The Farm Felton

The products are a hit or miss. Service sucks (except for the card checker when you walk through the door, he's always kind and friendly). Customer service is everything to me. I use to go quite often. Eveytime I went there, I always got crappy service from a couple females. I stopped going in-person and had my weed delivered. But, I would go back occasionally to give them another chance. It seemed like the service got worse each time. For example, I asked what the flower special was, and the response I get is "we have a lot of specials going on -_-". What if I couldn't read? Would you help me then? Another time, I went to the counter with my husband (we share the same money), as we were walking up together, the girl made a scene and said " I only called one" I told the girl he was my husband and asked if he could come up with me. She replies with an attitude, "ok, but he will lose his turn". I said "that's fine we're together. He won't buy anything", although we share the same money-_- . I placed my order, and my husband asked the lady about an edible product that he was interested in. I said to my husband, "she said you lost your turn because you came up with me. So you can't buy anything, remember?". The girl says, he can this time. I told her "No thank you. You said he lost his turn. We are good"! That was the last time I went in-person, and don't even order online anymore! I send too much money in there to be getting crappy service! Columbia Care Smyrna DE provides EXCELLENT customer service EVERYTIME! Your employees should pay them a visit so they can see what great customer service looks like. Please hire people who will treat all people with respect. You lost 2 customers.

I wouldn't go anywhere else! Great service and in house products. For those complaining about rules, ie. waiting until your name is called... you're lucky we have the ability to go to a dispensary, suck it up and follow the rules and don't blame others for enforcing those rules.

The Farm is in a very convenient location and services Mid and Lower Kent county of Delaware. They have a huge selection of different forms of marijuana. From Flower to hash to Edibles. Which also includes CBD choices. You can preorder online, choose your pickup time and whether you'll be going inside the building or they have a unique drive thru method because their building used to be a bank. Staff picks are always a good deal and they are very kind and informative. Cash or DEBIT Only. I recommend at least going inside the building the first time so you can visually see all products. You will receive 3 text messages: Order received, Preparing order and order complete. As long as you receive the 3rd text, saying your order is ready, you can go any time because they prepackage before you arrive. Awesome job Staff!!

Would have given 5 stars for OVERALL SERVICE but I had a very hard time with placing an online order for drive through pick-up. Could not get THE FARM website to work at all and got no satisfaction from THE FARM staff who basically said they couldn’t help me with THEIR site! I was finally told by Ashley to try going through LEAFLY. I did that and had NO PROBLEMS on their site. THANKS LEAFLY 🥰 I would advise someone at THE FARM to take responsibility for their website. If no one knows how to fix it then maybe you need to hire someone that does.

The Farm is so convenient my only problem is they are so much higher than Columbia Care. I don't even deal with Best Buds in Dover Columbia Care always runs specials, sales special promotions which really helps offset some of the cost. I love going to The Farm it is so close and convenient but for what I spend monthly it pays to drive to Smyrna to get a lot more product for the money. If The Farm would start offering some specials it would really boost business.

High quality product and great sales.

friendly courteous helpful staff.

Great deals and wonderful service

1st time here and the drive through is amazing

good place and good people