21 Reviews of CODES - West Plains
4.2(21)
4.4
Quality
4.1
Service
4.0
Atmosphere
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July 18, 2023
Bought an 8th of Crescendo 11# yesterday for $40 not including tax, picked it up in the drive through. When I got home to open it, the seal and peel had been peeled off which I had never received the packaging like this until yesterday. Anyway I was already thrown off by that and then I saw there was only 2 little nugs. Definitely didn't look like an 8th so I weighed it on my scale. Came out to 1.4 grams. Absolute BS, I buy from dispensaries to prevent from dealing with getting shorted but it still happens I guess. Anyway won't be buying from thieves again, I'll be going to farmers wife from now on.
February 6, 2022
Advertised price!
They advertised 1 oz of Smuckers for $164.95. I tried to buy two. But they only had fifteen ⅛'s. So they couldn't make it work, the girls tried real hard. The price was on the screen. I wish I would have took a picture but you can ask the girls who's working today.
So they go get the top manager upstairs. We stared at that screen for 15 or 20 minutes before he came down comparing all of them trying to find another ⅛ that might fit. When he comes to the door it was no longer there. He made several excuses saying it was a glitch. He said it was an error. He said it was a third party that controls all of that. He said a lot but rudely, and I mean RUDELY told me that there was no way he would sell it to me at that price.
Bottom line the manager is untrustworthy. He is a liar, I believe. And I think he might have not wanted to add the veterans discount to it.
I cussed all the way out of the store. Cuz I was rightly pissed.
I mean who is this man today then go and change pricing right in front of a person-on a disabled veteran income, that is a set income, mind you, and someone tries to charge you an extra $170!
I'm proud to say I walked right out of there and became a repeat customer at the Wife's Dispensary. Let me Tell You folks, it's worth the extra drive. You'll know it as soon as you see the product. And it's only 200 yards from this place.
I specifically said I wanted pure indica, not hybrid. not only are both eighths not what I asked for, but both are hybrids. the store is going through a name change and maybe that has the staff off their game. I never had this happen at this store before. if I didn't live 30 minutes away I would take both eighths back.
March 2, 2022
The atmosphere is not nearly as welcoming as one would hope. The individual who helped me was very knowledgeable, though. Quality of product was decent, too.
September 6, 2021
Very knowledgeable staff. Great products at a great price. All around great dispensary!
September 6, 2024
Really good products ( fresh and great quality), excellent service, Knowledgeable staff. Don't even bother going to the other dispensary in town. CODES is better in every way. After trying several dispensaries this one is by far my favorite. Never disappointed.
April 13, 2022
entrance room is pleasant and feels homey. usually get in quickly. haven't experienced longer than 4 or 5 minutes.
inside the layout is fine but I get dizzy from the rotating menu screens and just ask for help from the staff. I would like to read the info on the screens but it moves to fast.
but dealing with staff is always wonderful! if the budtender who is helping me doesn't know the answers to my questions, another team member will be able to, and they are always happy to look up descriptions to help.
they've got different specials nearly every day that really save a lot of money.
I like both places for different things. I have friends who go to one of the other or both for different reasons. NBD that's why there's more than one shop for just about everything, not just medical. cheers
September 16, 2023
ive ordered online twice and it was messed up both times. the first time i pre ordered online at 7pm the night before and was told it wasnt available the next day. and another time i ordered online and was told it was 1 price then when i went to pick it up i was charged $13 more!! i even have screenshots of the price i was supposed to pay and the receipt of what i was charged. both times was just told "sorry nothing we can do about it".
November 13, 2024
This is not just a dispensary it's a well informed medical shop for cannabis needs will be going back soon
December 8, 2023
Codes sales Invisible Flower!!!!
Bought some stuff Tuesday including some flower that I didn't open until last night. The jar of flower had been opened and there was literally no flower in it. I went to codes and spoke with the lady at the front who was very nice and said it does happen sometimes and they would replace it after I asked for a manager to discuss it.Ok so all good right? Get back to get my flower to replace the empty container and the whatever she is "manager" said she couldnt replace it since it was 3 day old purchase and if I had come back that day I coulda had it replaced. So just because I didnt know it was empty that day. They wont replace it and make it right. I spend alot of money at this place and its complete crap that they admitted it happens but then wont fix their mistake. Ive always loved going to codes because of the people. If they are going to let Bailey or whatever her name is treat loyal consistent customers like this, I'm done with Codes. I already know what people will say. Im trying to get free stuff or something. Why would I make up something like this over a 30 dollar jar when I've been a consistent customer that always leaves good reviews and really like the atmosphere at Codes and spends money. But that's all done now thanks to one person. Enjoy not getting those good tips anymore. Guess I'll just go anywhere but Codes from now on.Thank you to all the employees that were always nice and helped me when I was there. To the manager or whatever you are, all you had to do was make it right, you helped the building behind you just get alot more business from me. I'll also be encouraging everyone that I know to switch as well. Sorry I'm frustrated you sold me a jar of nothing and I didnt want to make it public and do this but here we are.
Thanks for nothing Codes.
December 2, 2023
First timer here ! I had Baylee and she was an ABSOLUTE JOY to deal with ! She definitely knows what she’s doing !!!
September 3, 2023
l loved the store when I went in. However, not having menu online is self sabotage. I want to research prior to purchase. Please get menu back up soon. I would rather not shop the competition, their prices are higher.
5 days ago
Briana is awesome. I visited today and she is always smiling and has outstanding customer service!! Good employees are hard to find, and you guys are lucky to have quite a few good one.
May 21, 2022
I felt I must leave a review as I was highly impressed with the service,staff and product! Friendly, knowledgeable and top of the line product!! I will definitely be back!
March 11, 2023
I love going to this store. Jeremy needs a raise
May 13, 2023
Friendly people, and have the best prices hands down!
October 8, 2024
Great, high quality selection - touchy prices on flower minus when they're doing deals, but the carts are highly dependable, last a while, and serve a well toned stoner like myself well at an affordable price. I much prefer this location for more genuine and less THC Market trend centric products compared to High Profile.
June 14, 2024
I love this store. I absolutely adore Baylee! She is so sweet, patient and informative. Incredible at her job!!!
July 4, 2022
I look forward to shopping at The Source in West Plains. my budtenders are extremely helpful at helping me get the most out of my purchase,are knowledgeable enough to help me figure out what my cannabis needs are.I appreciate all of there dedication and lion hearted courage.special people deserve special thanx,Great place to shop! I am always made to feel like my weed people care.lol
October 4, 2022
Awesome store
September 29, 2022
3rd visit. Brought back a cart that blew up on me. Seriously a gooey paste came out of the mouthpiece. Crazy.
The manager comped me, made a friend, then recommended a cart. Runtz by Galactic Meds. I'm going back for 2 more, just to have it in the cabinet.
One thing I notice (because I'm an IT specialist, now thankfully retired) is that these people are struggling with a system that makes their job more difficult. I'm not sure the website works. That makes it tough on the budtenders because people love to browse catalogs, and the information is spotty. No opportunity to review products or service that I can discern, though they did flag me and asked to review one strain.
I don't like being critical because the West Plains people are truly kind and helpful.