DISPENSARY
MEDICAL
The REEF Detroit
Detroit, MI
4.8(1,078 reviews)
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1078 Reviews of The REEF Detroit
4.8(1,078)
4.8
Quality
4.8
Service
4.9
Atmosphere
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November 17, 2018
Was good for a while. I was signed up to receive the daily text messages but stopped receiving them abruptly. Tried to call to register in order to make online orders and when I got ahold of someone I was put on hold. I should mention that the phone was just set down and not actually placed on hold. For about 5 min I heard the receptionist talking to customers and staff in the background so I hung up and tried again later. The phone was left off of the hook for the entire day.
Then, I placed an online order for one single item at 3:45 pm and showed up at about 6:30. Upon arrival I see the pickup window is closed down and I’m told I have to go and sit by the door. Then I’m called back and everyone’s confused and checking my cards numerous times. I was told no one got my order together and there wasn’t a single person in line when I walked in. So after 5 minutes of standing in one spot by the door awkwardly they bring me to a station to complete my order. By that time I’ve stated that this was a big inconvenience and very unprofessional of the staff and was ignored twice. So being annoyed I ask to see a different item than what I was originally going to get and I was told I’d have to walk back out and get back in line when I was never in line in the first place. A lot of staff are bland and don’t seem happy to be working there and the receptionist with dreadlocks and piercings is always high. Will not be back!
February 1, 2019
This is my go-to dispensary, I am so glad they're back! They always have great deals going on for carts which I buy most often. They also have deals with some strains as 5g 1/8ths if you get it at the right time. Sometimes there is a bit of a wait (there always it at the good ones) but the reception atmosphere is nice with large leather couches, some TVs, an ATM and a bathroom. (You can go to the bathroom while you're waiting and they'll hold your spot.) There is always enough parking. Head to 'The Reef' if you've never been by and see what this spacious dispensary has for ya.
February 15, 2019
I go here almost every other day and I love it!The atmosphere is outstanding, and the collection of products they have is very diverse. I tried the motor city gummies recently they were bomb!
February 15, 2019
I just got my medcard and I am so excited to finally start visiting dispensaries and trying out new stuff. I went to a few places just to see what its like and but one or two products but I'll have to say you guys had the coolest atmosphere. I love how you did your interior and have a lot of different buds. Tbh I found the purpest stuff (Blackberry cheesecake) in your store and it was really pretty. Really love the place!!
January 14, 2021
They don’t update the strain info. They don’t have the selection that other Dispensory’s haveThey need a bigger vendor list to increase choice of the $10 & $15 strains.
One good thing is they have a great delivery service
June 11, 2020
Another great visit with The Reef Detroit Curbside! Top notch service and product!
November 30, 2018
Love the shop. They have a pretty big selection. Every wall is so there is something for everyone. However, too many times I’ve come in here and the prices advertised on Leafly do not reflect what’s in store. The last time I was here, the wax I wanted to get was double the price in store as it was online. I even showed them their own menu to show I wasn’t lying. They told me they wouldn’t honor the price and I had to pay what the store sign said. To say the least, this left an extremely sour taste in my mouth. But since this is one of the only dispensaries on 8 mile that accepts card payments, and they have pretty good stuff, I will just suck it up and continue to come here.
July 1, 2018
very good service feel rushed at times tho
April 21, 2018
Nice environment knowledgeable staff and good service
September 8, 2017
love it
December 26, 2016
Great service , the whole under the sea thing makes it a really Mello atmosphere.
December 26, 2017
The prices are great and the people are friendly!
July 28, 2017
Absolutely the best place around!!! The selection is great! Budtenders were so knowledgeable, polite and ready to serve!! They have parties where they show why they are the BEST!!! The WRIF was at their Christmas in July party. The WRIF has never supported a dispensary, so that should tell you something!
May 7, 2019
great service really friendly
May 16, 2018
The first time I visit this place they welcome me with opened arms. My bar tender Nick was so nice and helpful. The place is very clean and Organized.
April 18, 2018
nice place
July 7, 2018
This is the nicest place to go to if you're in the Detroit area. The atmosphere was very welcoming and comfortable. Unfortunately they started 6% sales tax unlike some dispensaries will eat the tax and won't make patients pay for it. I would have given 5 stars if they didn't bad mouth other dispensaries in the state.
May 6, 2018
We love how friendly the whole staff is and we enjoy the free popcorn and coffee . We go every day very comfortable store...
June 1, 2018
This is hands down the best dispo around by far. I've never had bad service. The products are amazing and DeAnn is super friendly and cute.
May 6, 2018
Returning here again and again!!😜
June 10, 2018
Love coming to the reef! My #1 place to come. Everyone is amazing and friendly. Amazing flower, wax of all statins best spot to be. You won’t be disappointed when.
March 15, 2018
not bad the budtender was nice long wait time
June 5, 2018
Walking in, I was surprised by the comfortable and awesome lounge and nice bud room.
April 10, 2018
Everytime I enter the Building it immediately relaxes me with the Awesome atmosphere. Not to mention the popcorn by the front door is a plus.