Everything is great, except for the wax stacks. There's only one budtender at this dispensary who keeps all the wax containers upright. Everyone else will stack them sideways and upside down, causing the low viscosity waxes to run and get in the threads of the lid. Frustratingly, it happens every time unless you get lucky and get the wax man as your budtender.

Dispensary response:

Thank you so much for sharing your feedback! We’re continuously working to improve our service, and we’ll use your feedback to ensure we provide the best possible experience going forward.

June 17, 2024

January 23, 2024

d........l

we described previous undesirable affects form previous experience and the bud tender set us up with a great solution. she included an explanation for future purchases dependent on this initial purchase. Definitely be back

Dispensary response:

We are so glad to hear you had a great experience at our Marquette location! Thank you for your feedback!

January 23, 2024

November 1, 2023

l........a

I’ve been a medical member of the Firestation team since I was 18… Sometimes I get the silver end of the spoon, sometimes I get the rusted, these past few times I have not been happy with what they’ve given me… My per-usual order is 4, 1g cartridges, and some weed… These past few times I’ve been getting nothing but a HALF a cartridge, with nothing but air pockets, and no wax in there…and small, crushed weed.. I’ve complained about it several times but never have they seemed to care, nor check the item before giving it to me, like i’ve asked in the past…

Dispensary response:

We value and appreciate your feedback so much! Exceptional customer service is very important to us and we would love to hear more about your shopping experience. Please send us an email at contact@thefirestation.com so we can make this right for you!

November 1, 2023

October 1, 2023

t........2

Great service from Kaylee!

Dispensary response:

Thank you for your kind feedback about our staff!

October 2, 2023

May 15, 2023

e........e

Very good experiences with firestation bud tender "liz" does a great job getting u what u need. Though everyone who works their is equally as helpful and knowledgeable.

Dispensary response:

Thank you so much for your kind words!

May 15, 2023

July 19, 2022

m........r

My partner came in looking for a good sativa and our budtender introduced us to blue dream for the first time. Came back and bought an ounce. Great staff, great product, 10/10 recommend

Dispensary response:

Thank you so much for sharing your positive feedback! We are so glad to hear you found something you liked! See you again soon!

July 22, 2022

August 30, 2022

f........3

You'll be seeing Stars at the firehouse five stars rating folks number one thank you sincerely Craig M field peace out field ☮️🕊️😎🇺🇲

Dispensary response:

Thank you so much for the love Craig!!

September 1, 2022

February 4, 2021

B........5

The dope is top notch and the prices Are even better than my guy

Dispensary response:

We appreciate you taking the time to leave us this stellar review, Nick! Thank you :)

May 13, 2021