily and you can always check your email for the new products or the website which is often updated daily. I highly recommend this facility if you live in Chester County, PA. They also are very accommodating when there are any issues with your product.

This store is a total wreck, and the management is awful. Nobody seems to know what they're doing.

I was in the area doing some work and had to visit this place. I have been to other dispensaries prior to this. Called and talked to them explaining that I had been to other dispensaries, and they informed me that I could waive the consultation. They instructed me to have a seat in their unnecessary day spa waiting area (all that money they put into the building and decorations they could have added a few more counters to accommodate the customer). I sat there waiting for this pharmacist to approve my papers and waive the consult. This pharmacist walked around for awhile, and then took a scheduled consult after me sitting in this waiting room for 45 MINUTES! Those Consults are at least 30+ mins...... It took me having to feel awkward and embarrassed to have to approach the person at the front desk in front of other people for her to interrupt the scheduled consult he just took to sign the paper. All in all: it took me an hour and a half to walk out that door. Horrible experience. HOWEVER, THEIR MENU is on a whole other level!!!!!!

Great place n full stocked products

If its not the wait time its the staff messing up orders. This most recent time they gave me the wrong item, i called in to make this not be a wait ... well ofcourse i had to wait another 20 minutes over them getting me in and out for there mess up

Great Staff!!!

Nice atmosphere, great staff, selection, etc.

I have been to 6 different dispos in the Philly ‘burbs and one in Center City. Terravida Malvern, is hands down the best Dispo I have had the opportunity to visit. It is now my “home” store. In my experience the staff is super compassionate and always happy to help without making anyone feel stupid!

AMAZING location. The atmosphere is great; in the waiting room they offer patients with refreshments and snacks, music, and a place to watch tv or read magazines. The staff were very friendly and helpful, and the selection of product was not disappointing (prices are comparable to other shops in PA).

First impression was excellent, friendly desk personnel and free hot/cold refreshments & cookies. My Bud tender was outstanding, she was a young vibrant girl with a great welcoming personality. Now it all goes downhill, after getting home I opened my flower to find horribly over dried and brittle buds that I was even afraid to touch. Less then thrilled with the product if it was not for the service im not sure I’d drive lol the way there again but I will give them a second chance but may open canister there and check before leaving.

Professional Staff and Operation !

Clean, peaceful atmosphere. Lots of comfortable waiting room, and depending when you show up, that may be important. Anything after work hours or on weekends, expect at least 30 minute wait - even if you used online ordering. I was expecting their online ordering to be handled separately from the walk ins, but same line, same service people. They just grab the pre-prepared bag instead of pulling your requests. Still, can’t complain about the prices or selection. They keep well stocked and mail out updates when new items come in. All in all, a pretty great place!

beautiful and inviting shop. great products and pleasant staff.

TerraVida is the best! I have another dispensary much closer to me but always go to TerraVida for a reason. Great selection, beautiful facility, and helpful staff. They even have toys for kids in the waiting room. My only complaint is how dang busy this place gets. I've gone a few times to find the wait is 2+ hours. Unfortunately there isn't anything TerraVida can do about that - I'm fairly certain they can only serve one customer per register every 5 minutes per state regulations. I wish PA regulations would allow online orders to be picked up separately from people who have not placed online orders. The fact that this place can get so crowded speaks to just how amazing TerraVida is. Love, love, love!