
Ratings and reviews of The Releaf Center - Niles
(52 reviews)
3.5
Quality
3.4
Service
3.4
Atmosphere
Reviews 1-24 of 52
September 19, 2025
everything and mothing.
May 1, 2025
Ordered some stuff online and got a call when about pulling in, that their website is messed up and will not honor their prices posted. So i would never recommend ordering online and waste your time driv8ng there. Will be going to the other places as they have no customer service and laugh on the phone while telling me they messed up.
December 28, 2023
Always have good service and recommendations from Emily and Erin. Top notch! Recommend the releaf center
September 26, 2023
Get that feeling of a shady plug at a legit business! There is always a line. Ten people in the back? Too bad! They will wait on one customer at a time anyway! Product shows in stock and on a special? They'll lie and tell ya it's out and try to sell you something double the price! They also mysteriously lost my points after over a thousand dollars worth of buying over the last six months. This place is the worst experience in Niles.
November 25, 2022
Do not go here! Ordered on the web and was given a pickup time. Drove 18 miles to the store. Arrived at my pickup time. Waited for a text saying my order was ready. Never came. After 45 minutes of waiting they cancelled the order with no reason and texted saying to call them. Found out they were out of stock. 40 mile round trip……2 hours of wasted time. There are too many other options than to go to this place. Choose a company that cares about customers….this place clearly doesn’t.
August 5, 2022
This was the first dispensary I’ve ever gone to. But having gone to others since, I can definitely say this was my favorite. The staff are incredibly friendly. They have such a wide selection of strains and products. They make you feel super welcome as a new customer with all sorts of discounts and deals and stuff.
It’s super great for literally any kind of customer whether they’re new to weed or seasoned smokers. Can not recommend this place enough.
March 12, 2022
First timer. Over all a good experience. The building is huge! When I learned they grow all their own stuff I was shocked. I tried a preroll, which the budtender assured me was flower only. It got me pretty high and took my pain away. I did want to look around though, so it bothered me when I was just rushed to the mobile menu. I felt a bit unwanted. Nevertheless, I did like the product and the origins of the flower. I’ll be back again
March 3, 2022
I have submitted a review before and it was a good one but they have exceeded my expectations! The girl with the locs and piercings and the guy, these two work the drive they. They are the nicest, most knowledgeable people about their products. They go above and beyond every time I go there. I recently switched from smoking flower to vaping cannibis oil. They talked to me about all of my concerns, answered my questions and put my mind at ease. The quality of products sold does fluctuate but I come every week just for the customer service alone and I have never gotten a bad product just some strains are more potent than others. Give those two a raise!! I wish I knew their names but no matter how cold it is, they are out there with the most helpful, positive attitudes.
October 30, 2020
This was the first dispensary I ever visited. I only went to this one for a very long time. I have to say that the people who work curbside delivery are the nicest people. You hardly ever have to wait long in a line if you're in a hurry. The only issue I would say is their stock for recreational consumers: They are selling cartridges for $122. They only offer 2 concentrates at a time. The stock is never consistent. I've bought a Church pod battery from them (they were the best carts I've ever had) and then all of a sudden they didn't sell the pods anymore. So a couple months later I bought a Monster X battery for these decently priced half gram pods thinking they would be carrying those and then they just stop selling them over the course of one week. The edibles are quite expensive. On the other side I found they had an excellent selection of gear at reasonable prices. I got a YoCan Evolve XL Plus vaporizer, with quad coils for less than $50. I would recommend this place to a friend, and I would shop here again, but solely based on customer service and not necessarily a wide selection or reasonable price.
June 5, 2020
What a Joke, they must have read reviews about products being too expensive because they dropped their cart prices down by $3, that's right $3. Now you are only paying $81 dollar for a cartridge that should cost $50. Boycott this place until they drop their concentrate and cartridge prices. They are ripping people off
October 17, 2020
Trash. I’ve had a monster pen for these pods for months now. They sold me on. “Oh yeah we’ll be carrying these pods now.” Nope! So I wasted money on a sales gimmick. NOW they never have anything new! Med patients are complaining about the rec side having everything.. but the rec side doesn’t even have anything either! Unless you want to smoke the same stuff week after week. They have a lotttt of work to do in order to keep up with other dispensaries in the area. Heavily outweighing in product, and service. And they don’t sell you bull crap!! Never coming to this place again, after months of checking their menu... and nothing changes. Haha good luck guys
December 23, 2019
The two ladies I met were nice enough, My issue was the product itself. It was dry and crumbled into powder. Taste was “chemical-y” Virtually no smell.
This whole state regulated system is new to me. I spend a lot of money when I buy because there is nothing truly close to where I live. When I have jumped through the legal hoops of obtaining a med card in order to purchase state regulated products that are supposedly vigorously tested and monitored I expect quality EVERY TIME. When I spend 100’s of dollars in one trip I expect some sort of security. Obviously you can only pay with cash so if you buy it it’s yours. I HATE that!
I was ultimately going to let this whole matter go until I became upset all over again when my throat hurt and chest started feeling heavy from smoking this stuff after a week. I did some research and read about torched weed (which I know absolutely nothing about...yet) and wondered if this could be what I just bought at $14 a gram which is already far too expensive PLUS TAX.
$10 or less people. This is what a gram of mid grade is...NOT $14.
