DISPENSARY
MEDICAL & RECREATIONAL
The Mint Cannabis - Encanto
Phoenix, AZ
4.3(2,617 reviews)
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2610 Reviews of The Mint Cannabis - Encanto
4.3(2,610)
4.3
Quality
4.3
Service
4.3
Atmosphere
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July 17, 2020
Do not use their online ordering system. They will make you wait outside in the heat and come in one by one while the walk ins take up all the seats in the a/c. I put an online order in the morning and there have been six walk ins show up after me and get served before me. Should really fix this problem
Normally my favorite dispo, but they changed their hours and those of us that work can’t make it in their 7 hour time slot. They just lost out on my $150 per week! What a joke!
May 17, 2019
never again. my second visit. first was meh at best. this time ranked high in my all time wastes of time. 45 minutes wait then I left with nothing. of you cant sevice your customers in 5 minutes your dispensary is a failure and should close. stay away if you value your time
October 12, 2020
The service at this location continues to disappoint. I feel like I am not being greeted or acknowledged upon entrance which is the starting point of my experience! I placed an online order tonight an hour before arrival and I still had to wait 20 min in line behind the one other customer in the store. I am sorry to say I can not recommend this location even though the prices and quality are great.
September 15, 2017
I usually come here every morning when I get paid and drop about 100 to 250 on flowers and Cartages every week, but I went in tonight with $43 before pay day and got a gram of wax a gram of keif and I wanted a pre roll but it was over like $2, I asked the bud tender to ask the manager I spend a hundo to two hundo a week here and she told me no... over a pre roll? You can go to other dispensarys and they will give you one for free if you ask. You guys have a great deals on wax but you should try and keep your loyal customers. You guys make Tuns and tuns of money, upon your customers up once and while.
May 29, 2017
this is the only place that their honeycomb and crumble give me bad headaches and makes me feel like I'm sick. I've been here a few times, there flower taste like it's been soaked in water. I'll stick with health for life
January 26, 2021
Can’t answer their phones and online menu never accurate
Screwed up my order bad!!!! This place sucks!!!!!
June 12, 2020
I couldn't put zero stars for my review, but I would if I could. Terrible flower, terrible service, terrible everything overall. Don't forget that this used to be/still is Encanto (home of the black mold). I don't know how this place is still open...just kidding, maybe if it switches hands ten times and changes the name everyone will forget. I'll pass...bye felicia
June 12, 2020
Please help me understand how a person can make an online order , have the online order filled and have an email sent saying it’s ready just to sit in a line w blazing complete heat for 30+ minutes ... just for my order to not have everything I asked for . Make it make sense .
July 13, 2022
they never answer the phone. went there and I think they relocated cause everything was closed. if you this is not an available dispensary then take this shit off the Leafly app. makes no sense. everytime I call to find out none answer.
January 14, 2023
They don’t answer the phone I called 30 minutes straight
April 15, 2017
love the people and meds love love love
March 9, 2017
bought multiple grams that were prepackaged. flowers where good but dry. All buds where really dried out. Makes me think they should be reweighed. Everyone knows bud dries out and weighs.
November 15, 2017
Overall decent
May 22, 2017
The website sucks completely! You can't pick your strain of cartridges so you have no clue of what your gonna get when you arrive. And you can't put it in the notes because the note column is gone!!!!
Excuses about no phone,bait and switch.. Stay Away! For months now.since day 1.
April 21, 2017
Best place for good, cheap shatter! And the flower is decent as well!
October 20, 2017
I really like this place great deals all around budtenders are friendly. Everyone makes mistakes and they make sure they fix them if they do. To the not so smart guy that said the plant was clearly male....clearly u have no clue how a marijuana plant works. Male plants don't bud if they did it's a ball full of seeds then....lol. U might be able to find that info on google😊
May 21, 2017
Every time I go to get an ounce, they skimp me like 1-2 gs . Cool place I guess but don't sell me an oz if it ain't an oz .
April 2, 2017
i like the Maui Wowie can't beat it for the price. The Skittlez Shatter was ok for the price but a little dark and gooey for shatter. the back room was a cool setup for sure
December 3, 2016
poor attitude and employees look. miserable
February 27, 2016
Sorry that my favorite Deli style dispensary has changed to a wall of prepackaged zip locks. no more jars to SEE what you're getting, no more trimming stems for you, not even samples on your counter to smell/view or evaluate. Last time was in they said they im didn't have and dusted Nugs but advertised everywhere. I asked if my tender could ask a managed because it seemed weird, she came back with two prepackaged granms that were as dry as could be, I asked her three times before she put some effort into it, otherwise she would have sent me away with incorrect info, easy to see if the jar is empty, hard to see on a wall of bags what you have so elect more confusion and poor customer service because if this new system.
Worse than the way they are currently dispensing their medicine now is the lack of customer service from the budtender I met Thursday.
I asked to see two strains and he brings me one 1/8 plastic pouch and pinches it open for me to lean over the counter, down low to smell it, can't touch the bag or look closely, then he puts it under the counter as I have to ask again to see the other strain. He does the same shifty moves that make you feel like you're buying "his" weed vs being at a good dispensary. Never been more off put by this Grumpy gentleman who after a couple questions from me said "you don't have to be here" I said what? And he repeated "nobody is making you stay here". I gladly left, he didn't have that "old hippy vibe", more of a "old biker vibe" which is not a place or person I choose to spend money with or get medicine from.
My friend just got his license & works in the area, sadly he will only know this style of poor customer service and plastic pre bagged medicine.
The only reason I came was the quality of the medicine, when I asked if that has changed too, I was basically told to leave. The service I had recieved prior was great and I think the changes made were for the worse.
The waiting room is a circus to say the least,. Not a tear down, just my bad expeirence and a dispensary that has changed its best qualities. Not sure if they still have EGC strains much, when I asked , got a rude response so I'm not going to ask again.
March 27, 2021
I echo the review below, please be aware that their online pricing is not accurate. I had a confirmed online price for $185, when i went to the store to pick it up they end up telling me that I need to pay for the recreation prices when I am a med card holder. And on top of that they did not honor the $40 off weekend discount, and came up with some kind of excuses that made no sense. It was very disappointing because I use to love this place. I recommend everyone that’s placing an online order to ask them what the final price it will be before you go to the actual store so you don’t get scammed for extra hidden prices like me and the guy below.