The Dispensary

Always have a good deals and no standing in a long line

Staff is always very friendly and helpful

I went there yesterday to pick up 2 g of floWer. I called the store ahead of time after I placed my order online and spoke to someone confirming that they got my order and they understood what I needed but apparently after hanging up the van, she didn’t do a thing and just left it for the bud tenders to figure out and that’s actually what she said she was going to. Nothing. So when I arrive to pick up curbside the guy working curbside ignored me for the first 10 minutes. I encountered this person at a different dispensary in town here to go and got yelled at by hom because I pressed the doorbell when I couldn’t find anyone outside to handle curbside. Now he’s working at the dispensary and after waiting yesterday for 20 minutes I finally went in the store hoping to get my 2 g a little faster. I explain to the people in the store that I had volunteer work at the nursing home that I was scheduled to go to, and I didn’t want to be late. Then a girl comes out to me and ask for my money and my card, which I had already given the guy now about 25 minutes ago. People are coming and going and being serviced but I’m just waiting finally after a half an hour he brings out my card and my 2 g and is immediately angry with me that I didn’t wait outside he followed me outside. He was yelling my name across the parking lot Then followed me then came follow me to my vehicle and started confronting me. I asked him to back off and it’s felt like he wanted there to be a physical confrontation so I left a horrible experience and I wasn’t make it able to make it to the nursing home on time , some people just don’t belong in customer service and some dispensaries are very very inefficiently run I could name many that are better, but I’ll give an example greenhouse wellness in Ellicott city only does curbside pick up. They are a busy store but they are able to process each curbside customer with one employee outside in 1 to 2 minutes. You would never ever have to wait more than 15 minutes and certainly never 30 minutes! And they would never dream of confronting a customer, shouting his name across the parking lot, following him to his vehicle and getting physically aggressive with a customer because they received very poor service.

It’s cool