DISPENSARY
MEDICAL
Trulieve - Rockville
Rockville, MD
4.5(282 reviews)
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282 Reviews of Trulieve - Rockville
4.5(282)
4.6
Quality
4.5
Service
4.5
Atmosphere
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November 24, 2018
Worst experience I've ever had at a dispensary. I have never felt more ignored and like my business didn't matter. I went there for the snap sale and the system wasn't working with the discounted prices, only option was to pre-order to hold for another day (not a huge deal). I was told that at the front desk but didn't mind and went ahead inside. once inside I was completely ignored, staff joked amongst themselves and talked to each other, no one even spoke to me or offered to help. the cannabis selection was garbage too with most strains hanging out in the teens for THC %, no where near the quality you can get elsewhere. the atmosphere is nice as far as the place itself looks, the chairs in the waiting area are way too small as well. I spent about 20 minutes in here before deciding to walk out, not one employee even batted an eye. the only positive about this place is the prices but then again you're not getting anything of quality, so you get what you pay for. personally I would never return to this dispensary and would not recommend it to anyone. patients beaware, you can get better medicine just around the corner at a far better dispensary. 2 thumbs down.
February 7, 2019
product is great the budtenders are awesome I had an issue and had to deal with a manager who was an absolute idiot extremely rude and unprofessional as long as you don't have to deal with that clown you your experience should be fine
November 25, 2018
Harvest was first dispensary I visited when I got my card. But the past few times I have been there it’s been a major inconvenience and disappointment. For some reason their computer system keeps crashing or certain sale items can’t be scanned in the system. I find this highly suspect how a company as large as this one can’t find a computer system that works like it is supposed to work. I work in Rockville but I live 60 miles south. When you are looking forward to a great sale only to go in and the system is down. I can understand the first time but this has been on going and I’m not sure why they can’t figure out how to correct the issue.
You are losing business when this keeps happening.
The people are very nice who work there so this “rant” is not directed at them because they can only work with what they have and it’s not their fault.
The ambiance of the place is cool too but this is silly they can’t get a company to make sure their computer system works correctly.
I may never come back. They were in my rotation with the other 3 in Rockville but probably not any longer at least for a while.
I made an online order at 10:22am and had to sit out in my car for 2 hours and didn’t even get an “your order is ready” when I confronted the manager I was told to wait longer with nothing but attitude from the security guard and manager. I understand they get busy, but one order taking 2+ hours to prepare is REDICULOUS. Update your website, work with your customers, and stop being so slow. doesn’t make any sense.
April 8, 2018
Overall a very nice facility, great selection of flower. The dispensary staff wasn’t as friendly or knowledgeable as some of the other dispensaries in the area that I’ve been to.
March 24, 2018
I love Harvest, the staff is very knowledgeable, the flower is fantastic - so far I have tried Sour Diesel, Blue Dream and Honey Bananas - all top quality especially the Honey Bananas (never had anything so sticky and covered in trichomes before). They have the best selection in the area. Will definitely be back, love the specials - $40 eighths are tough to beat!
July 21, 2019
I went to Harvest for the same reason as most people who go to Harvest. Their $180 ounce deal is very tempting!
The problem with Harvest and this should be a huge red flag for any patient, is that you can’t smell their flowers. Everything is prepackaged and sealed. When opened, most of the buds I have gotten smell like hay and/or mildew because they are bagged while either too wet, or too dry.
I’ve tried several strains from Harvest. The Sour Papaya was decent after letting it sit inside my jar for several days. I was very disappointed by their Grape Kush, GSC & Sour D.
Overall, there are plenty of other spots in the area to buy cheap ounces. Harvest has by far the lowest quality Cannabis that I have gotten at a Maryland dispensary.
July 17, 2018
Went there 30 min before they closed and the guy rushed me. Didn’t give me great information. Good choices and quality of product though.
August 5, 2018
Harvest is my go-to dispensary for flower. They frequently have snap sales and strain of the week sales that are truly affordable. The staff are great - knowledgeable & friendly. My favorite strains include GSC, Cinderella 99, & Cherry Cream Pie. The flower nugs are beautiful to look at, covered in terpenes. Overall, this is my favorite dispensary in Maryland, one that I frequent often.
