DISPENSARY
MEDICAL
Trulieve - Pensacola Nine Mile
Pensacola, FL
4.6(30 reviews)
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30 Reviews of Trulieve - Pensacola Nine Mile
4.6(30)
4.6
Quality
4.6
Service
4.5
Atmosphere
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Most Helpful
February 15, 2020
Very nice and not a long wait. Had a lot of selections in stock . Very friendly staff
February 15, 2020
Attended the grand opening of the newest Pensacola, FL Trulieve today and met a lot of great people. Patients and employees. What other dispensaries offer free food, shirts, hats, mugs, buttons, etc for an opening? Not many(any) i know of. As far as I and a good majority of people are concerned, this is the 2nd best dispensary in town. Second only to the Davis trulieve location. Rachel and Amber helped me today and they are always great. I always feel like a pain asking what all is In stock, is it indica, sativa, thc count, etc, but they are always incredibly kind and helpful and never make me feel like a burden unlike other local dispensaries sometimes do. I heard Amber was promoted to manager and that is great news because she is an amazing employee that goes above and beyond to help you. She's gone out of her way to find a specific strain I was looking for, and to a patient who relies on this as actual medicication, that really makes you very appreciative someone like that has your back. Besides all products being great, that is a huge part of what keeps customers wanting to return to Trulieve, the incredible customer service. A+++ EVERYTHING
March 27, 2020
Kelly and front desk (I'm sorry didn't catch your name I was nervous and make a terrible joke about being a virgin...) we're so super sweet. I was clear that I had no clue what I was doing. I'm excited to try your recommendations and make tweaks as need be! Thanks y'all ✌️
March 13, 2021
This place can never get their inventory correct so you can order online from their own website. This is the 5th order in a row that I have place with them, that they did not have everything I ordered online. They do not inform you of what they do not have, so its just a best guess when you get to dispensary. I never walk out with everything I order, that is why I do not go here very often anymore. I mean how hard is it to keep inventory on same system as your own ordering system. Disappointed almost every visit.
March 19, 2020
I LOVE this new location! It is so much more convenient for me. The staff are amazing! They are so helpful and eager to share their experiences. I’m sorry I don’t remember the name of the fellow that helped me yesterday and I couldn’t find it on the receipt. He was great and I’d had him help me before. As far as products go they have as good or better, in most cases, as anyone else. Their selection of bud is amazing! A shout out for Chris!
I am definitely a TRULIEVER!!
April 4, 2020
I ordered online and the store was very clean. In and out less than 5 minutes!
March 4, 2020
customer service here was excellent! My go to Truelive in Pensacola!
August 22, 2020
The staff was very friendly and knowledgeable. they were very welcoming and the atmosphere was excellent. I would recommend this location to everyone.
March 13, 2020
Rachel was amazing was our 1st visit she really went above and beyond to help us with our needs.
September 30, 2021
Sabrina took care of me at Trulieve. She helped me get the medicine I need.
June 27, 2021
Love this bakery specially on sale days
The staff is awesome!!
June 11, 2021
I like every time I order online I get my confirmation and the pickup is so fast, usually. They always help if there is a problem with my order and try to fulfill the best they can. I don't complain, it's legal marijuana folks. Enjoy your selves.
March 15, 2022
Had a pleasant shopping experience tonight! Wanted to say how much I appreciate Sabrina and her great customer service. Thank You! Always enjoy shopping at Trulieve and love the 9 mile location. Davis Hwy location is good but I enjoy the 9 mile one most. Love all the deals and quality products. Shout out again to Sabrina! Thank You, Thank You!
August 19, 2020
I love everything about this location. Good people and good products.
June 15, 2021
Tiffany Miller is a rock star!!!!
Outstanding experience with her.
February 20, 2020
very open atmosphere, kind and friendly people
October 22, 2020
Super easy when you check in online and all the employees are so nice no matter who you are helped by they’re all awesome
June 19, 2020
I would like to see the flower in the show room so you have a visual effect to choose from it would be a easier and nicer dispensary..
July 18, 2020
Hunter pointed me in the right direction and was very knowledgeable. All the staff are friendly and helpful. I had a nice first experience!
October 7, 2021
My first time at the nine mile location and Sabrina was extremely helpful and very much excited to help even though it was 8pm and close to closing time(unfortunately, work makes it hard to get In any sooner) Unlike the Davis location, I will most definitely be back! Management was also very helpful and pleasant. Take notes Davis! This is what customer service should be like. Not that mess y’all got going on!
April 21, 2020
trulieve sets the standard for quality with exceptional value. Broad range of products. superior
November 21, 2021
Unlike certain dispensaries, employees such as Jodie, at nine mile, take the time to search the store for the requested product. I am almost always satisfied, especially with ground, minis,as well as cultivar and blue river.
April 26, 2022
first dispensary I shopped at and still my go to for flower. very knowledgeable staff clean mellow environment
November 2, 2021
Sabrina and Jodie are the best! So helpful and full of knowledge. They make shopping enjoyable and make me feel safe asking questions about new medicines. Always look forward to seeing them! Thanks guys!