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All the budtenders know who I am and are always very helpful with picking out stuff if I'm just not sure what I want or if I want to try something new. Customer service is phenomenal! Love this place.
I go here all the time and every single time the employees are super nice and friendly. Everyone is very knowledgeable and helpful when asking about all the different products. I highly recommend this place!
As soon as you walk in you are greeted. It's so nice, I wish they didn't move things around as much but other than that it's my go to dispensary. I don't go anywhere else!
love the pandemic discount for online orders, it's really been helpful with my wallet. The drive thru pick ups is pretty sweet addition. Do wish the staff would wear masks. Really nice people with great music choices to enjoy. Making small talk shows some interest in the customer & not just a business transaction.
It would be awesome to have maybe a walk up/pick up line out the other entrance for in store purchases.
I do wish they would pick up Fireline's concentrates. Then I wouldn't need to go anywhere else for that.
I have always loved this place. Been a few times I went else where because of a few different budtenders attitudes towards me. Luckily I found a few that I felt didn't judge me all. Never felt like I was judged by Nike or Lucas from the first time meeting them as my budtenders. These 2 awesome guys were the first ones to act like they remembered who I was and what I always get. Just after them helping me a few times. They even got into a conversation with me too! (However a couple others have recently been remembering me and bs'ing with me too now!) Thanks Nike and Lucas for keeping my faith in The Vault!
Being new to Washington and Cannabis in general I had a lot of questions and the staff is very friendly and knowledgeable. The store is very well organized and the selection is great. I have been back several times and had a great experience each visit. Highly recommended.