December 30, 2018
was totally lied to had a sale up buy one get one everything in the store except of course what I was there to purchase they said they had been having problems and had to explain this to everyone I read from Baltimore to Rockville I don't know why buy one get one absolutely deceiving would not recommend to anyone to go there after this visit
July 3, 2020
Location is convenient but I HAVE NEVER WAITED SO LONG AT ANY DISPENSARY EVER... this is the SLOWEST most TIME CONSUMING dispensary out there .... almost makes their awesome deals not worth it I SHOP HERE ALMOST EVERYDAY AND THEY NEVER FAIL TO MAKE ME REGRET COMING. Just the truth sorry.
May 23, 2020
rude and inconsiderate staff with no concern for the medical patients they are treating. tried to contact them multiple times to confirm pricing, deals, and how to pay, what I needed in advance showed up and was told I couldn't use the atm, but to come back after going to the bank. once I came back, they put me in a line outside in the heat along with others and said they needed to get it ready. I had already received confirmation I could come pickup my curbside order this is not a way to treat medical patients. This is not a recreational state, and we cannot be expected to stand around outside with no communication whatsoever when we make every effort to do a "curbside door pickup." the website urges us to do this instead of visiting the store, but still puts you in a line with others outside. I'm writing this review while listening to my heart monitor, just waiting to pass out in their parking lot to sue the shit out of them for giving me this kind of run around and not even making a modicum of an attempt to attend to the fact that the people they are seeing have chronic medical conditions that have been diagnosed as untreatable by any other means. after standing outside in the heat I was told a third time something I did wasn't cutting it. I asked for my money back and was told I could go to another Harvest location What nerve is that? I don't care how many people are just picking up Vapes for their memorial day weekend, these people need to respect that they are not running a fun and games business. Absolutely disgusting.
This place is usually my go to. I am not sure if I will be going back, at least not anytime soon. They are not operating well during Covid19. Too many people in the lobby. Even if there is a sign people do not care and the employees are not on top of it. I called ahead of time to ask if I could use 2 specific discounts on one purchase because I was making a long drive there. They said yes just give them the coupon and I can get the deal of the day and I would be good to go. Not good to go. After driving 30 plus miles, I got there and they said I was misinformed. Most shops would honor their word, but not this one. It sounds like they are more about the money than the patients. Very disappointed.
Not the place to go in COVID-19. A lot of places are doing better. Stay away.
October 18, 2018
I was greeted by a friendly and happy staff who were knowledgeable about their products and the ratings they’ve gotten about their products which lead me to make a purchase I was very happy with.
Great prices for some great strains.
May 13, 2019
pre packaged flower dries it up a bit. other than that its pretty good. If they had a rewards program, i would definitely be a consistent customer
January 22, 2018
Nice and easy location to find! Omg...the quality of their flower is truly the best I have seen in Maryland too date!!
June 8, 2018
This is by far thee best dispensary I’ve been to by far!! Looks , information, and customer service!! All A1!!! Thanks so much for making my first time not my last !!!
Harvest was my favourite when I first became a patient. Their look and staff is always great and helpful. However since Verano took over, the flower has just been really poor. The deals are great but I wouldn’t smoke their flower anymore. I’d decarb it and make edibles instead.
June 14, 2018
There’s no other way to say it, this dispensary’s prices make life possible for so many people. It’s hard living paycheck to paycheck when having chronic conditions and other meds and needs on top of that but this place eases that burden tremendously. The staff are warm, compassionate, and knowledgeable, and won’t steer you wrong, and the product itself is fantastic not even taking into account the price! Thank you Harvest for all you do!
November 29, 2018
Harvest is close to my heart because they have always great flower, prices, and specials. Girl Scout is probably the best but it may be different for you. Thanks Harvest!!!
June 28, 2019
Unbelievable how you have been doing the strain of the week lately. Literally nothing but shit quality mids has been put on sale for the last 5 weeks. I save up to buy the only strain worth buying and of course you sold out of it. Unfortunately Harvest will no longer be getting my business. Do yourself a favor and shop where the bud isn’t dry and the sales are actually worth your time!!!
September 30, 2018
This place is the bombdiggity. They keep using up my gram allotment with deep discount deals on some super fresh big buds little ones too. Everything is really good..
Reading these reviews are funny. Waiting in long lines? Being misled on the phone? Try ducking the police and being misled by your shitty dealer selling crap. Foh. Love the location, they always have deals going and the staff is super nice, especially the ladies. Kids these days smh.