The Botanist - Akron

Do not go here! They will rip you off! They gave me the wrong product and wouldn’t exchange it when I hadn’t even left the premises. The bald guy with glasses got extremely confrontational when I tried to exchange it.

I would prefer the black market

Great budtenders, prices could be lower, but their security guards are creeps. They are armed and are looking for an excuse to use their guns. Last I was in there, I watched a newer security guard watching the surveillance monitors with her hand on her pistol the whole time, then rushed after someone who was minding their own business. The worst one is a guy named Morgan. Morgan has harassed me numerous times. 1st time was when he saw my keychain sticking out of my pocket. When we got into the vestibule area he cornered me, put his hand on his gun and asked me what I had in my pocket. I showed him my keys and he eased up. The second time, I was talking to someone else about my being indigenous and he butted in and asked: "What are you an Indian?" 4th time he made mention of my nail polish (i'm a man) "What are you painting your fingernails now?" None of his business. 5th time I made my purchase and was waiting out front for a ride and he came out and hassled me and said I couldn't be out there, which is a lie, there are residents and employees who are in front and around the building a lot. That's 5 times this jerk has hassled me. I tried contacting the people who run the place but none of my calls nor emails were returned, so I guess I will leave my complaint here. I will never spend another single cent in this place, so long as they employ racist guards who are police rejects with itchy trigger fingers.

This location has been open for just a week and its just like the one in canton but closer to me <3

So glad when this Akron Ohio dispensary opened for business! Always feel welcome & they help you with your needs & concerns great friendly staff, must not forget the place is mostly secured with the APD on site.. 😘

I'm going to be as honest as possible. I think its really important to share your experiences in medical dispensaries so others know whether or not to spend their hard earned money. The Botanist was...... ok. And just ok. It was my first time at an Ohio medical dispensary, so I didn't know what to expect. I came in knowing I was looking for flower that helps with pain and depression. That's all. So..... the atmosphere was cold. They attempted to make it look all floral and natural by sticking a bunch of plastic plants all over..... but it was far from impressive or welcoming. My budtender knew NOTHING about their products. I watched him before I went into the back, he was joking with staff and seemed friendly, so I was excited when he was my budtender...............I asked him for a recommendation for a strain good for pain and depression, his response was "well I don't have my card, so I don't really know." He then immediately tried to sell me on gummies and was offended that I wasn't interested. He became snobby,, lost interest and walked away after maybe a minute of service, so a 2nd budtender came over and was...... somewhat more helpful. They were both extremely awkward and seemed to know little about what they were selling. Product: I bought ice cream cake and motor breath.... expensive as all hell once you factor in state, city and county taxes. The weed is.... EH at best. Im someone who suffered from EXTREME daily pain and rely on cannabis to help, im disappointed by the level of pain im still in. I've had way better and way better service and WAY better product. I'd expect medical grade marijuana to blow my socks off compared to what you get elsewhere. I wasn't impressed.

It should be illegal charging these prices. This isn't some fun thing I do with my friends on the weekend, it's medicine that I depend on! I don't care if I have to get it from some thug on the streets, I won't be returning.

I can only speak from experience but, I went in for my first time today. I have experience but don’t really know much about the advanced oils and tinctures etc. I had Alexa I believe is her name in Akron. From the time I walked in till the time I met Alexis my budtender, I had nothing but positive vibes and a comfortable feeling when I was uncomfortable to start. I would highly recommend stopping in and trying for yourself! I like the tinctures and vapes for certain ailments. Flower is most effective long term imo

A great business! The staff is always super friendly and they use some pretty great processes to make sure you get the stuff you ordered quickly. I always appreciate how relatable the staff is. Whenever I order, they always answer all my questions with patience and understanding.

The Botanist is a very average dispensary. The wait times can be pretty long if they're busy. Their products are overpriced. I definitely won't return after they start selling recreational. It'll make the problems they already have 100x worse.

Very welcoming and friendly. Helpful staff whenever you need questions answered. Wide array of products. Quality is never an issue.

wide variety of product and overall A GREAT experience every time

Rude staff. Poor disability access. Almost impossible to navigate with a service dog. No parking. I will never go in here again.

I placed a call ahead order (curbside pickup) at the Botanist in Akron today on 6/5/20. I told the lady on the phone specificslly that I wanted Crescendo flower from GALENAS. When I arrived to pick up my order a guy collected my money and brought me back a brown paper bag stapled shut and said that my change, ID, and product was in the bag. I opened the bag to return my ID and change to my wallet, when I discovered that they gave me the wrong product. They gave me Peach Crescendo flower from CRESCO. I called them and explained the situation. After being put on hold for a good while, a manager finally approached my vehicle outside. When I explained the situation, he told me all sales are final and that nothing can be exchanged or returned. I stated that this was an huge error on their part. He did not apologize and instead insisted that it was my fault and that’s what I ordered. I am shocked to say the least. Zero customer service. zero care or compassion for a medical patient. I will never return to the Botanist again and if I could, they would get zero stars. All they care about is money, not the patient.

Everyone is very helpful and polite. The phamacist helped me get a discontinued product back and realizes that this is medicine and not an excuse to get high. She was prompt to return emails and calls on the matter. She also helped me find replacement products until we got Shark Shock back in stock. I have been to several other dispensaries and this is the one I prefer. It is clean. Staff is always polite, mature and responsible. They are efficient and quick. I highly recommend the botanist.

Kind staff. Wide variety of product. Great overall experience

Great

Love everything about this location. Friendly and knowledgeable staff. Always has quality product.

I like how professional the botanist is

I am a caregiver for my friend with stage four pancreatic cancer and accompanied him to purchase his first medical marijuana. The staff was very accommodating and helpful! Our counselor took her time to explain everything about medical marijuana including the different ways each one works and which ones would help my friend the most for the problems he is having. she explained the different routes available to purchase such as gummy ‘s, tincture, cream, vapor . She answered all of our questions thoroughly. Everyone there was very professional and the facility is immaculate. Thank you so much for spending time with us today. Your kindness will always be remembered.

The staff at this location have been super helpful with recommendations and teaching me about the basics of cannabis. Love visiting here! Wish it was a bit cheaper, otherwise I love this dispensary!

I like that every employee was following the new guidelines for COVID and maintained cleanliness and sanitizing between customers. the wait in the lobby was between 5-10 minutes and same for the dispensary wait time. I know that when I come to this location in Akron, I will get exactly what I need for a great price in a timely manner. Would be a 10/10!

Very knowledgeable in product. Super cool, will definitely be back!

So far so good...would recommend a friend...Love the sales on different items.....glad they opened! Jamesgang123