The Vault - Webster

If there is any sales make sure you are at the door waiting. Their 40% lemon haze that was advertised to probably thousands they only ordered 40 pouches according to employee. My wife and I drove all the way there for nothing. Sold out of most of the better deals at 1030am on Black Friday. Many other dispensaries around way cheaper and better quality. Only takes 15 minutes to get to Worcester from Webster. If you are going to be spending good money on bud it’s worth the 15 minute ride trust me.

I ordered online. When I arrived I asked why is was $100 when it was $60 online. He said I ordered a bigger size. I asked it was good and he replied yes, I should of asked but he failed to mention the quality was not even comparable. Their gonna say everything is good. I called when I got home with it still in bag with receipt after I looked at it. I ordered 31% and came home with 17%. I called the store and they refused to exchange. Really?! As a business owner our practice is to make the customer experience better for their next visit. This should of been simple. You have lost my business and I will forward my experience to others.

Everyone was so chill and friendly

Best dispensary ever! Courtney was super helpful and informative, will definitely be back!

Price was very reasonable.

I love this place! The best I’ve been to in central Mass. The staff are super friendly and supportive. I had Karah help me out and she was so informative and kind. Will definitely be going back!

They are always very nice and they have a big selection.

I've been in twice now and must say that it is the friendliest of the places I have been. Both times I was created with a smile and all my questions answered. Karah I believe the first time took the time to show me everything I was curious about on my first visit. She was accommodating. The second time I was helped by Riley. She was able to point me in the right direction when it came to finding what I was looking for, again with a smile and kindness. Customer service is huge for me and with those two working here I'll be sure to return. They have made it my new favorite spot.

Loved my visit, the staff is super welcoming and friendly. Little to no wait time when it came to shopping. The staff makes great recommendations. I’m definitely coming back soon!

working out of town and decided to try this place out. the staff was helpful and friendly since it was my first time to a dispensary

Great staff and atmosphere! Been here several times. Just got some skittles, 3 g bud and couple nugz

I got the skywalker og and this indica strain is amazing. It completely relaxes you and is a great strain before bed.

the guy in the plaid shirt can have my number any day, the sweetest mans

Riley and I have a mutual love for indica. She is my go to every time I’m in the area. Between her recommendations and the selection at the vault, I always leave happy!

By far the best dispensary, hands down! Everything from the menu to the atmosphere to the smiling faces. I let Riley select a pre roll for me every visit and they’re always on point! You guys rock!

Only thing I dislike is the high prices. Other than that no complaints about atmosphere, great service. Staff is great

I’ve been going to Webster vault for a long time now Usually very courteous and helpful this morning for some reason nobody would help just let me standing there I ordered ahead of time so I wouldn’t have to wait but nobody would help so I left very disappointed

Riley is absolutely amazing and always has the best recommendations especially on pre rolls. I love walking in and hearing what she has to offer I have never been disappointed.

Kristen B with the dark hair was extremely helpful with guiding me in the right direction when choosing a concentrate that was right for me. She listened to exactly what I was looking for and help me choose an awesome tasting concentrate from The Botanist. I absolutely love how attentive the staff is, this is by far my favorite dispensary I’ve ever visited and I will for sure be returning in the near future!!

Large menu to choose from and great product!

Everyone is very friendly and knowledgeable. Mike K helped me make great selections from the very lengthy menu. I will definitely keep going back and strongly recommend this place and Mike K for the great assistance!

Went in for my first time and i was amazed at how much different types of weed and edibles and concentrates there was. definitely appreciated how i wasn't rushed out like most dispensary near the area. 10/10 recommend!!

Unique atmosphere unlike any other dispensary in the area. The education bar takes the stress out of having questions, where as most dispensaries want you ready to go/ in and out. Biggest menu, awesome selection of glass, and an all around chill vibe.

Absolutely loved how friendly everyone was! Karah K was so helpful