I’m seriously considering sending this stuff to a lab because I want to know if this actually tests the way the label claims. I’m not a pot expert but what I do know for a fact is that it shouldn’t taste like chemicals and it shouldn’t be so dry it disintegrates into dust when trying to roll a joint. I claim partial responsibility for not paying more attention and inspecting the weed better. My naivety made me think I didn’t have to be as worried about receiving poor quality weed from a dispensary. Fool me once.
My advice to any newbie spending money at ANY dispensary buy a gram and smoke it first before you spend big money at any of these places because you won’t get a refund or exchange. It’s a pain to do it this way but better to lose $15 than $300. In my opinion this policy needs to change like yesterday.
I can say that it is very unlikely that I will ever shop here again. If the policy for these places is that they don’t stand behind their own products then I’d be a fool to do any shopping there again.
February 27, 2020
I don't even know where to start with this place. First off every time I show up there is a line out the door which takes anywhere from 30 minutes to 1 hour to get inside. Second, they list product on their menu that advertises a MUCH higher THC percentage, and they even keep product listed on their menu that they no longer have in stock. I was actually told by a "bud tender" that they do that to get customers in the door. I as well as others have experienced the shortage here as well. I purchased 1/4 of Elmer's Glue my last trip to this store about 1 month ago and when I got home had 3 small popcorn buds! I got out my scale and weighed the product which came to 4.6g! 1/4oz is equal to 7g. Save yourself the headache and make the drive to the Green Door in Bangor. Much better quality product, way better pricing, knowledgeable staff, and I have NEVER been shorted at the Green Door. I have been shorted at the Releaf Center and Zen Leaf in Buchanan. Stay away from this place unless you like spending your hard earned money on very low quality product.
June 17, 2020
Went there for my curbside pickup order that was set to be ready between 2:00 and 2:15, I arrived at about 2:20 because I know these times can be wrong, mind you this is after I received my “your order is ready” text. So I pull up and somehow they don’t see my order in the system at first, then the lady in the building radios the gentleman checking my id in saying “ wow don’t you wish these people knew when to show up, I mean it’s not like it’s so hard that they don’t send you a text of when to arrive here, it’s so annoying and I hate this s**t” the gentlemen is like dumbfounded she said that then tells me to pull forward and that my order will be out shortly. This place is a joke, every other dispensary in southwestern Michigan, has handled curbside superbly, but sorry ReLeaf you dropped the ball here.... doesn’t sound like very compassionate care to me.
April 28, 2021
Red headed girl and some dude outside smoke cigarettes 5 feet from the cars and it's gross and it blew into my car.product is basic and ( sold out half the time.
September 23, 2020
This is the worst dispensary I've ever been to. There is very little organization , no medical served first. And I bought a battery from them only for them to never restock the pods for it. So I have a battery that's been sitting in a drawer for 2 months now. Also the back drive up is full of big pot holes. If you cherish your cars alignment,I would also avoid this place. . Never going back to this place ever!!
April 5, 2021
The staff were all very nice and so very helpful.
March 13, 2021
Excellent, kind, and knowledgeable staff
October 23, 2020
The do no give backs the care only about the bottom dollar that’s why they charging 100+ on fwaygo carts that go for far less even they used to sell them same ones for 60-70 depending on the day
September 15, 2020
they care more about the recreational customers over medical this is totally BS medical kept them in business before rec! all the good products are rec hardly any on medical side you can't buy rec at medical prices.
June 15, 2020
I’ve been going here a lot, the staff is so nice and sometimes even gives me discounts. But the cartridge price is a little much, I see that they dropped the price but I think they should be 70$ instead of 80. I wouldn’t go as far as sayin 50$ like another reviewer said because they are way better than the fwaygo carts. If they dropped the price, the place would be perfect.
November 24, 2019
Here is the review they removed.......
I did not visit this establishment but made a call to see what was available. The clerk informed me they only had a little bit of pineapple express available. I asked what a quarter would run me and was given a price of 78$ plus tax. I was then told they would have to verify that they had enough to fill a quarter ounce.....seems crazy but then I got to thinking. They are going to sell me this bottom of the jar quarter for the over 80$ out the door? After doing the math it appears they are charging 14 dollars a gram whether you by 1 gram or 28 grams....IF I multiply 14 times 7 it comes out to 98 dollars I then take the 20% off (19.6) they offer to new customers and it comes out to roughly 78 dollars and then you still have to pay the tax, which is currently 9% for a medical cardholders this comes out to 85.45 for a 1/4 ounce? THIS IS ABSOLUTELY CRAZY. If you go here you are wasting your money there are plenty of other dispensaries that offer the same quality at a much lower price. I will continue to go to my normal location where I can get a 1/2 ounce out the door for 110 and its top quality. Not sure how they are going to keep doing business when December 1st rolls around and everyone starts to grow their own....I know I have already started. I am sure the staff is friendly but at these prices, I will never find out.
September 8, 2020
My first time here was disappointed couldn't use my debit card but other then that it was good lol 🤣 going back for sure prices were a little bit high but I understand if you have a business you have cost
March 19, 2020
I go in a pretty regular basis and as long as you plan your time right, you can pretty much be in and out in 20-30 min. Line time will shorten once there are more rec dispeneries in the area but it's still new so wait time is neither here nor there. Product is fantastic and the workers are friendly and knowlegable.