The Apothecarium - Burtonsville

Why cant you go back to doing pre orders in the lobby. It would allow, four customer serviced at once. Just like during "early covid" The staff was great specialty Rosetta and Mike.

This was my first visit. I'm a new patient so I went in with very little knowledge. Matt was very helpful and took his time to help me and make suggestions. The prices seem good, the place was clean and they practiced safe social distancing and mask wearing. I will be going back.

Order/pickup is very good, no major wait time. Employees are always friendly, personable, and knowledgeable. They provide great suggestions. The deals are good. It is always a pleasure going to this dispensary, NEVER any problems. Thank you for your excellent customer service!

Curbside pickup

I love my Herbiculture crew!!! Had the pleasure of meeting Victoria today and still received my usual top notch service!

I love a little conversation with my action and this place has got the goods! Love supporting a woman owned business! She always has something others don’t. And a legit points plan. Rare these days. When they had a really long wait a few months back, they gave out an “acknowledgement” for that. I love swag!

I love Herbiculture!!! Everyone makes you feel so comfortable. Julea, Isaiah and Michael are the best!!!

Mike was very accommodating as there was a line, but he allowed me to add to my preorder, which is not usually allowed when it gets busy, so I was very appreciative. They have some of the nicest products I've seen from local dispensaries. All of them have been good, but this dispensary tends to have items you don't see in others.

Wish it would have been 5 minutes and served within the time I had arrived, in that order. In the past, I had put in orders for pick up and there were not there. I did not get priority waiting, yet walk ins do not get that advantage under their current (text wait times) does not do this. It has been seven minutes, yet was told it was five. Despite another ahead of me leaving, I was not serviced then others after me were. Rather disappointed.

the staff are awesome

Great deals and great atmosphere!

Love this place. Professional and very helpful. Everyone is nice

wait's longer here vs others

I didn’t enjoy my visit waited a long time the security is not friendly not the same vibe as before will have to look for a friendly atmosphere since they sold not good customer service condescending

I don't think I have ever had anything bad to say about Herbiculture in Burtonsville. They are always so helpful and so polite I had a great pick up with Rosetta today and she's wonderful.